Price checkMonthly
FreeFreeGrowth$49/moProCustom
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All Hotjar Surveys Plans & Pricing

Plan Monthly Annual Best For
Free
Growth
Pro
Enterprise
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Free

Growth

Pro

Enterprise

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What does Hotjar Surveys actually cost you?

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Tier
Billing
Your projected cost$1.2Kper month · $49/unit × 25units
Year 1 license$15K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Hotjar Surveys's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Growth$588/yr
ProCustom
EnterpriseCustom
Quick Answer
Last verified:
High confidence

Hotjar Surveys costs Free to $49 per month as of July 2026, with 4 plans available including a free tier. Plans: Free (free), and Growth at $49/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Hotjar Surveys offers 4 pricing tiers: Free, Growth, Pro, Enterprise. A free plan is available. Paid plans include Growth at $49/month.

Compared to other survey software software, Hotjar Surveys is positioned at the budget-friendly price point.

  • 6 documented hidden costs beyond list price
  • Contracts auto-renew — at least thirty (30) days before the end of the term for annual subscriptions
  • G2 rating: 4.4 out of 5 from 370 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Hotjar Surveys cost?

Hotjar Surveys offers 4 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Growth at $49/month, Pro (custom pricing), Enterprise (custom pricing).

Hotjar Surveys Pricing Overview

Hotjar Surveys has 4 pricing plans, including a free tier. Paid plans range from $0 to $49/month. The Free plan is free. The Growth plan costs $49/month. The Pro plan requires contacting sales for a custom quote. The Enterprise plan requires contacting sales for a custom quote.

Hotjar Surveys contracts auto-renew, with a Annual commitment for favorable pricing minimum commitment.

There are at least 6 documented hidden costs beyond Hotjar Surveys's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 14, 2026 from 1 independent source.

Try Hotjar Surveys Free

Hotjar Surveys offers a Free plan for basic usage. Paid plans include Growth, Pro, and Enterprise tiers. Pricing details are available for the Growth plan.

How Hotjar Surveys Pricing Compares

Compare Hotjar Surveys pricing against top alternatives in Survey Software.

Google Forms $0-$22/month View pricing → Jotform $0-$129/month View pricing → Qualtrics $125-$125/month View pricing →

Compare Hotjar Surveys vs Alternatives

Before committing to Hotjar Surveys, compare pricing with these 3 alternatives in the same category.

VSGoogle Forms
Free

Basic use

Compare pricing
VSJotform
Free

Getting started with forms

Compare pricing
VSQualtrics
From $125/month

Research teams starting with surveys

Compare pricing

All Hotjar Surveys alternatives & migration guides

What Companies Actually Pay for Hotjar Surveys

Review scores
TrustRadius 7.8out of 10 (361)
Trustpilot 1.5out of 5 (58)
G2 4.4out of 5 (370)
Third-party review aggregates, as of Jul 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
Pricing and CostWebsite Performance ImpactCustomer Service and SupportInstallation Challenges

How Hotjar Surveys Pricing Compares

Software Starting Price Top Price
Hotjar Surveys Free $49/month
Google Forms Free $22/month
Jotform Free $129/month
Qualtrics $125/month $125/month
SurveyMonkey Free $99/month
SurveySparrow Free $79/month

Browse all Survey Software pricing →

6 Hotjar Surveys Hidden Costs Beyond the List Price

Beyond the listed price, Hotjar Surveys has at least 6 documented hidden costs that can significantly increase total cost of ownership.

Watch for 6 hidden costs
  • Modular Pricing $588-$1,176 per year
    high 1 source
    industry "For example, teams needing comprehensive analytics may pay $588-$1,176 per year across multiple products, as each requires a separate Growth tier commitment."
  • Session/Response Caps and Forced Upgrades
    critical 1 source
    industry "For instance, a company upgrading mid-billing cycle due to exceeding session limits will be charged immediately on a pro-rata basis for the remaining days, plus the full new rate at renewal."
  • Data Retention Limits
    medium 1 source
    industry "There is no paid option to extend these retention periods, forcing organizations that require longer historical analysis to implement external data export and storage solutions, incurring additional costs."
  • Invoice Payment Penalty $588 per year instead of $470.40 per year
    medium 1 source
    industry "There is no paid option to extend these retention periods, forcing organizations that require longer historical analysis to implement external data export and storage solutions, incurring additional costs."
  • Website Performance Impact
    low 1 source
    industry "Website Performance Impact: Hotjar's tracking code can add approximately 829 milliseconds to a website's page load time, which might indirectly impact user experience and conversion rates."
  • Limited Support Access
    medium 1 source
    industry "Limited Support Access: Lower-tier plans may come with limited customer support, potentially leading to increased internal resource costs as teams spend more time troubleshooting issues themselves."
Tip

Ask your Hotjar Surveys sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 7 source citations total.

Hotjar Surveys Contract Terms

Hotjar Surveys contracts auto-renew. Changes require at least thirty (30) days before the end of the term for annual subscriptions. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at least thirty (30) days before the end of the term for annual subscriptions
Minimum Commitment Annual commitment for favorable pricing
Based on 1 verified source

Hotjar Surveys Pricing FAQ

01 Is there a free plan available?

Yes, Hotjar Surveys has a Free plan.

02 What is the cheapest paid plan?

The Growth plan is the cheapest paid plan at $49 per month.

03 Are there custom pricing plans?

Yes, Pro and Enterprise plans offer custom pricing.

Is this pricing incorrect? — we'll verify and update it.