PagerDuty vs Grafana Pricing (2026)
Compare / PagerDuty vs Grafana
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Team size
25 seats

PagerDuty vs Grafana

Developer Tools pricing comparison · 2026

PagerDuty pricing ranges from $0–$49/user/month, while Grafana ranges from $0–$19/month (base) + usage. Grafana is typically 34% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · Developer Tools
Side-by-side · live
PagerDuty
PagerDuty pricing starts at $0/month for the Free plan for basic incident alerting.
verified 27d ago
$303 $100K
View pricing →
Grafana
Grafana is the leading open-source observability and visualization platform, used by thous
verified 26d ago
$303 $100K
View pricing →
Verdict · Vendr median · year 1
PagerDuty saves $100K vs Grafana · 25 seats
Cheapest $303
Spread 100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business
$15K/yr
year 1 license · $49/seat
Grafana Cloud Pro
$5.7K/yr
year 1 license · $19/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$303/yr
Vendr · n=24
Median annual
$100K/yr
Vendr · n=78 avg 16% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 5 sourced facts
2 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence High confidence
Sources 10 sourced facts
6 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
1 documented
  • Per-Seat Pricing Regardless of Usage
    15-25% of license costs
    2 sources
4 documented
  • Active Timeseries Pricing Complexity
    $8/1000 active timeseries
    1 source
  • Self-Hosting Infrastructure and Maintenance Costs
    10-25% of avoided SaaS costs
    2 sources
  • Enterprise Per-User Licensing Costs
    $5-$9/user/month
    2 sources
  • Annual Price Escalation Clauses
    5%
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

PagerDuty
Grafana
Auto-renewal
Yes
Cancellation
60 days before renewal
Commitment
1 year typical for Enterprise
Price escalation
Pricing increases reported by users over time
5% annual uplift clause standard in Enterprise contracts but negotiable
Can downgrade
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.6/5 (293)
Best for
Small teams getting started
Watch out
Expensive per-seat pricing model
TrustRadius
8.6/5 (155)
Best for
Teams comfortable self-hosting who want full dashboard flexibility at zero cost
Watch out
Pricing complexity and unexpected cost escalation at scale
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Developer Tools

PagerDuty

$0–$49
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
Developer Tools

Grafana

$0–$19
/month (base) + usage
4 plans · Free tier
Full pricing breakdown →

PagerDuty and Grafana both operate in the developer tools category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan PagerDuty Grafana
Free Free /user/month Free /free (self-hosted)
Professional $29 /user/month Free /free
Business $49 /user/month $19 /$19/month base + usage-based
Enterprise Custom Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

PagerDuty

3 scenarios
$0/month (free tier with basic features)
Solo / Getting Started
$49/month
Growing Business
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)

Grafana

7 scenarios
$0/month
Small Startup (Free Tier)
Within free tier limits (10K series, 50 GB logs, 3 users), no charges apply
$499/month
Mid-Size Team (Pro, 50K Series)
$19 platform fee + $260 metrics (40K billable series x $6.50/1K) + $75 logs (150 GB billable x $0.50) + $120 users (15 x $8) + $25 k6
$25,000
Enterprise (Advanced, 500K Series)
+/year minimum - Volume-discounted pricing with dedicated Observability Architect, custom SLA, and Adaptive Metrics for cost optimization
See all 7 scenarios →

Market Intelligence

PagerDuty

Median annual cost
$303
Based on
24 deals

Grafana

Median annual cost
$100,058
Average negotiated discount
16%
Based on
78 deals

Contract Terms

Term PagerDuty Grafana
Auto-renewal Yes
Cancellation 60 days before renewal
Minimum commitment 1 year typical for Enterprise
Price escalation Pricing increases reported by users over time 5% annual uplift clause standard in Enterprise contracts but negotiable

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