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Podium Chat uses custom pricing as of July 2026. Contact Podium Chat directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Podium Chat offers 1 pricing tiers: AI Employee.

Last verified: | Sources: 1 pricing pages and reviews
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Podium Chat uses custom pricing, and hidden costs like implementation and support add to the quoted price as of July 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: additional users, phone system add-on, payment processing fees. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Additional Users

medium overage

Beyond plan limits, additional users typically cost $25-$30 per month each, with some sources mentioning $50/month per extra staff member.

industry

Additional Users: Beyond plan limits, additional users typically cost $25-$30 per month each

2

Phone System Add-on

high addon

Integrating a phone system can cost $30 per user per month, with a one-time $500 network optimization charge per site and subsequent seat fees of $30 per user for 1-4 users, dropping to $25 per user for 5 or more.

industry

Activating the "Phones" product may also incur a one-time $500 network optimization charge per site, with subsequent seat fees of $30 per user for 1-4 users, dropping to $25 per user for 5 or more

3

Payment Processing Fees

high addon

Podium charges transaction fees for payments processed through its platform, ranging from 2.15%-2.9% plus $0.15-$0.30 per transaction, with enhanced fraud protection an additional 0.65% of the transaction cost, bank transfer payments $5 per transaction, and international payments an additional 1% of the transaction cost.

industry

Payment Processing: Podium charges transaction fees for payments processed through its platform, ranging from 2.15%-2.9% plus $0.15-$0.30 per transaction

4

DLC Messaging Compliance

medium compliance

A mandatory $5 per month per location fee applies for 10DLC messaging compliance in the US, with a High Volume registration fee of $20 per location per month potentially applying for businesses sending 2,000 to 200,000 texts.

industry

For businesses sending 2,000 to 200,000 texts, a High Volume registration fee of $20 per location per month may apply

5

AI Employee (Jerry 2.0)

medium addon

This premium AI agent feature costs an additional $99-$399 per month depending on scale and configuration, and the AI review reply functionality is a separate $99 per month add-on.

industry

AI Employee (Jerry 2.0): This premium AI agent feature, which handles customer conversations, scheduling, lead qualification, and review requests, costs an additional $99-$399 per month depending on scale and configuration

6

Bulk Messaging Overages

medium overage

Message overage fees are negotiated per contract, and unused credits do not roll over.

industry

Bulk Messaging Overages: While not publicly disclosed, message overage fees are negotiated per contract

7

Custom Integrations

low implementation

Some sources indicate custom integrations can cost $200-$500 per setup.

industry

Custom Integrations: Some sources indicate custom integrations can cost $200-$500 per setup

8

Training Sessions

low training

Personalized onboarding training sessions may cost $150 per hour.

industry

Training Sessions: Personalized onboarding training sessions may cost $150 per hour

Frequently Asked Questions

01 What hidden costs should I budget for with Podium Chat?

Beyond the license fee, budget for: Additional Users ($25-$50 per month each); Phone System Add-on ($500, $30 per user per month, $25 per user per month); Payment Processing Fees (2.15%-2.9% plus $0.15-$0.30, 0.65%, $5, 1%); DLC Messaging Compliance ($5 per month per location, $20 per location per month); AI Employee (Jerry 2.0) ($99-$399 per month, $99 per month); Custom Integrations ($200-$500 per setup); Training Sessions ($150 per hour). Exact totals depend on your deployment size and negotiated terms.

02 Does Podium Chat charge for implementation?

Podium Chat implementation is not included in the license cost. Some sources indicate custom integrations can cost $200-$500 per setup.. Estimated impact: $200-$500 per setup.

03 How much does Podium Chat support cost?

Premium support pricing for Podium Chat depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Podium Chat?

Beyond plan limits, additional users typically cost $25-$30 per month each, with some sources mentioning $50/month per extra staff member.. Estimated impact: $25-$50 per month each.

05 What add-ons cost extra with Podium Chat?

Add-on pricing for Podium Chat varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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