Decagon vs Mava
AI Customer Support APIs pricing comparison · 2026
Decagon pricing ranges from $0–$300000/year, while Mava ranges from $0–$499/month. Mava is typically 98% more affordable, though your actual cost depends on tier and team size.
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pricing model unknown
Pricing model unknown
no public list price found
Diamond
$50K/yr
year 1 license · $166/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$340K/yr
Vendr · n=3 · limited data
No Vendr data
—
Not in Vendr's deal flow
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
8 sourced facts
6 hidden-cost · Vendr median · 1 review platform
Last verified
1mo ago
Confidence
Medium confidence
Sources
4 sourced facts
4 hidden-cost
Last verified
2mo ago
Confidence
Limited confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Plan-by-Plan Pricing
| Plan | Decagon | Mava |
|---|---|---|
| Enterprise (conversation-priced) | Custom | Free /month |
| Bullish | — | $83 /month |
| Diamond | — | $166 /month |
| Whale | — | $499 /month |
| Enterprise | — | Custom |