Tidio vs Intercom Fin
AI Customer Support pricing comparison · 2026
Tidio pricing ranges from $0–$749/conversation-based, while Intercom Fin ranges from $0.99–$0.99/per resolution. Intercom Fin is typically 100% more affordable, though your actual cost depends on tier and team size.
Tidio
Tidio pricing starts at $0/month for the Free plan with basic live chat and chatbot featur
verified 20d ago
$719
$18K
Intercom Fin
Intercom Fin is an AI-powered customer support platform that helps businesses deliver bett
verified 27d ago
$719
$18K
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Growth
$18K/yr
year 1 license · $59/seat
Usage-based
$0.99 per resolution
see vendor pricing for volume tiers
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$719/yr
Vendr · n=17
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
13 sourced facts
9 hidden-cost · 3 contract · 1 review platform
Last verified
2w ago
Confidence
High confidence
Sources
4 sourced facts
2 hidden-cost · Vendr median · 1 review platform
Last verified
3w ago
Confidence
High confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Tidio pricing
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Tidio and Intercom Fin both operate in the ai customer support category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Tidio | Intercom Fin |
|---|---|---|
| Free | Free /user/month | Custom |
| Starter | $29 /user/month | Custom |
| Growth | $59 /user/month | — |
| Plus | $749 /user/month | — |
| Premium | Custom | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Tidio
4 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$349/month
Growing Business
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Intercom Fin
3 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$50/month
Growing Business
$139/month
Enterprise Setup