All AfterShip Returns Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • Up to 3 returns per month
  • Basic returns portal
  • Return label generation
  • Email notifications
  • Basic analytics

Essentials

  • 20 returns per month included
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules
  • Return analytics
  • 1 carrier + pre-negotiated rates
  • $0.50 per extra return
  • $1 first month promotional pricing

Pro

  • Everything in Essentials
  • 100 returns per month included
  • Automatic returns approval
  • In-app returns tracking
  • Bonus store credit
  • Green returns (keep items)
  • Eligibility rules
  • Printerless returns (QR codes)
  • 3 carriers + pre-negotiated rates
  • $0.50 per extra return
  • $1 first month promotional pricing

Premium

  • Everything in Pro
  • 200 returns per month included
  • Advanced workflows
  • Shop now
  • Fraud prevention
  • Return care
  • Pre-built integrations
  • Returns webhooks
  • 5 carriers + pre-negotiated rates
  • $1.00 per extra return
  • $1 first month promotional pricing

Enterprise

  • Everything in Premium
  • Instant exchanges
  • Warranty
  • Point of Sale
  • Returns API
  • Custom API rate limit
  • Custom integrations
  • 40 carriers + custom discounted rates
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Cost calculator

What does AfterShip Returns actually cost you?

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Tier
Billing
Your projected cost$275per month · $11/unit × 25units
Year 1 license$3.3K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across AfterShip Returns's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Essentials$132/yr
Pro$708/yr
Premium$2.9K/yr
EnterpriseCustom
Quick Answer
Last verified:
Medium confidence

AfterShip Returns costs Free to $239 per month as of July 2026, with 5 plans available including a free tier. Plans: Free (free), Essentials at $11/month, Pro at $59/month, and Premium at $239/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

AfterShip Returns offers 5 pricing tiers: Free, Essentials, Pro, Premium, Enterprise. A free plan is available. Paid plans include Essentials at $11/month, Pro at $59/month, Premium at $239/month. The Essentials plan is small ecommerce stores replacing manual returns processes.

Compared to other returns management software, AfterShip Returns is positioned at the mid-market price point.

  • 7 documented hidden costs beyond list price
  • Contracts auto-renew
  • G2 rating: 4.3 out of 5 from 12 reviews (as of Jul 2026)

How much does AfterShip Returns cost?

AfterShip Returns offers 5 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Essentials at $11/month, Pro at $59/month, Premium at $239/month, Enterprise (custom pricing).

AfterShip Returns Pricing Overview

AfterShip Returns has 5 pricing plans, including a free tier. Paid plans range from $0 to $239/month. The Free plan is free and is best for testing the platform or very low volume stores with minimal returns. The Essentials plan costs $11/month, best for small ecommerce stores replacing manual returns processes. The Pro plan costs $59/month, best for growing brands under 400 returns/month needing automation and exchanges. The Premium plan costs $239/month, best for established brands under 400 returns/month cutting costs and preventing fraud. The Enterprise plan requires contacting sales for a custom quote and is designed for global brands with 400+ returns/month needing custom api, pos, and warranty solutions.

AfterShip Returns contracts auto-renew.

There are at least 7 documented hidden costs beyond AfterShip Returns's list price, including implementation, training, and add-on fees.

This pricing was last verified in May 9, 2026 from 2 independent sources.

AfterShip Returns is a returns management platform for ecommerce brands, automating return requests, exchanges, refunds, and shipping label generation across Shopify and other storefronts.

Pricing starts with a Free plan at $0/month for testing or very low volume. The Essentials plan is $11/month, Pro is $59/month for growing brands under 400 returns/month, and Premium is $239/month for established brands cutting costs and preventing fraud. Enterprise pricing is custom-quoted for global brands with 400+ returns/month.

How AfterShip Returns Pricing Compares

Compare AfterShip Returns pricing against top alternatives in Returns Management.

Compare AfterShip Returns vs Alternatives

Before committing to AfterShip Returns, compare pricing with these 3 alternatives in the same category.

All AfterShip Returns alternatives & migration guides

What Companies Actually Pay for AfterShip Returns

Review scores
Trustpilot 2out of 5 (673)
G2 4.3out of 5 (12)
Third-party review aggregates, as of Jul 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
Customer Support IssuesIntegration LimitationsTechnical ProblemsCustomization Limitations

How AfterShip Returns Pricing Compares

Software Starting Price Top Price
AfterShip Returns Free $239/month
Happy Returns Custom Custom
Loop Returns Free $340/month
Narvar $417/year $4083/year
ReturnGO $147/month $297/month

7 AfterShip Returns Hidden Costs Beyond the List Price

Beyond the listed price, AfterShip Returns has at least 7 documented hidden costs that can significantly increase total cost of ownership.

Watch for 7 hidden costs
  • Overage Fees $0.50 to $1.00 per extra return
    medium 1 source
    industry "Exceeding the allotted returns on a plan incurs overage fees, which can range from $0.50 to $1.00 per extra return, depending on the plan."
  • Modular Product Stacking $11/month to $239+/month
    high 1 source
    industry "This modular approach means costs can "stack fast" if a business utilizes multiple AfterShip products."
  • Premium Support Fees 20% to 30% of the total subscription fee per product per month, minimum $400 per month per product
    high 1 source
    industry "Silver and Gold premium support tiers can cost an extra 20% to 30% of the total subscription fee per product per month."
  • Additional Carrier Integration $10,000 per carrier
    critical 1 source
    industry "Additional Carrier Support: For Enterprise plans, adding support for additional carriers beyond the standard offerings can incur a significant cost, reported at $10,000 per carrier for AfterShip Shipping and Returns."
  • Unexpected Billing Model Changes
    high 1 source
    industry "Unexpected Billing Changes: Some users have reported unexpected billing model changes, such as a shift to a per-user billing model, which can lead to unforeseen charges."
  • Custom Integration Costs
    medium 1 source
    industry "users have noted that integrations with non-AfterShip products or third-party warehousing/custom CRMs can be limited."
  • Extensive Training
    low 1 source
    industry "The "Implementation consultant" feature in the Gold support tier suggests that dedicated guidance comes at a premium."
Tip

Ask your AfterShip Returns sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 8 source citations total.

AfterShip Returns Contract Terms

AfterShip Returns contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Based on 1 verified source

AfterShip Returns Price History

Pricing changes CostBench has tracked for AfterShip Returns, verified across 2 snapshots going back to 2026Q1.

  1. AfterShip Returns Pro decrease

    Pro tier decreased from $119 to $59/month

    -50.4%

Price unchanged 0.0% over 0.5 years

AfterShip Returns Pricing FAQ

01 How much does AfterShip Returns cost?

AfterShip Returns offers five plans: Free at $0/month, Essentials at $11/month, Pro at $59/month, and Premium at $239/month. Enterprise pricing is custom-quoted for global brands processing 400+ returns/month. The Free plan is suitable for testing, while paid plans scale based on volume and feature needs.

02 Does AfterShip Returns have a free plan?

Yes, AfterShip Returns offers a free plan for up to 3 returns per month. This includes basic returns portal, return label generation, email notifications, and basic analytics. The free plan is suitable for testing the platform or very low volume stores. Most ecommerce stores will need the paid Essentials plan ($11/month for 20 returns) or higher.

03 What are AfterShip Returns overage charges?

AfterShip Returns charges $0.50 per return above your plan's included limit. Essentials includes 20 returns, Pro includes 100 returns - any additional returns cost $0.50 each. Premium includes unlimited returns with no overage charges. If you process 150 returns on the Pro plan (100 included), you'd pay $119 + (50 × $0.50) = $144 that month. Plan accordingly for seasonal peaks.

04 How does AfterShip Returns compare to Loop Returns on price?

AfterShip Returns is significantly cheaper than Loop Returns for most merchants. AfterShip ranges from free to $239/month vs Loop's $155-375/month (legacy $29 plan discontinued). For 100 returns/month, AfterShip Pro costs $119 vs Loop Essential at $155. However, Loop offers more advanced features like Return Bar network and Offset Free model. AfterShip is better for budget-conscious merchants, Loop for advanced returns optimization.

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