Crazy Egg vs FullStory Pricing (2026)
Compare / Crazy Egg vs FullStory
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Team size
25 seats

Crazy Egg vs FullStory

Session Replay & Heatmaps pricing comparison · 2026

Crazy Egg pricing ranges from $0–$599/month, while FullStory ranges from $0–$0/month. FullStory is typically 100% more affordable, though your actual cost depends on tier and team size.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Crazy pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Visit FullStory pricing
Free plan limits → Discount programs →
Compare
2 products · Session Replay & Heatmaps
Side-by-side · live
Crazy Egg
Crazy Egg pricing includes a free forever plan for web analytics, instant heatmaps, and su
verified 27d ago
$1.0K $28K
View pricing →
FullStory
FullStory pricing starts with a Free plan offering 1,000 sessions per month.
verified 26d ago
$1.0K $28K
View pricing →
Verdict · Vendr median · year 1
Crazy saves $27K vs FullStory · 25 seats
Cheapest $1.0K
Spread 96%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Plus
$30K/yr
year 1 license · $99/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$1.0K/yr
Vendr · n=454
Median annual
$28K/yr
Vendr · n=411 avg 19% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 11 sourced facts
7 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence High confidence
Sources 15 sourced facts
8 hidden-cost · 5 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Default Annual Billing Trap
    $348-$7,188
    2 sources
  • No Refund on Annual Subscriptions
    100% of annual cost
    2 sources
  • Heatmap Report Caps
    10-30% of license costs
    2 sources
  • Session Recording Limitations
    5-15% of license costs
    1 source
5 documented
  • Session overage charges
    20-40% of license costs
    2 sources
  • Implementation and onboarding fees
    $5,000-$25,000
    1 source
  • Annual price escalation (7% uplift)
    7% annual increase
    3 sources
  • Replay retention premium vs analytics retention
    15-30% of base license
    1 source
  • Annual allocation premium
    10-20%
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Crazy
FullStory
Auto-renewal
Yes
Yes
Cancellation
Must cancel before 30-day trial ends to avoid charge
90 days before renewal
Commitment
Annual billing required at trial end
1 year
Price escalation
—
7% annual uplift standard (negotiable). Can be waived or capped at 3-5% with pushback. Standard contract includes automatic year-over-year increases unless explicitly negotiated out.
Can downgrade
No
✓ Yes
Based on 7 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1/5 (5)
Watch out
Automatic annual billing after trial without clear consent
TrustRadius
9.3/5 (156)
Best for
Individuals and small teams
Watch out
Pricing is too high and not transparent
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Crazy pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Visit FullStory pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Session Replay & Heatmaps

Crazy Egg

$0–$599
/month
5 plans · Free tier
Full pricing breakdown →
VS
Session Replay & Heatmaps

FullStory

$0–$0
/month
4 plans · Free tier
Full pricing breakdown →

Crazy Egg and FullStory both operate in the session replay & heatmaps category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Crazy Egg FullStory
Free Free /month Free /month
Starter $29 /month Custom
Plus $99 /month Custom
Pro $249 /month Custom
Enterprise $599 /month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Crazy Egg

3 scenarios
$348/year
Solo Marketer (Starter Plan)
$1,188/year
Growing Team (Plus Plan)
$2,988/year
Mid-Size Business (Pro Plan)

FullStory

3 scenarios
$15,000
Seed-stage startup (10-person team, moderate traffic)
$20,000 Year 1 (negotiated 20-30% off list with budget constraints + multi-year commitment)
$27,500 Year 1 (median market rate per Vendr data for 411 purchases)
Mid-market SaaS (50-100 employees, growing traffic)
$80,000
Enterprise deployment (500+ employees, high-volume)
$120,000 Year 1 ($70,000-$100,000 license + $10,000-$20,000 implementation)

Market Intelligence

Crazy Egg

Median annual cost
$1,000
Based on
454 deals

FullStory

Median annual cost
$27,500
Average negotiated discount
19%
Based on
411 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Crazy Egg 4 hidden costs

critical
Default Annual Billing Trap $348-$7,188
high
No Refund on Annual Subscriptions 100% of annual cost
medium
Heatmap Report Caps 10-30% of license costs
medium
Session Recording Limitations 5-15% of license costs
See all Crazy Egg hidden costs →

FullStory 5 hidden costs

high
Session overage charges 20-40% of license costs
medium
Implementation and onboarding fees $5,000-$25,000
high
Annual price escalation (7% uplift) 7% annual increase
medium
Replay retention premium vs analytics retention 15-30% of base license
low
Annual allocation premium 10-20%
See all FullStory hidden costs →

Contract Terms

Term Crazy Egg FullStory
Auto-renewal Yes Yes
Cancellation Must cancel before 30-day trial ends to avoid charge 90 days before renewal
Minimum commitment Annual billing required at trial end 1 year
Price escalation — 7% annual uplift standard (negotiable). Can be waived or capped at 3-5% with pushback. Standard contract includes automatic year-over-year increases unless explicitly negotiated out.
Can downgrade No Yes

Continue researching

Crazy Egg

FullStory

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