8x8 vs Nextiva
Business Phone / VoIP pricing comparison · 2026
8x8 pricing ranges from $15–$44/month, while Nextiva ranges from $18.95–$75/month. Nextiva is typically 11% more affordable, though your actual cost depends on tier and team size.
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
8x8 and Nextiva are both all-in-one unified communications platforms competing for mid-market and enterprise business phone customers. 8x8 Express starts at $15/user/month; Nextiva Essential starts at $18.95/user/month. 8x8 differentiates with unlimited international calling to 48 countries on higher tiers, while Nextiva emphasizes customer experience features and CRM integration. Both include voice, video, messaging, and fax in their core plans.
Plan-by-Plan Pricing
| Plan | 8x8 | Nextiva |
|---|---|---|
| Express | $15 /per user | $18.95 /per user |
| X Series | $28 /per user | $22.95 /per user |
| X Series with Contact Center | $44 /per user | $32.95 /per user |
| Enterprise | Free | Free |
Market Intelligence
8x8
- Median annual cost
- $16,462
- Based on
- 3 deals
Nextiva
- Median annual cost
- $360
- Based on
- 25 deals
Contract Terms
| Term | 8x8 | Nextiva |
|---|---|---|
| Auto-renewal | — | Yes |
| Cancellation | — | Must cancel before contract end or auto-renews for full term |
| Minimum commitment | — | 3 years standard |
| Price escalation | Price increases observed year-over-year. Vendr reports 5% uplift proposed for 12-month renewals, with price for X2 license having risen from previous year. | No published schedule but users report mid-contract cost increases |
| Can downgrade | — | No |
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Our Verdict
Choose 8x8 if your team makes frequent international calls (8x8's unlimited international calling to 48 countries on X Series plans is a major cost saver), need built-in contact center on the same platform, or want extensive analytics without third-party add-ons.
Choose Nextiva if you prioritize customer experience tools, need strong Salesforce/HubSpot CRM integration, or want a platform with a reputation for US-based customer support and implementation assistance during onboarding.
Frequently Asked Questions
01 Is 8x8 or Nextiva better for international calling?
8x8 is generally better for international calling. 8x8 X Series plans include unlimited calls to 48 countries, which can save thousands of dollars monthly for globally distributed teams. Nextiva charges per-minute international rates beyond standard NANP (US/Canada) calling.
02 Which is easier to set up: 8x8 or Nextiva?
Both offer self-service setup for basic deployments. Nextiva is generally considered easier to configure for non-technical admins with its guided onboarding. 8x8's admin portal is more feature-rich but can be complex for simple deployments. Both offer implementation support.