Lightstep vs Dynatrace Pricing (2026)
Compare / Lightstep vs Dynatrace
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Team size
25 seats

Lightstep vs Dynatrace

APM & Monitoring pricing comparison · 2026

Lightstep uses custom pricing, while Dynatrace ranges from $1.4–$58/user/month.

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2 products · APM & Monitoring
Side-by-side · live
Lightstep
Lightstep (now ServiceNow Cloud Observability) was a distributed tracing and observability
verified 4d ago
View pricing →
Dynatrace
Dynatrace is an enterprise-grade observability and application performance monitoring plat
verified 5d ago
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pricing model unknown
Pricing model unknown
no public list price found
Usage-based
Custom rates
see vendor pricing for volume tiers
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
Not in Vendr's deal flow
Median annual
$183K/yr
Vendr · n=24 avg 28% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 9 sourced facts
7 hidden-cost · 1 contract · 1 review platform
Last verified 4d ago
Confidence High confidence
Sources 13 sourced facts
11 hidden-cost · 1 contract · Vendr median
Last verified 5d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Add-ons and Customizations
    1 source
  • Overage Charges
    1 source
  • Data Ingestion Management
    1 source
  • Integration Complexity
    1 source
  • Change Management and Training
    1 source
5 documented
  • Complex DDU-Based Pricing Model
    20-30% of license costs
    2 sources
  • Memory-Based Host Billing
    15-25% of license costs
    2 sources
  • Dedicated Team Required
    $150,000-$250,000
    2 sources
  • Strict Renewal Timing and Terms
    5-10% of license costs
    1 source
  • Host memory-based pricing variability
    $50-$150/host/month
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Lightstep
Dynatrace
Auto-renewal
Yes
Yes
Cancellation
30, 60, or 90 days prior to the contract's renewal date
Review early before renewal deadline
Commitment
$984
Annual
Price escalation
Users report renewal increases with limited negotiation window
Can downgrade
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
G2
4.6out of 5 (20)
Best for
NOT RECOMMENDED - Product being discontinued March 2026. Existing customers should migrate to alternatives.
Watch out
Confusing UI/UX
No public ratings yet
Best for
Teams needing basic infrastructure monitoring and IT inventory at the lowest entry price
Watch out
Pricing very high and not transparent
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
APM & Monitoring

Lightstep

Custom pricing
/user/month
2 plans
Full pricing breakdown →
VS
APM & Monitoring

Dynatrace

$1.4–$58
/user/month
11 plans
Full pricing breakdown →

Lightstep and Dynatrace both operate in the apm & monitoring category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Lightstep Dynatrace
Subscription Unit Plan Custom $7 /per host/month
Active Service Bundle Plan Custom $29 /per host/month
Full-Stack Monitoring $58 /per 8 GiB host/month
Kubernetes Platform Monitoring $1.40 /per pod/month
Code Monitoring $3.60 /per container/month
Log Analytics — Pay-per-Query Custom
Log Analytics — Bundled Queries Custom
Metrics Custom
Traces Custom
Events Custom
Real User Monitoring Custom

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Lightstep 7 hidden costs

medium
Add-ons and Customizations
high
Overage Charges
medium
Data Ingestion Management
high
Integration Complexity
medium
Change Management and Training
See all Lightstep hidden costs →

Dynatrace 6 hidden costs

high
Complex DDU-Based Pricing Model 20-30% of license costs
high
Memory-Based Host Billing 15-25% of license costs
medium
Dedicated Team Required $150,000-$250,000
medium
Strict Renewal Timing and Terms 5-10% of license costs
medium
Host memory-based pricing variability $50-$150/host/month
See all Dynatrace hidden costs →

Contract Terms

Term Lightstep Dynatrace
Auto-renewal Yes Yes
Cancellation 30, 60, or 90 days prior to the contract's renewal date Review early before renewal deadline
Minimum commitment $984 Annual
Price escalation Users report renewal increases with limited negotiation window
Can downgrade No

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