Quick Answer
Last verified:
High confidence

GoTo Resolve uses custom pricing as of July 2026 with 3 plans available. Contact GoTo Resolve directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

GoTo Resolve offers 3 pricing tiers: Remote Access, Endpoint Management, IT Support.

GoTo Resolve uses custom pricing, and hidden costs like implementation and support add to the quoted price as of July 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: unforeseen charges, support access issues, advanced capability add-ons. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Unforeseen Charges

medium implementation

Users have reported billing issues that include unforeseen charges.

industry

One user reported "billing issues by including unforeseen charges"

2

Support Access Issues

high support

A user who paid upfront encountered issues and was prevented from contacting support without further payment.

industry

Another user mentioned paying "several thousand dollars upfront for the year" for GoTo Resolve, yet still encountering issues with a free trial account that could not be deleted, preventing them from contacting support without further payment

3

Advanced Capability Add-ons

medium addon

Certain advanced capabilities like Camera Share, endpoint protection, and data protection are add-ons incurring extra costs beyond the base subscription.

industry

These include Camera Share, endpoint protection, and data protection

4

Mobile Device Management (MDM) Add-on

medium addon

Mobile Device Management (MDM) is an add-on feature starting at $2.75 per device per month.

industry

Mobile Device Management (MDM) is also an add-on, starting at $2.75 per device per month

Frequently Asked Questions

01 What hidden costs should I budget for with GoTo Resolve?

Beyond the license fee, budget for: Mobile Device Management (MDM) Add-on ($2.75 per device per month). Exact totals depend on your deployment size and negotiated terms.

02 Does GoTo Resolve charge for implementation?

GoTo Resolve implementation is not included in the license cost. Users have reported billing issues that include unforeseen charges..

03 How much does GoTo Resolve support cost?

A user who paid upfront encountered issues and was prevented from contacting support without further payment..

04 Are there overage or storage costs with GoTo Resolve?

Overage and storage policies for GoTo Resolve depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with GoTo Resolve?

Add-on pricing for GoTo Resolve varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current GoTo Resolve pricing

Prices and terms change; verify against the live pricing page.

See GoTo Resolve Pricing