Vitally vs Catalyst
Customer Success pricing comparison · 2026
Vitally pricing ranges from $299–$999/user/month, while Catalyst ranges from $800–$3000/user/month. Vitally is typically 60% more affordable, though your actual cost depends on tier and team size.
Vitally
Vitally is a modern, all-in-one customer success platform that combines customer analytics
verified 20d ago
$450
$39K
Catalyst
Catalyst is an intuitive customer success platform that unifies customer data from multipl
verified 27d ago
$450
$39K
Verdict · Vendr median · year 1
Catalyst
saves
$39K
vs
Vitally
· 25 seats
Cheapest
$450
Spread
99%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Hybrid-Touch
$180K/yr
year 1 license · $599/seat
Growth
$450K/yr
year 1 license · $1.5K/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$39K/yr
Vendr · n=42
avg 20% negotiated
↓ Lowest median
Median annual
$450/yr
Vendr · n=263
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
4 sourced facts
2 contract · Vendr median · 1 review platform
Last verified
2w ago
Confidence
High confidence
Sources
1 sourced fact
Vendr median
Last verified
3w ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Vitally and Catalyst both operate in the customer success category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Vitally | Catalyst |
|---|---|---|
| Tech-Touch | $299 /per month | $800 /per month |
| Hybrid-Touch | $599 /per month | $1.5K /per month |
| High-Touch | $999 /per month | $3K /per month |
Market Intelligence
Vitally
- Median annual cost
- $38,987
- Average negotiated discount
- 20%
- Based on
- 42 deals
Catalyst
- Median annual cost
- $450
- Based on
- 263 deals