8x8 vs KrispCall
Business Phone / VoIP pricing comparison · 2026
8x8 pricing ranges from $15–$44/month, while KrispCall ranges from $15–$40/user/month. 8x8 is typically 30% more affordable, though your actual cost depends on tier and team size.
8x8
8x8 is a comprehensive unified communications and contact center platform that combines Vo
verified 14d ago
$12K
$16K
KrispCall
KrispCall is a cloud-based business phone system that provides virtual phone numbers in ov
verified 15d ago
$12K
$16K
Verdict · list-price math · year 1
8x8
saves
$3.6K
vs
KrispCall
· 25 seats
Cheapest
$8.4K
Spread
30%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
X Series
$8.4K/yr
year 1 license · $28/seat
Standard
$12K/yr
year 1 license · $40/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$16K/yr
Vendr · n=3 · limited data
No Vendr data
—
Not in Vendr's deal flow
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
3 sourced facts
2 contract · Vendr median
Last verified
2w ago
Confidence
High confidence
Sources
11 sourced facts
8 hidden-cost · 1 contract · 2 review platforms
Last verified
2w ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
8x8
KrispCall
Auto-renewal
—
—
Cancellation
—
—
Commitment
—
—
Price escalation
Price increases observed year-over-year. Vendr reports 5% uplift proposed for 12-month renewals, with price for X2 license having risen from previous year.
User reports indicate mid-contract price increases occur without advance notice
Can downgrade
—
—
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
8x8 and KrispCall both operate in the business phone / voip category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | 8x8 | KrispCall |
|---|---|---|
| Express | $15 /per user | $15 /user/month |
| X Series | $28 /per user | $40 /user/month |
| X Series with Contact Center | $44 /per user | Free |
| Enterprise | Free | — |
Contract Terms
| Term | 8x8 | KrispCall |
|---|---|---|
| Auto-renewal | — | — |
| Cancellation | — | — |
| Minimum commitment | — | — |
| Price escalation | Price increases observed year-over-year. Vendr reports 5% uplift proposed for 12-month renewals, with price for X2 license having risen from previous year. | User reports indicate mid-contract price increases occur without advance notice |