Crazy Egg vs Hotjar
Session Replay & Heatmaps pricing comparison · 2026
Crazy Egg pricing ranges from $0–$599/month, while Hotjar ranges from $0–$49/month. Hotjar is typically 61% more affordable, though your actual cost depends on tier and team size.
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
Crazy Egg and Hotjar are the two most popular heatmap and session replay tools, but they take different approaches to pricing and feature bundling. Crazy Egg offers A/B testing and traffic analysis alongside heatmaps, while Hotjar bundles surveys and user feedback tools into its platform.
Plan-by-Plan Pricing
| Plan | Crazy Egg | Hotjar |
|---|---|---|
| Free | Free /month | Free /month |
| Starter | $29 /month | $49 /month |
| Plus | $99 /month | Custom |
| Pro | $249 /month | Custom |
| Enterprise | $599 /month | — |
Market Intelligence
Crazy Egg
- Median annual cost
- $1,000
- Based on
- 454 deals
Hotjar
- Median annual cost
- $348
- Based on
- 49 deals
Continue researching
Our Verdict
Choose Crazy Egg if you want built-in A/B testing and conversion optimization tools alongside heatmaps, and you prefer straightforward paid plans without per-session pricing surprises. Best for marketing teams focused on CRO.
Choose Hotjar if you want unlimited heatmaps on every plan, integrated user feedback tools like surveys and interviews, and a generous free tier for getting started. Best for product teams and UX researchers.
Frequently Asked Questions
01 Is Crazy Egg cheaper than Hotjar?
It depends on usage. Crazy Egg's paid plans start at $29/month vs Hotjar's $49/month, but Hotjar offers unlimited heatmaps on all plans including free. Crazy Egg caps heatmap reports at 5-100 depending on plan, which may require a higher tier for active sites.
02 Which has a better free plan: Crazy Egg or Hotjar?
Hotjar's free plan is more generous for heatmaps with unlimited heatmaps included. Crazy Egg's free plan includes web analytics and instant heatmaps but with limited snapshots. Both free tiers have session recording limits.
03 Can Crazy Egg replace Hotjar?
For heatmaps and session replay, yes. Crazy Egg also adds A/B testing that Hotjar lacks. However, Hotjar includes user surveys, feedback widgets, and interview scheduling that Crazy Egg does not offer. Choose based on whether you need CRO testing or user research tools.
04 Which is better for e-commerce: Crazy Egg or Hotjar?
Both work well for e-commerce. Hotjar's unlimited heatmaps make it easier to track many product pages without worrying about caps. Crazy Egg's built-in A/B testing helps optimize checkout flows. For budget-conscious stores, Hotjar's free tier offers more out of the box.
05 What are the hidden costs of Crazy Egg vs Hotjar?
Crazy Egg defaults to annual billing during signup, and users report being charged for a full year unexpectedly. It also caps heatmap reports per plan. Hotjar charges per session on higher tiers, and survey responses are limited on the free plan. Both tools have session recording storage limits.
06 How much does a mid-size website spend on Crazy Egg vs Hotjar?
For a site with 50,000 monthly sessions: Crazy Egg Plus at $99/month covers 150 heatmap reports and 1,000 recordings. Hotjar Observe Scale at a comparable level costs around $171/month. Crazy Egg is typically cheaper for pure heatmap needs, while Hotjar bundles more user feedback features.