ServiceTitan vs FieldEdge Pricing (2026)
Compare / ServiceTitan vs FieldEdge
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Team size
25 seats

ServiceTitan vs FieldEdge

Field Service Management pricing comparison · 2026

ServiceTitan pricing ranges from $250–$498/user/month, while FieldEdge uses custom pricing.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit ServiceTitan pricing
Free plan limits → Discount programs →
Visit FieldEdge pricing
Free plan limits → Discount programs →
Compare
2 products · Field Service Management
Side-by-side · live
ServiceTitan
ServiceTitan pricing is custom-quoted and not publicly listed.
verified 10d ago
View pricing →
FieldEdge
FieldEdge pricing is custom-quoted across all three tiers: Select, Premier, and Elite.
verified 6d ago
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Essentials
$119K/yr
year 1 license · $398/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$1.5K/yr
Vendr · n=19
No Vendr data
—
Not in Vendr's deal flow
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 21 sourced facts
16 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 1w ago
Confidence Limited confidence
Sources 9 sourced facts
7 hidden-cost · 1 contract · 1 review platform
Last verified 6d ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Setup complexity requires dedicated staff
    10-15% of license costs
    1 source
  • Overhead drain on profitability
    15-25% of license costs
    2 sources
  • Opaque pricing requires sales consultation
    5-10% of license costs
    2 sources
  • Third-Party Phone/VoIP Integration Required
    $80-$100/month
    1 source
  • Brutal Early Termination / Cancellation Fees
    $22,000-$29,000
    2 sources
5 documented
  • DocuSign Signature Charges
    5-10% of license costs
    1 source
  • Phone Number Porting and Marketing Number Retention Issues
    10-15% of license costs
    1 source
  • GPS Tracking Failures on Tablets
    5-10% of license costs
    1 source
  • Billing for Unused Services
    $500-$3,000
    1 source
  • Poor Customer Support Response Times
    10-20% of license costs
    3 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

ServiceTitan
FieldEdge
Auto-renewal
Yes
Yes
Cancellation
—
—
Commitment
2 years
1 year
Price escalation
No published schedule, but users report premium pricing with no flexibility; per-technician pricing means costs grow with team size.
—
Can downgrade
No
No
Based on 4 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
2.5out of 5 (24)
Best for
Small service contractors
Watch out
Extremely high and opaque cancellation fees ($22,000–$29,000)
Trustpilot
1.89out of 5 (9)
Best for
Essential field service management needs
Watch out
Poor customer service and unresponsive support representatives
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit ServiceTitan pricing
Free plan limits → Discount programs →
Visit FieldEdge pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Field Service Management

ServiceTitan

$250–$498
/user/month
3 plans
Full pricing breakdown →
VS
Field Service Management

FieldEdge

Custom pricing
/user/month
3 plans
Full pricing breakdown →

ServiceTitan and FieldEdge both operate in the field service management category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan ServiceTitan FieldEdge
Starter $250 /per user/month Custom
Essentials $398 /per user/month Custom
The Works $498 /per user/month Custom

What Users Say

ServiceTitan

Trustpilot
2.5out of 5 (24)
Top complaints
  • Extremely high and opaque cancellation fees ($22,000–$29,000)
  • Poor and slow customer support, often offshore
  • Platform too complex and demanding for small businesses

FieldEdge

Trustpilot
1.89out of 5 (9)
Top complaints
  • Poor customer service and unresponsive support representatives
  • Technical issues including GPS failures, missing downloads, wrong invoices, and data not saving
  • Automatic contract renewals without clear notification

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

ServiceTitan 10 hidden costs

medium
Setup complexity requires dedicated staff 10-15% of license costs
high
Overhead drain on profitability 15-25% of license costs
medium
Opaque pricing requires sales consultation 5-10% of license costs
high
Third-Party Phone/VoIP Integration Required $80-$100/month
critical
Brutal Early Termination / Cancellation Fees $22,000-$29,000
See all ServiceTitan hidden costs →

FieldEdge 5 hidden costs

medium
DocuSign Signature Charges 5-10% of license costs
high
Phone Number Porting and Marketing Number Retention Issues 10-15% of license costs
high
GPS Tracking Failures on Tablets 5-10% of license costs
high
Billing for Unused Services $500-$3,000
critical
Poor Customer Support Response Times 10-20% of license costs
See all FieldEdge hidden costs →

Contract Terms

Term ServiceTitan FieldEdge
Auto-renewal Yes Yes
Cancellation — —
Minimum commitment 2 years 1 year
Price escalation No published schedule, but users report premium pricing with no flexibility; per-technician pricing means costs grow with team size. —
Can downgrade No No

Continue researching

ServiceTitan

FieldEdge

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