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Olo uses custom pricing as of July 2026 with 2 plans available. Contact Olo directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Olo offers 2 pricing tiers: Enterprise, Emerging.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Request Olo Pricing

Olo uses custom pricing, and hidden costs like implementation and support add to the quoted price as of July 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: implementation and setup fees, pos integration work, migration costs. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Implementation and Setup Fees

high implementation

These are a recognized component of the total cost of ownership for Olo's platform, encompassing initial setup, data migration, system integration, and staff training. For comparable complex software, an additional $2-3 should be anticipated for every dollar spent on software for implementation, data migration, training, and integrations.

industry

Another report indicates that for every dollar spent on software, an additional $2-3 should be anticipated for implementation, data migration, training, and integrations.

2

POS Integration Work

medium implementation

Integrating Olo with existing Point of Sale (POS) systems is a crucial part of implementation, and the associated costs can vary. Independent restaurants are advised to inquire about "POS integration work" as part of their implementation cost.

industry

Independent restaurants are advised to inquire about "POS integration work" as part of their implementation cost.

3

Migration Costs

medium migration

Expenses related to migrating existing data to the Olo platform are identified as potential hidden costs.

industry

Migration Costs: Expenses related to migrating existing data to the Olo platform are identified as potential hidden costs.

4

Payment Processing Fees

critical overage

Olo Pay charges approximately 250 basis points (2.5%) for transactions, and other payment processors can have hidden fees like PCI, software, gateway, CPU, AVS, and equipment costs. One restaurant reported saving over $700,000 annually by switching to Olo Pay.

industry

Restaurants have reported that payment processors, in general, can have hidden fees, overcharge for services, and include charges not initially shown in the rate, such as PCI fees, software fees, gateway fees, CPU fees, AVS fees, and equipment costs.

5

Third-Party Service Fees

high addon

Third-party integrations can introduce additional, sometimes unexpected, costs, such as a reported 5% service fee added by Upserve to the Olo platform.

industry

Restaurants have reported that payment processors, in general, can have hidden fees, overcharge for services, and include charges not initially shown in the rate, such as PCI fees, software fees, gateway fees, CPU fees, AVS fees, and equipment costs.

Frequently Asked Questions

01 What hidden costs should I budget for with Olo?

Beyond the license fee, budget for: Payment Processing Fees (2.5%); Third-Party Service Fees (5%). Exact totals depend on your deployment size and negotiated terms.

02 Does Olo charge for implementation?

Olo implementation is not included in the license cost. These are a recognized component of the total cost of ownership for Olo's platform, encompassing initial setup, data migration, system integration, and staff training. For comparable complex software, an additional $2-3 should be anticipated for every dollar spent on software for implementation, data migration, training, and integrations.

03 How much does Olo support cost?

Premium support pricing for Olo depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Olo?

Olo Pay charges approximately 250 basis points (2.5%) for transactions, and other payment processors can have hidden fees like PCI, software, gateway, CPU, AVS, and equipment costs. Estimated impact: 2.5%.

05 What add-ons cost extra with Olo?

Add-on pricing for Olo varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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