Digitail vs Shepherd Pricing (2026)
Compare / Digitail vs Shepherd
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Team size
25 seats

Digitail vs Shepherd

Veterinary Software pricing comparison · 2026

Digitail pricing ranges from $149–$300/month, while Shepherd ranges from $99–$299/month. Shepherd is typically 11% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · Veterinary Software
Side-by-side · live
Digitail
Digitail pricing starts at $149/mo.
verified 6d ago
$692 $90K
View pricing →
Shepherd
Shepherd pricing starts at $299/mo.
verified 10d ago
$692 $90K
View pricing →
Verdict · list-price math · year 1
Shepherd saves $60K vs Digitail · 25 seats
Cheapest $30K
Spread 67%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Growth (Brick & Mortar)
$90K/yr
year 1 license · $300/seat
Additional Vets
$30K/yr
year 1 license · $99/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
Not in Vendr's deal flow
Median annual
$692/yr
Vendr · n=115
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 5 sourced facts
4 hidden-cost · 1 contract
Last verified 6d ago
Confidence Limited confidence
Sources 8 sourced facts
6 hidden-cost · 1 contract · Vendr median
Last verified 1w ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Confusing Inventory & Refunds
    1 source
  • Manual Price Management
    1 source
  • Medication Batching Double Charges
    1 source
  • Lost Client Balances on Migration
    thousands of dollars
    1 source
5 documented
  • Payment Processing Fees
    1 source
  • Way SMS Fees
    1 source
  • Data Migration Fees
    $2,750
    1 source
  • Taxes
    1 source
  • Additional Software/Integrations
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Digitail
Shepherd
Auto-renewal
Yes
Yes
Cancellation
fourteen (14) days' notice
Commitment
one (1) year initial term; a minimum monthly license fee of $500 applies even with reduced users.
Price escalation
Can downgrade
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
No public ratings yet
Best for
Mobile-only veterinary practices
Watch out
Customer Support Response Times
No public ratings yet
Best for
Solo veterinary practitioners
Watch out
Occasional Update Issues
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Veterinary Software

Digitail

$149–$300
/month
4 plans
Full pricing breakdown →
VS
Veterinary Software

Shepherd

$99–$299
/month
3 plans
Full pricing breakdown →

Digitail and Shepherd both operate in the veterinary software category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Digitail Shepherd
Mobile $149 /per veterinarian/month $299 /month for first vet
Growth (Brick & Mortar) $300 /per veterinarian/month $99 /per additional vet/month
Growth AI Custom Custom
Enterprise Custom

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Digitail 4 hidden costs

high
Confusing Inventory & Refunds
high
Manual Price Management
high
Medication Batching Double Charges
critical
Lost Client Balances on Migration thousands of dollars
See all Digitail hidden costs →

Shepherd 6 hidden costs

medium
Payment Processing Fees
medium
Way SMS Fees
high
Data Migration Fees $2,750
medium
Taxes
medium
Additional Software/Integrations
See all Shepherd hidden costs →

Contract Terms

Term Digitail Shepherd
Auto-renewal Yes Yes
Cancellation fourteen (14) days' notice
Minimum commitment one (1) year initial term; a minimum monthly license fee of $500 applies even with reduced users.

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