Tidio Pricing Calculator 2026
Estimate your total cost including hidden fees
The Tidio calculator estimates the cost of your selected plan. Change the team size where pricing is per person, choose an available billing period, and add reported extras that apply to your contract.
Enter your requirements below to see the recurring cost and first-year total. Unverified extras are excluded.
- Plans: 11 tiers; Free–$349/conversation-based
- Unexpected Mid-Contract Price Increases: 30-112% of license costs
- Unauthorized Plan Upgrades: $20-$40/month
- Non-Refundable Annual Subscriptions: $300-$500
Reported extras may depend on your usage and contract. Confirm the final quote with Tidio.
Tidio pricing ranges from $0 to $349 per conversation-based as of September 2026. Tidio offers 11 pricing tiers. Reported extras are shown below. Only costs with a clear amount and billing basis can be added to the estimate. Pricing verified from 15 sources by CostBench.
Flat plan fee shown. Separately billed usage and add-ons are excluded.
Your Estimate
Cost Breakdown
Includes one-time costs (implementation, training)
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Real-World Tidio Cost Examples
Solo / Getting Started
$0$0/month (free tier with basic features)
A solo user or very small team getting started with Tidio on the free plan
Growing Business
$349$349/month
A mid-size business using Tidio on the Growth plan
Enterprise (100+ users)
$Custom pricing — typically negotiated annually, contact sales for quoteCustom pricing — typically negotiated annually, contact sales for quote
A large enterprise deploying Tidio across the organization
Small Business Chat Support (Year 1)
$348$348-$500 (if upgraded without consent or subject to price increase)
A small business using the Starter plan for basic live chat, facing one unexpected price increase mid-year
Based on Trustpilot reports of €11.25 to €50/month increases and automatic upgradesSmall business — live chat only, 8-year tenure
$500$500/year (2024 rate, up from $150/year in 2021 — a 233% increase over 3 years)
Small business using Tidio solely for live chat, no AI features, no ticketing, over an extended period with multiple annual price increases
Trustpilot review (Mar 2025)Growing team on Starter plan (annual billing)
$290$290/year ($24.17/month × 12), subject to documented annual price escalation
Small team using the Starter plan billed annually for basic live chat and chatbot automations
Current tier dataSmall business, basic live chat only — long-term annual billing
$150$150–$500/year (documented escalation path: $150 in 2021 → $500 in 2024 for the same service level)
A small business using Tidio for basic live chat only, no AI or ticketing, paying annually — representative of the documented long-term pricing trajectory reported by an 8-year customer.
Trustpilot (Mar 2025): 'A Quick Look at previous invoice, prices went like this: 2021: 150$/year 2022: 190$/year 2023: 250$/year 2024: 500$/year'Compare at This Team Size
Frequently Asked Questions
01 How accurate is this Tidio pricing calculator?
This calculator uses official Tidio pricing data verified as of 2026-08-11. Hidden cost estimates are based on 10 verified cost categories from real user reports. Actual costs may vary based on negotiated discounts, specific feature requirements, and implementation complexity.
02 What hidden costs should I include in my Tidio budget?
Our calculator includes 1 verified hidden cost categories for Tidio: Unauthorized Plan Upgrades. Toggle each to see how they affect your total cost.
03 Should I choose monthly or annual billing for Tidio?
Compare the published annual total with twelve monthly payments when both are available. An annual commitment may reduce flexibility; confirm cancellation terms and whether the quoted plan fits your needs.
04 How do I know which Tidio tier I need?
Start with your must-have features. Tidio offers 11 tiers ranging from $0 to $349/conversation-based. Entry tiers work for basic needs, while enterprise tiers add advanced security, customization, and support.
05 Can I negotiate Tidio pricing below calculator estimates?
Negotiated pricing depends on the vendor, plan and contract. We do not assume a discount in this estimate. See our negotiation guide for tactics.