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All Yuma AI Plans & Pricing

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Yuma AI uses custom pricing as of July 2026. Contact Yuma AI directly for a personalized quote. The median contract is $12,300/year based on 5 third-party buyer reports.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Yuma AI offers 1 pricing tiers: FALLBACK.

Compared to other ai customer support software, Yuma AI is positioned at the budget-friendly price point.

  • Median contract: $12,300/yr from 5 buyer reports Precise
  • 3 documented hidden costs beyond list price
  • G2 rating: 4.8 out of 5 from 19 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Yuma AI cost?

Yuma AI uses custom pricing across 1 plan. Contact Yuma AI directly for a personalized quote. Plans include FALLBACK (custom pricing).

Yuma AI Pricing Overview

Yuma AI uses custom pricing — contact their sales team for a quote. The FALLBACK plan requires contacting sales for a custom quote.

Yuma AI with a $850/month on Shopify minimum commitment.

The median Yuma AI customer pays $12,300/year based on 5 verified purchases.

There are at least 3 documented hidden costs beyond Yuma AI's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

Request Yuma AI Pricing

Yuma AI offers custom pricing for its services. Contact their sales team for a personalized quote.

How Yuma AI Pricing Compares

Compare Yuma AI pricing against top alternatives in AI Customer Support.

Ada Usage-based View pricing → Forethought $0-$150000/per year View pricing → Freshdesk Freddy AI $0-$89/agent/month View pricing →

Compare Yuma AI vs Alternatives

Before committing to Yuma AI, compare pricing with these 3 alternatives in the same category.

VSAda
Custom

Companies handling up to 25,000 conversations per month

Compare pricing
VSForethought
Free

Small to medium support teams starting with AI automation and basic workflow needs

Compare pricing
VSFreshdesk Freddy AI
Free

Small teams with 1-2 agents trying Freshdesk for 6 months

Compare pricing

All Yuma AI alternatives & migration guides

What Companies Actually Pay for Yuma AI

The median Yuma AI buyer pays $12,300/year based on 5 verified purchase transactions.

What companies actually pay $12,300/yr Median across 5 third-party buyer reports Precise
Review scores
G2 4.8out of 5 (19)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Occasional Inaccuracies and HallucinationsInitial Setup ComplexityPricing Model and Cost-Effectiveness for Small BusinessesDesire for Better Data Consolidation/Integration
Source: aggregated from 5 third-party buyer reports for this quote-only vendor. Indicative market pricing — not official vendor pricing or contract-grade data.

How Yuma AI Pricing Compares

Software Starting Price Top Price
Yuma AI Custom Custom
Ada Custom Custom
Forethought Free $150000/per year
Freshdesk Freddy AI Free $89/agent/month
Intercom Fin $0.99/per resolution $0.99/per resolution
Kustomer $89/user/month or per conversation $179/user/month or per conversation

Browse all AI Customer Support pricing →

3 Yuma AI Hidden Costs Beyond the List Price

Beyond the listed price, Yuma AI has at least 3 documented hidden costs that can significantly increase total cost of ownership.

Watch for 3 hidden costs
  • Charges on top of existing helpdesk fees
    medium 1 source
    industry "However, a "hidden cost" noted by some is that Yuma charges on top of the existing helpdesk subscription fees."
  • Ongoing optimization effort
    medium 1 source
    industry "Time Investment for Optimization: While Yuma AI aims for high automation rates, achieving optimal performance (e.g."
  • Minimum monthly commitment
    medium 1 source
    industry "Minimum Commitment/Floor: There is an acknowledged "floor" to the pricing, with an $850/month minimum on Shopify, which means smaller businesses with low ticket volumes might find the effective cost per ticket to be higher."
Tip

Ask your Yuma AI sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 5 source citations total.

Yuma AI Contract Terms

Yuma AI contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Minimum Commitment $850/month on Shopify

How to Negotiate Yuma AI Pricing

Yuma AI contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 1 tactics
Request custom quotes high success

The 'Talk to us' approach for pricing suggests that negotiation is an inherent part of the sales process for custom rates.

industry analysis
High success Medium Low / difficult

Full negotiation guide →

Yuma AI Pricing FAQ

01 Does Yuma AI have a free plan?

Yuma AI does not offer a free plan.

02 What are the pricing tiers for Yuma AI?

Yuma AI provides custom pricing. Please contact their sales team for details.

03 How can I get pricing information for Yuma AI?

To get pricing information, you will need to contact the Yuma AI sales team directly.

Is this pricing incorrect? — we'll verify and update it.