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LiveAgent Chat costs $15 to $85 per agent/month as of July 2026, with 4 plans available. Plans: Small business at $19/agent/month, Medium business at $35/agent/month, Large business at $59/agent/month, and Enterprise at $85/agent/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

LiveAgent Chat offers 4 pricing tiers: Small business, Medium business, Large business, Enterprise. Paid plans include Small business at $19/agent/month, Medium business at $35/agent/month, Large business at $59/agent/month.

LiveAgent Chat lists $15-$85/agent/month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: ai feature usage, social media integrations (specific), advanced integrations. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

AI Feature Usage

critical overage

Users are responsible for connecting their own OpenAI API key and directly paying OpenAI for token usage for AI features like the AI Chatbot and AI Answer Assistant.

industry

Hidden/Implementation Costs: * Advanced Features: While LiveAgent's paid plans include AI features like the AI Chatbot and AI Answer Assistant, users are responsible for connecting their own OpenAI API key and directly paying OpenAI for token usage.

2

Social Media Integrations (Specific)

high addon

Social media integrations for platforms like Facebook, Twitter, and Viber can cost an extra $39 per month each on the Small and Medium plans.

industry

Hidden/Implementation Costs: * Advanced Features: While LiveAgent's paid plans include AI features like the AI Chatbot and AI Answer Assistant, users are responsible for connecting their own OpenAI API key and directly paying OpenAI for token usage.

3

Advanced Integrations

medium addon

Connecting with certain CRMs, help desks, or analytics tools may necessitate a higher-tier plan or additional costs.

industry

Hidden/Implementation Costs: * Advanced Features: While LiveAgent's paid plans include AI features like the AI Chatbot and AI Answer Assistant, users are responsible for connecting their own OpenAI API key and directly paying OpenAI for token usage.

Frequently Asked Questions

01 What hidden costs should I budget for with LiveAgent Chat?

Beyond the license fee, budget for: Social Media Integrations (Specific) ($39 per month each). Exact totals depend on your deployment size and negotiated terms.

02 Does LiveAgent Chat charge for implementation?

Implementation costs for LiveAgent Chat vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does LiveAgent Chat support cost?

Premium support pricing for LiveAgent Chat depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with LiveAgent Chat?

Users are responsible for connecting their own OpenAI API key and directly paying OpenAI for token usage for AI features like the AI Chatbot and AI Answer Assistant..

05 What add-ons cost extra with LiveAgent Chat?

Add-on pricing for LiveAgent Chat varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current LiveAgent Chat pricing

Prices and terms change; verify against the live pricing page.

See LiveAgent Chat Pricing