PagerDuty vs Heap
Developer Tools pricing comparison · 2026
PagerDuty pricing ranges from $0–$49/user/month, while Heap ranges from $0–$1/month. Heap is typically 97% more affordable, though your actual cost depends on tier and team size.
PagerDuty
PagerDuty pricing starts at $0/month for the Free plan for basic incident alerting.
verified 27d ago
$0
$303
Heap
Heap pricing starts with a Free plan at $0/month for basic product analytics.
verified 24d ago
$0
$303
Verdict · Vendr median · year 1
Heap
saves
$303
vs
PagerDuty
· 25 seats
Cheapest
$0
Spread
100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business
$15K/yr
year 1 license · $49/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$303/yr
Vendr · n=24
↓ Lowest median
Median annual
$0/yr
Vendr · n=0 · limited data
avg 25% negotiated
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
5 sourced facts
2 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified
3w ago
Confidence
High confidence
Sources
2 sourced facts
Vendr median · 1 review platform
Last verified
3w ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
PagerDuty and Heap both operate in the developer tools category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | PagerDuty | Heap |
|---|---|---|
| Free | Free /user/month | Free /month |
| Professional | $29 /user/month | Custom |
| Business | $49 /user/month | Custom |
| Enterprise | Custom | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
PagerDuty
3 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$49/month
Growing Business
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Heap
3 scenarios$0/month (free tier with basic features)
Solo / Getting Started
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Around $500/month on the most popular plan
Typical Usage
Market Intelligence
PagerDuty
- Median annual cost
- $303
- Based on
- 24 deals
Heap
- Average negotiated discount
- 25%