Quick Answer
Last verified:
High confidence

Atera Remote Access costs $149 to $269 per per technician as of July 2026, with 4 plans available. Plans: Professional at $169/per technician, Expert at $229/per technician, and Master at $269/per technician. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Atera Remote Access offers 4 pricing tiers: Professional, Expert, Master, Enterprise. Paid plans include Professional at $169/per technician, Expert at $229/per technician, Master at $269/per technician.

Atera Remote Access lists $149-$269/per technician, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: ai copilot (robin ai) add-on, network discovery add-on, advanced remote access. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

AI Copilot (Robin AI) Add-on

high addon

For Pro and Growth users, Robin AI remains an optional add-on that effectively adds nearly $1,100 per technician annually.

industry

For those paying for it as an add-on, it effectively adds nearly $1,100 per technician annually.

2

Network Discovery Add-on

medium addon

The Network Discovery add-on costs $29 per month per technician.

industry

Network Discovery: This add-on costs $29 per month per technician.

3

Advanced Remote Access

medium addon

Integrations with tools like AnyDesk or TeamViewer, and upgrades for concurrent sessions, may incur extra costs beyond Splashtop-basic.

industry

Remote Access beyond Splashtop-basic: Integrations with tools like AnyDesk or TeamViewer, and upgrades for concurrent sessions, may incur extra costs.

4

Backup Solutions

medium addon

Atera resells backup solutions like Acronis and Axcient, which are billed per GB or per device, respectively, such as Acronis at $0.09 per GB and Axcient at $1.56 per endpoint.

industry

For instance, Acronis can be $0.09 per GB, and Axcient $1.56 per endpoint.

5

EDR/Antivirus Add-ons

medium addon

Reseller add-ons for services like Bitdefender, Emsisoft, ThreatDown, or Webroot are typically charged per endpoint.

industry

Endpoint Detection and Response (EDR)/Antivirus (AV): Reseller add-ons for services like Bitdefender or ESET are typically charged per endpoint (e.g., Bitdefender $1.2 per endpoint, Emsisoft $1.1 per endpoint, ThreatDown $1.25 per endpoint, Webroot $1.2 per endpoint).

6

Other Marketplace Integrations

low addon

Additional costs can arise from per-device or per-user billing for various third-party services available through Atera's marketplace.

industry

Other Marketplace Integrations: Additional costs can arise from per-device or per-user billing for various third-party services available through Atera's marketplace.

7

Manual Work or Tool Sprawl

high implementation

If an MSP requires more complex automation or reporting than Atera provides, the hidden cost is manual work or tool sprawl to fill those gaps.

industry

If an MSP later requires more complex automation or reporting than Atera provides, the "hidden cost is manual work or tool sprawl" to fill those gaps.

Frequently Asked Questions

01 What hidden costs should I budget for with Atera Remote Access?

Beyond the license fee, budget for: AI Copilot (Robin AI) Add-on ($1,100 per technician annually); Network Discovery Add-on ($29 per month per technician); Backup Solutions ($0.09 per GB (Acronis), $1.56 per endpoint (Axcient)); EDR/Antivirus Add-ons ($1.2 per endpoint (Bitdefender), $1.1 per endpoint (Emsisoft), $1.25 per endpoint (ThreatDown), $1.2 per endpoint (Webroot)). Exact totals depend on your deployment size and negotiated terms.

02 Does Atera Remote Access charge for implementation?

Atera Remote Access implementation is not included in the license cost. If an MSP requires more complex automation or reporting than Atera provides, the hidden cost is manual work or tool sprawl to fill those gaps..

03 How much does Atera Remote Access support cost?

Premium support pricing for Atera Remote Access depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Atera Remote Access?

Overage and storage policies for Atera Remote Access depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Atera Remote Access?

Add-on pricing for Atera Remote Access varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current Atera Remote Access pricing

Prices and terms change; verify against the live pricing page.

See Atera Remote Access Pricing