All Userpilot Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Starter

  • Up to 2,000 Monthly Active Users
  • In-App User Engagement (Flows, Spotlights, Banners, Checklists)
  • User Segmentation (up to 10 segments)
  • Track & Analyze Pages
  • Programmatic Events
  • NPS Survey
  • Trends Analytics
  • User & Company Profiles

Growth

  • Everything in Starter
  • Starts from 5,000 MAU (up to 100k)
  • Advanced Product Analytics (Funnels, Retention, Paths)
  • Event Autocapture (Retroactive)
  • Resource Center
  • Advanced In-App Surveys
  • Email Engagement
  • Custom Dashboards
  • Unlimited Segments
  • Visually Labeled Events
  • Custom Events
  • Session Replay (Add-On, 30-day retention)
  • Mobile Engagement (Add-On)

Enterprise

  • Everything in Growth
  • Custom MAU range
  • Premium Integrations
  • Bulk Data Export & Import
  • Data Warehouse Sync
  • Custom Roles & Permissions
  • SAML SSO & Activity Logs
  • Security Audit & Compliance
  • Custom Contract & SLA
  • Cross-Application Product Analytics
  • Cross-Application Executive Dashboards
  • Custom Session Replay Retention
Compare Userpilot with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does Userpilot actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$7.5Kper month · $299/unit × 25units
Year 1 license$90K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Userpilot's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$3.6K/yr
GrowthCustom
EnterpriseCustom
Quick Answer
Last verified:
Medium confidence

Userpilot costs $299 to $299 per month as of July 2026, with 3 plans available. Plan: Starter at $299/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Userpilot offers 3 pricing tiers: Starter, Growth, Enterprise. Paid plans include Starter at $299/month. The Growth plan is growing teams accelerating product growth with advanced analytics and engagement tools.

Compared to other digital adoption platforms software, Userpilot is positioned at the premium price point.

  • 9 documented hidden costs beyond list price
  • Contracts auto-renew — For monthly subscriptions, cancellation is via the "Billing" page, effective the last day of the current term; for yearly/longer, written notice of non-renewal must be given at least 30 days prior to term expiration.
  • G2 rating: 4.6 out of 5 from 997 reviews (as of Jul 2026)

How much does Userpilot cost?

Userpilot pricing starts at $299/month across 3 plans, with enterprise pricing available on request. Plans include Starter at $299/month, Growth (custom pricing), Enterprise (custom pricing).

Userpilot Pricing Overview

Userpilot has 3 pricing plans ranging from $299 to $299/month. The Starter plan costs $299/month, best for small teams starting their product growth journey. The Growth plan requires contacting sales for a custom quote and is designed for growing teams accelerating product growth with advanced analytics and engagement tools. The Enterprise plan requires contacting sales for a custom quote and is designed for large teams needing custom solutions, premium integrations, sso, and compliance.

Userpilot contracts auto-renew, with a $249/month when billed annually for up to 2,000 MAUs. minimum commitment, and annual price increases of 5-10%.

There are at least 9 documented hidden costs beyond Userpilot's list price, including implementation, training, and add-on fees.

This pricing was last verified in May 1, 2026 from 1 independent source.

Userpilot pricing starts at $299/month for the Starter plan. The Growth and Enterprise plans are custom-quoted based on your needs and scale. All plans include core features for in-app onboarding, NPS surveys, and user analytics.

How Userpilot Pricing Compares

Compare Userpilot pricing against top alternatives in Digital Adoption Platforms.

Compare Userpilot vs Alternatives

Before committing to Userpilot, compare pricing with these 3 alternatives in the same category.

All Userpilot alternatives & migration guides

What Companies Actually Pay for Userpilot

Review scores
TrustRadius 7.6out of 10 (6)
G2 4.6out of 5 (997)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Steep Learning CurveLimited CustomizationReporting and Analytics LimitationsPerformance Issues and Editor Clunkiness

How Userpilot Pricing Compares

Software Starting Price Top Price
Userpilot $299/month $299/month
Appcues $249/month $879/month
Chameleon Free $1250/month
WalkMe $10000/month $405000/month
Whatfix $12000/month $100000/month
Intercom Product Tours $29/seat/mo $132/seat/mo

9 Userpilot Hidden Costs Beyond the List Price

Beyond the listed price, Userpilot has at least 9 documented hidden costs that can significantly increase total cost of ownership.

Watch for 9 hidden costs
  • Content Plugin Limitations 5-10% of implementation time
    low 1 source
    TrustRadius "The plugin for creating content is a bit clunky... Limitations on content design"
  • Slow Web App Performance 5-10% of admin time
    low 1 source
    TrustRadius "The Web App used to manage the content and subscription is pretty slow"
  • MAU Volume Scaling
    high 1 source
    industry "Aggressive Scaling Pricing: Users frequently report that Userpilot's pricing can be "a bit expensive for small startups" and scales aggressively with Monthly Active Users (MAUs)"
  • Mobile Engagement Add-on $6,000/year
    medium 1 source
    industry "Add-ons and Premium Features: Beyond the base plan, several capabilities are charged separately: * Mobile Engagement: Userpilot Mobile for in-app messaging on iOS and Android costs an additional $6,000/year, available on Growth and Enterprise tiers"
  • Unlimited Session Replays Add-on
    medium 1 source
    industry "Unlimited Session Replays: This feature is an add-on for Growth and Enterprise tiers, with pricing disclosed during the sales process"
  • Data Integration Add-ons
    medium 1 source
    industry "Event Import/Export & Data Warehouse Sync: Bulk import of historical events, bulk export, and data warehouse synchronization are paid extras, with pricing available upon sales contact"
  • Premium Integrations
    medium 1 source
    industry "Premium Integrations: HubSpot and Salesforce connectors are add-ons for Growth and included in Enterprise, but their pricing is not publicly published"
  • Professional Services $2,000 to $10,000+
    high 1 source
    industry "Professional Services: Optional migration and "lift-off" onboarding packages are available, with implementation costs typically ranging from $2,000 to $10,000+ depending on complexity"
  • Learning Curve
    low 1 source
    industry "Learning Curve: Some users report a "steep learning curve" and initial challenges navigating the platform, which can translate to internal time and resource costs for training and familiarization"
Tip

Ask your Userpilot sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
TrustRadius Enterprise reviews industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 12 source citations total.

Userpilot Contract Terms

Userpilot contracts auto-renew. Changes require For monthly subscriptions, cancellation is via the "Billing" page, effective the last day of the current term; for yearly/longer, written notice of non-renewal must be given at least 30 days prior to term expiration.. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice For monthly subscriptions, cancellation is via the "Billing" page, effective the last day of the current term; for yearly/longer, written notice of non-renewal must be given at least 30 days prior to term expiration.
Minimum Commitment $249/month when billed annually for up to 2,000 MAUs.
Price Escalation 5-10%
Based on 1 verified source

How to Negotiate Userpilot Pricing

Userpilot contracts are negotiable. These 2 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 2 tactics
Leverage Competitor Pricing high success

Buyers have successfully used Userpilot's pricing as a negotiation point against more expensive alternatives like Pendo and WalkMe, often finding Userpilot 30-70% less expensive.

https://userpilot.com
Commit to Multi-Year Agreements high success

Committing to two- or three-year terms can secure lower effective monthly costs, potentially avoid annual price increases, or cap increases at 3-5% annually.

https://userpilot.com

Full negotiation guide →

Userpilot Pricing FAQ

01 How much does Userpilot cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Userpilot have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Userpilot?

Key features include the items listed in the pricing tiers above.

04 Is Userpilot worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Does Userpilot require developer resources to implement?

Initial implementation requires developer involvement (typically about one day), but once installed, anyone can create and manage content without developer support. This dev-less approach has been praised by users for saving time versus building and maintaining a homegrown solution.

06 What results have companies seen from using Userpilot?

Users report increased trial conversion rates, improved retention rates, and very little ongoing maintenance required from development teams. The platform has been effective for onboarding new users, reducing support queries, and increasing feature adoption.

Is this pricing incorrect? — we'll verify and update it.