All Elastic Email Plans & Pricing

Plan Monthly Annual Best For
Starter
Pro
Custom
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Starter

Pro

Custom

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Cost calculator

What does Elastic Email actually cost you?

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Tier
Billing
Your projected cost$725per month · $29/unit × 25units
Year 1 license$8.7K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Elastic Email's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$348/yr
Pro$588/yr
CustomCustom
Quick Answer
Last verified:
High confidence

Elastic Email costs $29 to $49 per month as of July 2026, with 3 plans available. Plans: Starter at $29/month, and Pro at $49/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Elastic Email offers 3 pricing tiers: Starter, Pro, Custom. Paid plans include Starter at $29/month, Pro at $49/month.

Compared to other email api & delivery software, Elastic Email is positioned at the budget-friendly price point.

  • 5 documented hidden costs beyond list price
  • G2 rating: 4.4 out of 5 from 212 reviews (as of Jul 2026)

How much does Elastic Email cost?

Elastic Email pricing starts at $29/month across 3 plans, with enterprise pricing available on request. Plans include Starter at $29/month, Pro at $49/month, Custom (custom pricing).

Elastic Email Pricing Overview

Elastic Email has 3 pricing plans ranging from $29 to $49/month. The Starter plan costs $29/month. The Pro plan costs $49/month. The Custom plan requires contacting sales for a custom quote.

There are at least 5 documented hidden costs beyond Elastic Email's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

Elastic Email offers tiered pricing plans to suit different needs. The available plans are Starter and Pro. There is also a Custom plan for specific requirements.

How Elastic Email Pricing Compares

Compare Elastic Email pricing against top alternatives in Email API & Delivery.

Compare Elastic Email vs Alternatives

Before committing to Elastic Email, compare pricing with these 3 alternatives in the same category.

All Elastic Email alternatives & migration guides

What Companies Actually Pay for Elastic Email

Review scores
Trustpilot 3.9out of 5 (221)
G2 4.4out of 5 (212)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Missing and Limited FeaturesLearning CurvePoor Customer SupportPoor Reporting

How Elastic Email Pricing Compares

Software Starting Price Top Price
Elastic Email $29/month $49/month
Amazon SES Free $1600/1000 emails
Mailgun Free $90/month
Maileroo Free $150/month
Postmark Free $18/month
Resend Free $90/month

5 Elastic Email Hidden Costs Beyond the List Price

Beyond the listed price, Elastic Email has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • Private IPs $40 per month or $50 per month
    medium 1 source
    industry "For Email Marketing plans, a private IP costs $40 per month, and for Pro plans, it's $50 per month."
  • Premium/Priority Support
    low 1 source
    industry "Premium/Priority Support: While basic customer support is included, premium or priority support, which offers faster response times and dedicated assistance, is available as a paid add-on and is not part of the free plans."
  • Exceeding Plan Limits
    high 1 source
    industry "Similarly, refunds are not issued for unused credit or unused periods of service if a plan is not canceled before the new billing period."
  • Lack of Transparency for Additional Features
    medium 1 source
    industry "Lack of Transparency for Additional Features: Some users have reported a lack of clear pricing for certain additional features and services, making it challenging to accurately estimate overall spending on the platform."
  • No Refunds for Unused Services
    medium 1 source
    industry "Similarly, refunds are not issued for unused credit or unused periods of service if a plan is not canceled before the new billing period."
Tip

Ask your Elastic Email sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 6 source citations total.

Elastic Email Contract Terms

Elastic Email contracts do not auto-renew. Changes require Elastic Email does not provide refunds for purchased but unused add-ons, unused credit, or unused periods of service if a plan is not canceled before the new billing period.. These terms are sourced from verified buyer experiences.

Contract Terms
Cancellation Notice Elastic Email does not provide refunds for purchased but unused add-ons, unused credit, or unused periods of service if a plan is not canceled before the new billing period.
Based on 1 verified source

Elastic Email Pricing FAQ

01 What is the cheapest paid plan?

The Starter plan is the cheapest paid plan at $29.0 per month.

02 Are there any annual discounts available?

Annual pricing is not specified for the Starter or Pro plans.

03 What are the pricing options for custom needs?

Elastic Email offers a Custom plan for users with specific requirements.

Is this pricing incorrect? — we'll verify and update it.