Captions vs D-ID Pricing | Costbench
Compare / Captions vs D-ID
Shortlist
Team size
25 seats

Captions vs D-ID

AI Video Generators pricing comparison · 2026

Captions pricing ranges from $0–$69.99/month, while D-ID ranges from $0–$108/month. Captions is typically 44% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Captions pricing
Free plan limits → Discount programs →
Visit D-ID pricing
Free plan limits → Discount programs →
Compare
2 products · AI Video Generators
Side-by-side · live
C
Captions
Captions is a mobile-first AI video creation app with auto-captioning, AI avatars, eye-con
verified 11w ago
$600 $7.5K
View pricing →
D-ID
D-ID pricing starts at $4.
verified 5w ago
$600 $7.5K
View pricing →
Verdict · list-price math · year 1
D-ID saves $2.7K vs Captions · 25 seats
Cheapest $4.8K
Spread 36%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Max
$7.5K/yr
year 1 license · $25/seat
Pro
$4.8K/yr
year 1 license · $16/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$600/yr
Vendr · n=175
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 7 sourced facts
5 hidden-cost · 1 contract · 1 review platform
Last verified 2mo ago
Confidence Limited confidence
Sources 19 sourced facts
15 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 1mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Credit Consumption for Generative AI Features
    1 source
  • Re-generation Loop
    $230
    1 source
  • Cost of Unused Credits
    5-10 times
    1 source
  • Quality and Editing Time
    1 source
  • Storage Tiers and API Request Fees
    $120,000 per month
    1 source
5 documented
  • Credits Lost on Failed or Poor-Quality Videos
    10-30% of license costs
    3 sources
  • No Editing After Creation - Must Rebuy Credits
    $10-$50 per revision
    1 source
  • Watermark Removal Requires Developer Skills
    $500-$2,000
    1 source
  • Strict Character and Time Limits Force Multiple Videos
    2-3x expected credit usage
    1 source
  • Extremely Limited Video Minutes Per Month
    $5-$20/month in additional credits
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Captions
D-ID
Auto-renewal
Yes
Yes
Cancellation
30 to 90 days, but can be as long as 180 days or more
—
Commitment
—
✓ Monthly or annual depending on plan selected
Price escalation
—
No published schedule; users report difficulty cancelling before renewal
Can downgrade
—
—
Based on 3 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
3.9out of 5 (213)
Best for
Casual users trying the app
Watch out
Performance Issues and Instability
Trustpilot
1.3out of 5 (22)
Best for
Testing
Watch out
Credits permanently lost on failed video generations with no refund
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Captions pricing
Free plan limits → Discount programs →
Visit D-ID pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
AI Video Generators

Captions

$0–$69.99
/month
5 plans · Free tier
Full pricing breakdown →
VS
AI Video Generators

D-ID

$0–$108
/month
4 plans · Free tier
Full pricing breakdown →

Plan-by-Plan Pricing

Plan Captions D-ID
Free Free /user/month Free /month
Pro $9.99 /user/month $4.70 /month
Max $24.99 /user/month $16 /month
Scale $69.99 /user/month $108 /month
Enterprise Custom —

What Users Say

Captions

Trustpilot
3.9out of 5 (213)
Top complaints
  • Performance Issues and Instability
  • Audio Sync Problems
  • Clunky Cross-Platform Experience

D-ID

Trustpilot
1.3out of 5 (22)
Top complaints
  • Credits permanently lost on failed video generations with no refund
  • Subscription auto-renews with no easy cancellation path
  • Customer support non-responsive or completely inaccessible

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Captions 5 hidden costs

high
Credit Consumption for Generative AI Features
critical
Re-generation Loop $230
medium
Cost of Unused Credits 5-10 times
high
Quality and Editing Time
critical
Storage Tiers and API Request Fees $120,000 per month
See all Captions hidden costs →

D-ID 9 hidden costs

critical
Credits Lost on Failed or Poor-Quality Videos 10-30% of license costs
high
No Editing After Creation - Must Rebuy Credits $10-$50 per revision
medium
Watermark Removal Requires Developer Skills $500-$2,000
medium
Strict Character and Time Limits Force Multiple Videos 2-3x expected credit usage
medium
Extremely Limited Video Minutes Per Month $5-$20/month in additional credits
See all D-ID hidden costs →

Contract Terms

Term Captions D-ID
Auto-renewal Yes Yes
Cancellation 30 to 90 days, but can be as long as 180 days or more —
Minimum commitment — Monthly or annual depending on plan selected
Price escalation — No published schedule; users report difficulty cancelling before renewal

Continue researching

Captions

D-ID

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