Hotjar vs FullStory Pricing (2026)
Compare / Hotjar vs FullStory
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Team size
25 seats

Hotjar vs FullStory

Session Replay & Heatmaps pricing comparison · 2026

Hotjar pricing ranges from $0–$49/month, while FullStory ranges from $0–$0/month. FullStory is typically 100% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
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2 products · Session Replay & Heatmaps
Side-by-side · live
Hotjar
Hotjar pricing starts at $0 for the Free plan, which includes basic session recording and
verified 27d ago
$348 $28K
View pricing →
FullStory
FullStory pricing starts with a Free plan offering 1,000 sessions per month.
verified 26d ago
$348 $28K
View pricing →
Verdict · Vendr median · year 1
Hotjar saves $27K vs FullStory · 25 seats
Cheapest $348
Spread 99%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Growth
$15K/yr
year 1 license · $49/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$348/yr
Vendr · n=49
Median annual
$28K/yr
Vendr · n=411 avg 19% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 2 sourced facts
Vendr median · 1 review platform
Last verified 3w ago
Confidence Medium confidence
Sources 15 sourced facts
8 hidden-cost · 5 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
5 documented
  • Session overage charges
    20-40% of license costs
    2 sources
  • Implementation and onboarding fees
    $5,000-$25,000
    1 source
  • Annual price escalation (7% uplift)
    7% annual increase
    3 sources
  • Replay retention premium vs analytics retention
    15-30% of base license
    1 source
  • Annual allocation premium
    10-20%
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.1/5 (357)
Best for
Getting started
Watch out
Limited plan tiers restrict the number of recordings available
TrustRadius
9.3/5 (156)
Best for
Individuals and small teams
Watch out
Pricing is too high and not transparent
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Session Replay & Heatmaps

Hotjar

$0–$49
/month
4 plans · Free tier
Full pricing breakdown →
VS
Session Replay & Heatmaps

FullStory

$0–$0
/month
4 plans · Free tier
Full pricing breakdown →

Hotjar and FullStory both operate in the session replay & heatmaps category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Hotjar FullStory
Free Free /month Free /month
Growth $49 /month Custom
Pro Custom Custom
Enterprise Custom Custom

Market Intelligence

Hotjar

Median annual cost
$348
Based on
49 deals

FullStory

Median annual cost
$27,500
Average negotiated discount
19%
Based on
411 deals

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