Quick Answer
Last verified:
High confidence

Klaviyo costs Free to $150 per month as of July 2026, with 4 plans available including a free tier. Plans: Free (free), Email at $20/month, and Email + SMS at $35/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Klaviyo offers 4 pricing tiers: Free, Email, Email + SMS, Enterprise. A free plan is available. Paid plans include Email at $20/month, Email + SMS at $35/month. The Email plan is growing e-commerce stores focused on email.

Last verified: | Sources: 5 pricing pages and reviews
Know Before You Buy — Try Klaviyo Free

Klaviyo lists $0-$150/month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: automatic tier upgrades, inactive profile billing, agency implementation and management fees. Verified from 5 sources by CostBench.

Hidden Costs Breakdown

1

Automatic Tier Upgrades

high overage

Klaviyo automatically upgrades your account and increases billing when you exceed your contact tier limit, even if those contacts are suppressed or inactive. The February 2025 billing change switched from usage-based to subscriber-based pricing, meaning you now pay for all profiles in your account, not just active ones.

reddit

Going from $39/month to over $200/month overnight due to a change in business model is unacceptable. We send maybe two campaigns a month, yet under the new model you get charged simply for having profiles

trustpilot

Klaviyo keeps changing its pricing policies. What used to be a flexible usage-based plan has become a forced subscriber-based model, where you're pushed to pay for inactive profiles

2

Inactive Profile Billing

critical addon

Under the new billing model implemented in early 2025, Klaviyo charges for all profiles in your account, including suppressed and inactive contacts. Previously, you could suppress profiles to stay in a lower pricing tier, but this workaround no longer reduces your bill.

reddit

Klaviyo's $2,300/mo for 206k actives vs omnisend's custom pricing (public pricing shows ~$720/mo for 100k on Pro plan). your 206k would likely land around $1,500ish

trustpilot

pricing tiers are a ripoff - even when you delete inactive emails to fit in the lower tier criteria they jack up prices

3

Agency Implementation and Management Fees

medium implementation

While Klaviyo's platform fees are visible, many businesses require agency help for setup and ongoing management. Industry-standard agency fees include one-time setup costs and monthly retainers that can exceed the platform subscription itself.

reddit

I charge $2000 for 10 flows (just one time). Then a monthly retainer $1200-$1500 for 12 monthly campaigns and whole klaviyo setup (includes campaign calendar, A/B Testing, Design, Copy, Reporting)

reddit

We do complimentary audits since we need to assess what is needed before we provide a quote. But for ballpark figures, we charge anywhere from about $6,000 - $12,000 a month for 12 email campaigns, sms campaigns as needed

4

SMS Credit Costs Beyond Free Tier

medium overage

The free plan includes only 150 SMS credits, and the Email + SMS plan provides limited credits equal to the monthly plan cost. High-volume SMS usage requires purchasing additional credits, which can significantly increase monthly costs for businesses relying on SMS marketing.

reddit

If I am understanding correctly too, I think klaviyo gives you like 150 credits for SMS with the free plan? Not sure if it's a monthly thing or one time. The pricing plan on the website was kinda odd lol

reddit

I'm on the Pro plan (around 45k subscribers), and it includes free SMS credits equal to monthly plan cost. For high-volume events I will consider either having a separate SMS subscription or buying one-time credits

5

Migration and Data Export Costs

low migration

Switching away from Klaviyo often requires technical migration assistance, data cleanup, and potential loss of historical analytics. Some businesses report needing dedicated resources or agencies to properly migrate email lists, flows, and campaign history to alternative platforms.

reddit

omnisend's literally running a 'escape klaviyo' campaign rn with: free migration package (worth $1k) to move your segments/flows/templates

reddit

migration from klaviyo to daton helped in cutting down the $1k/month expense saving $12k

Frequently Asked Questions

01 What hidden costs should I budget for with Klaviyo?

Beyond the license fee, budget for: Automatic Tier Upgrades ($39-$200/month increase per tier jump); Inactive Profile Billing (50-200% increase in monthly costs); Agency Implementation and Management Fees ($2,000-$12,000 one-time setup, $1,200-$1,500/month ongoing); SMS Credit Costs Beyond Free Tier (5-30% of monthly platform costs); Migration and Data Export Costs ($1,000-$5,000 one-time migration cost). Exact totals depend on your deployment size and negotiated terms.

02 Does Klaviyo charge for implementation?

Klaviyo implementation is not included in the license cost. While Klaviyo's platform fees are visible, many businesses require agency help for setup and ongoing management. Industry-standard agency fees include one-time setup costs and monthly retainers that can exceed the platform subscription itself. Estimated impact: $2,000-$12,000 one-time setup, $1,200-$1,500/month ongoing.

03 How much does Klaviyo support cost?

Premium support pricing for Klaviyo depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Klaviyo?

Klaviyo automatically upgrades your account and increases billing when you exceed your contact tier limit, even if those contacts are suppressed or inactive. The February 2025 billing change switched from usage-based to subscriber-based pricing, meaning you now pay for all profiles in your account, not just active ones. Estimated impact: $39-$200/month increase per tier jump.

05 What add-ons cost extra with Klaviyo?

Add-on pricing for Klaviyo varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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