PagerDuty vs New Relic
Developer Tools pricing comparison · 2026
PagerDuty pricing ranges from $0–$49/user/month, while New Relic ranges from $0–$418.8/GB/month. PagerDuty is typically 86% more affordable, though your actual cost depends on tier and team size.
PagerDuty
PagerDuty pricing starts at $0/month for the Free plan for basic incident alerting.
verified 27d ago
$303
$111K
New Relic
New Relic pricing is consumption-based with Free, Standard, and Pro tiers available at no
verified 23d ago
$303
$111K
Verdict · Vendr median · year 1
PagerDuty
saves
$111K
vs
New
· 25 seats
Cheapest
$303
Spread
100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business
$15K/yr
year 1 license · $49/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$303/yr
Vendr · n=24
Median annual
$111K/yr
Vendr · n=238
avg 24% negotiated
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
5 sourced facts
2 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified
3w ago
Confidence
High confidence
Sources
22 sourced facts
15 hidden-cost · 4 contract · Vendr median · 2 review platforms
Last verified
3w ago
Confidence
High confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
PagerDuty
New
Auto-renewal
—
Yes
Cancellation
—
Immediate cutoff upon cancellation with full term charge
Commitment
—
Annual commitment required; minimum data ingestion and CCU thresholds imposed at renewal
Price escalation
Pricing increases reported by users over time
Data costs increased from $0.25/GB to $0.30/GB; pricing model changes penalize growth
Can downgrade
—
No
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
PagerDuty and New Relic both operate in the developer tools category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | PagerDuty | New Relic |
|---|---|---|
| Free | Free /user/month | Free /month |
| Professional | $29 /user/month | Free /per GB |
| Business | $49 /user/month | Free /per GB |
| Enterprise | Custom | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
PagerDuty
3 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$49/month
Growing Business
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
New Relic
7 scenarios$0/month (free tier with basic features)
Solo / Getting Started
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Around $0/GB/month on the most popular plan
Typical Usage
Market Intelligence
PagerDuty
- Median annual cost
- $303
- Based on
- 24 deals
New Relic
- Median annual cost
- $111,480
- Average negotiated discount
- 24%
- Based on
- 238 deals
Contract Terms
| Term | PagerDuty | New Relic |
|---|---|---|
| Auto-renewal | — | Yes |
| Cancellation | — | Immediate cutoff upon cancellation with full term charge |
| Minimum commitment | — | Annual commitment required; minimum data ingestion and CCU thresholds imposed at renewal |
| Price escalation | Pricing increases reported by users over time | Data costs increased from $0.25/GB to $0.30/GB; pricing model changes penalize growth |
| Can downgrade | — | No |