All Userpilot Plans & Pricing

Plan Monthly Annual Best For
Starter
Growth
Enterprise
View all features by plan (compare side-by-side)

Starter

Growth

Enterprise

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Cost calculator

What does Userpilot actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$7.5Kper month · $299/unit × 25units
Year 1 license$90K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Userpilot's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$3.6K/yr
GrowthCustom
EnterpriseCustom
Quick Answer
Last verified:
High confidence

Userpilot costs $299 to $299 per mo as of July 2026, with 3 plans available. Plan: Starter at $299/mo. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Userpilot offers 3 pricing tiers: Starter, Growth, Enterprise. Paid plans include Starter at $299/mo.

Compared to other session replay & heatmaps software, Userpilot is positioned at the premium price point.

  • 8 documented hidden costs beyond list price
  • Contracts auto-renew — at least thirty (30) days prior to the expiration of the subscription term for yearly subscriptions; monthly subscriptions can be canceled at any time
  • G2 rating: 4.6 out of 5 from 979 reviews (as of Jul 2026)

How much does Userpilot cost?

Userpilot pricing starts at $299/mo across 3 plans, with enterprise pricing available on request. Plans include Starter at $299/mo, Growth (custom pricing), Enterprise (custom pricing).

Userpilot Pricing Overview

Userpilot has 3 pricing plans ranging from $299 to $299/mo. The Starter plan costs $299/mo. The Growth plan requires contacting sales for a custom quote. The Enterprise plan requires contacting sales for a custom quote.

Userpilot contracts auto-renew.

There are at least 8 documented hidden costs beyond Userpilot's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

Userpilot offers tiered pricing plans to suit different needs. The Starter plan is available at $299 per month. The Growth and Enterprise plans offer custom pricing options.

How Userpilot Pricing Compares

Compare Userpilot pricing against top alternatives in Session Replay & Heatmaps.

Compare Userpilot vs Alternatives

Before committing to Userpilot, compare pricing with these 3 alternatives in the same category.

All Userpilot alternatives & migration guides

What Companies Actually Pay for Userpilot

Review scores
G2 4.6out of 5 (979)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Analytics LimitationsLimited CustomizationEditor Performance and StabilityPricing

How Userpilot Pricing Compares

Software Starting Price Top Price
Userpilot $299/mo $299/mo
Crazy Egg Free $599/month
FullStory Custom Custom
Hotjar Free $49/month
LogRocket $176/month $176/month
Lucky Orange $39/month $1049/month

8 Userpilot Hidden Costs Beyond the List Price

Beyond the listed price, Userpilot has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • Professional Services $2,000 to $10,000+ or 10–30%
    medium 1 source
    industry "Professional Services: Optional migration and lift-off onboarding packages are available, with implementation costs typically ranging from $2,000 to $10,000+ depending on complexity."
  • Mobile Engagement (Userpilot Mobile) $6,000/year
    medium 1 source
    industry "Add-ons: * Mobile Engagement: Userpilot Mobile for in-app messaging on iOS and Android costs a published rate of $6,000/year, available on Growth and Enterprise tiers."
  • Unlimited Session Replays
    high 1 source
    industry "Unlimited Session Replays: While the Starter plan includes 5,000 session replays, unlimited session replays are an add-on for Growth and Enterprise tiers, with pricing requiring a sales conversation."
  • Event Import/Export & Data Warehouse Sync
    high 1 source
    industry "Event Import/Export & Data Warehouse Sync: Bulk import/export of historical events and data warehouse sync are paid extras with no public pricing, disclosed during the sales process for Enterprise teams."
  • Premium Integrations (HubSpot, Salesforce)
    high 1 source
    industry "Premium Integrations: HubSpot and Salesforce connectors are add-ons for Growth and included in Enterprise, but lack published pricing."
  • Premium Support/Customer Success 10–20%
    medium 1 source
    industry "Premium Support/Customer Success: Standard contracts include email and chat support, but Enterprise buyers may require dedicated customer success management, priority support, or custom SLAs, which can add 10–20% to the base subscription cost."
  • Overage Fees (MAU-based)
    high 1 source
    industry "Overage Fees: While not explicitly detailed with dollar figures, pricing is based on Monthly Active Users (MAUs), and scaling beyond initial thresholds (e.g."
  • Learning Curve
    medium 1 source
    industry "Learning Curve: Despite being a no-code tool, some users report that it takes a while to implement and get used to Userpilot's UI, which can be an indirect implementation cost in terms of time and resources."
Tip

Ask your Userpilot sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry Vendr Verified buyer transactions G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 12 source citations total.

Userpilot Contract Terms

Userpilot contracts auto-renew. Changes require at least thirty (30) days prior to the expiration of the subscription term for yearly subscriptions; monthly subscriptions can be canceled at any time. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at least thirty (30) days prior to the expiration of the subscription term for yearly subscriptions; monthly subscriptions can be canceled at any time
Minimum Commitment $299/month (or $3,588/year) for up to 2,000 MAUs for the Starter plan; Growth and Enterprise plans require custom quotes
Based on 1 verified source

How to Negotiate Userpilot Pricing

Userpilot contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Leverage MAU-based Pricing high success

Buyers can use their current and projected MAU volume as a key negotiation point, especially when moving beyond the Starter tier where custom quotes are required.

https://checkthat.ai
Compare Alternatives high success

Buyers often compare Userpilot to competitors like UserGuiding, Pendo, Appcues, WalkMe, Hotjar, and Amplitude, with some reviewers noting it offers comparable or superior functionality at a fraction of competitors' costs.

https://checkthat.ai
Bundle Services medium success

Userpilot may bundle implementation support or premium support into the contract at a reduced rate as part of a larger deal or multi-year commitment.

https://vendr.com

Full negotiation guide →

Userpilot Pricing FAQ

01 What is the cheapest plan?

The cheapest plan is Starter, which costs $299 per month.

02 Do any plans offer annual discounts?

The provided data does not specify annual discounts for any plan.

03 Are there custom pricing options?

Yes, the Growth and Enterprise plans have custom pricing.

Is this pricing incorrect? — we'll verify and update it.