Price checkPer seat
Starter$250/user/moEssentials$398/user/moThe Works$498/user/mo
See all 3 plans

All ServiceTitan Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Starter

  • Dispatching
  • Mobile app
  • Invoicing
  • Customer management
  • Basic reporting

Essentials

  • All Starter features
  • Advanced scheduling
  • Equipment tracking
  • Pricebook

The Works

  • All Essentials features
  • Advanced reporting
  • Inventory management
  • Marketing tools
  • Payment processing
  • QuickBooks integration
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Compare ServiceTitan with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does ServiceTitan actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$6.3Kper month · $250/seat × 25seats
Year 1 license$75K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across ServiceTitan's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$3.0K/yr
Essentials$4.8K/yr
The Works$6.0K/yr
Real-world benchmark

Buyers actually pay a median of $1.5K/yr for ServiceTitan contracts (Vendr deal flow, n=19). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Estimate

ServiceTitan costs $250 to $498 per user/month as of July 2026, with 3 plans available. Plans: Starter at $250/user/month, Essentials at $398/user/month, and The Works at $498/user/month. The median contract is $1,500/year based on 19 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

ServiceTitan offers 3 pricing tiers: Starter, Essentials, The Works. Paid plans include Starter at $250/per user/month, Essentials at $398/per user/month, The Works at $498/per user/month. The Essentials plan is growing service businesses.

Compared to other field service management software, ServiceTitan is positioned at the premium price point.

  • Median contract: $1,500/yr from 19 purchases Precise
  • 10 documented hidden costs beyond list price
  • Contracts auto-renew
Last verified:

How much does ServiceTitan cost?

ServiceTitan pricing ranges from $250 to $498/user/month across 3 plans. Plans include Starter at $250/user/month, Essentials at $398/user/month, The Works at $498/user/month.

ServiceTitan Pricing Overview

ServiceTitan has 3 pricing plans ranging from $250 to $498/user/month. The Starter plan costs $250/user/month, best for small service contractors. The Essentials plan costs $398/user/month, best for growing service businesses. The The Works plan costs $498/user/month, best for established service contractors.

ServiceTitan contracts auto-renew, with a 2 years minimum commitment.

The median ServiceTitan customer pays $1,500/year based on 19 verified purchases.

There are at least 10 documented hidden costs beyond ServiceTitan's list price, including implementation, training, and add-on fees.

This pricing was last verified in July 11, 2026.

Try ServiceTitan Free

ServiceTitan pricing is custom-quoted and not publicly listed. According to user reports, the platform typically charges around $300 per technician per month, meaning a 5-person service company could expect to pay approximately $1,500/month. ServiceTitan is known as a comprehensive but expensive solution for field service businesses, requiring a sales consultation to obtain pricing.

How ServiceTitan Pricing Compares

Compare ServiceTitan pricing against top alternatives in Field Service Management.

FieldEdge Custom pricing Compare → Housecall Pro $59-$299/user/mo Compare → Jobber $39-$599/user/mo Compare →

Compare ServiceTitan vs Alternatives

Before committing to ServiceTitan, compare pricing with these 3 alternatives in the same category.

VSFieldEdge
Custom

Essential field service management needs

Full comparison
VSHousecall Pro
From $59/user/mo

Solo operators getting started

Full comparison
VSJobber
From $39/user/mo

Solopreneurs getting started

Full comparison

All ServiceTitan alternatives & migration guides

What Companies Actually Pay for ServiceTitan

The median ServiceTitan buyer pays $1,500/year based on 19 verified purchase transactions.

What companies actually pay $1,500/yr Median across 19 community cost mentions Precise
Review scores
Trustpilot 2.5out of 5 (24)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Extremely high and opaque cancellation fees ($22,000–$29,000)Poor and slow customer support, often offshorePlatform too complex and demanding for small businessesBilling inaccuracies requiring manual correction
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 19 distinct user reports. Indicative only — not contract-grade data.

ServiceTitan Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Small Business (2 Techs) — Starter Plan $250 Year 1 total
$3,960-$4,200/year
Total $250

A 2-technician home service operation on the Starter plan, including required third-party VoIP for 2 employees.

Growing Operation — The Works Plan $498 Year 1 total
~$5,976/year
Total $498

A mid-size service company on The Works plan at $498/month, plus VoIP and dedicated office staff.

Trustpilot reviews (VoIP cost); Current tier data (base plan)

How ServiceTitan Pricing Compares

Software Starting Price Top Price
ServiceTitan $250/user/month $498/user/month
Aquant Custom Custom
FieldEdge Custom Custom
Housecall Pro $59/user/month $299/user/month
Jobber $49/user/month $599/user/month
Salesforce Field Service $55/user/month $650/user/month

Detailed pricing comparisons:

Browse all Field Service Management pricing →

10 ServiceTitan Hidden Costs Beyond the List Price

Beyond the listed price, ServiceTitan has at least 10 documented hidden costs that can significantly increase total cost of ownership.

Watch for 10 hidden costs
  • Setup complexity requires dedicated staff 10-15% of license costs
    medium 1 source
    Reddit "ServiceTitan isn't really needed imho unless you have someone full time in the office. That is when you can really make it worthwhile."
  • Overhead drain on profitability 15-25% of license costs
    high 2 sources
    Reddit "your overhead might be out of control (i.e. all your profits are going to ServiceTitan), and you need to settle with a 5% profit margin with the goal of reducing your fixed costs."
    Reddit "I completely understand your frustration with ServiceTitan's high costs and customer service issues."
  • Opaque pricing requires sales consultation 5-10% of license costs
    medium 2 sources
    Reddit "If they don't have pricing on their website I don't bother with them. So places like servicetitan, simpro, and fieldedge might be OK but I'll never know."
    Reddit "their website requires you to request pricing after a consultation which is what I'd expect for buying a used Maybach, not an app for running small service outfits."
  • Third-Party Phone/VoIP Integration Required $80-$100/month
    high 1 source
    Trustpilot "They also advertise an 'all-in-one system,' yet the phone functionality requires a separate third-party service to work at all. I didn't learn this until onboarding, and I was told it would cost $15–20 per month."
  • Brutal Early Termination / Cancellation Fees $22,000-$29,000
    critical 2 sources
    Trustpilot "To exit the contract we were quoted approximately $22,000. We cannot pay that. They know we cannot pay that. That is not a coincidence — it is how this works."
    Trustpilot "I attempted to cancel within the first 90 days, and instead of working toward a resolution, I was told I would be charged a $29,000 cancellation fee. That was shocking and completely unreasonable given the circumstances."
  • Dedicated Office Staff Required 15-30% of license costs
    high 2 sources
    Trustpilot "The platform requires constant monitoring—dispatching, time tracking, document creation, and more all demand dedicated office staff. For a small business, that simply isn't feasible."
    Reddit "ServiceTitan isn't really needed imho unless you have someone full time in the office. That is when you can really make it worthwhile."
  • Lengthy and Costly Onboarding / Implementation 10-20% of annual license costs
    high 2 sources
    Trustpilot "Not worth the time or the money. You will spend 2x or more time than they say to implement the program. we were at 2x the time with no end in sight. Our crews couldn't access things and we were no where near a go live date 9 weeks in."
    Trustpilot "dont get caught up in the 3 free months to integrate.. it takes waaay longer.."
  • Per-Technician Billing Doesn't Auto-Adjust 5-15% of license costs
    medium 1 source
    Trustpilot "They charge you per tech or depending on your contract I guess. Remove a tech and they do not automatically adjust your next payment. Make you go thru all kinds of hoops to get anything done."
  • Billing Inaccuracies Requiring Manual Review 5-10% of license costs
    medium 1 source
    Trustpilot "billing accuracy has been a recurring concern. We've had to spend additional time reviewing statements and requesting corrections, which shouldn't be necessary at this level."
  • Access to Bank Accounts, Merchant Services, and Financing Required 5-10% of license costs
    medium 2 sources
    Trustpilot "they want access to everything! Bank accounts, merchant services, financing programs, you name it"
    Trustpilot "They want access to the banks, merchant services and financing. Waaay to much in your business."
Tip

Ask your ServiceTitan sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Reddit User discussions Trustpilot Consumer reviews Hacker News Tech community
Key claims include inline source attribution. Data verified against multiple independent sources. 27 source citations total.

ServiceTitan Contract Terms

ServiceTitan contracts auto-renew and cannot be downgraded mid-term. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment 2 years
Mid-Term Downgrade Not allowed
Price Escalation No published schedule, but users report premium pricing with no flexibility; per-technician pricing means costs grow with team size.
Note

Multiple users report being unable to exit contracts and facing collections threats even when the software was never fully used.

Based on 3 verified sources

How to Negotiate ServiceTitan Pricing

ServiceTitan contracts are negotiable. These 7 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 7 tactics
Get cancellation terms in writing before signing high success

Multiple users report being verbally assured they could exit contracts early, only to be held to the full contract value ($22,000+) at cancellation. Require any cancellation commitments to be written into the contract itself before signing.

Trustpilot reviews
Demand a product demo before signing high success

Users report signing contracts without seeing a demo. Insist on a full working demo of the exact features you need — especially mobile app, dispatching, and phone integrations — before committing.

Trustpilot reviews
Clarify total cost including VoIP and add-ons high success

The advertised platform cost does not include required third-party phone/VoIP integration. Ask for all-in cost including VoIP, merchant processing, and any required add-ons before comparing to competitors.

Trustpilot reviews
Leverage competitor pricing transparency medium success

When negotiating with ServiceTitan, reference competitors like Jobber, Housecall Pro, or Service Fusion that publish pricing openly. Use their transparent pricing as leverage to negotiate better terms or push for clearer cost breakdowns upfront.

Reddit discussions comparing ServiceTitan to competitors
Negotiate per-tech pricing for smaller teams medium success

ServiceTitan reportedly charges per technician (various sources mention $125-$300 per tech per month). For smaller operations, negotiate volume discounts or scaled pricing that reflects your actual team size rather than enterprise-level rates.

Reddit user reports of per-technician pricing model
Negotiate shorter initial contract term medium success

The standard contract appears to be 2 years with a very high early termination fee. Push for a shorter initial term (6–12 months) to validate the platform before committing to a multi-year agreement.

Trustpilot reviews
Compare against Service Fusion and Jobber before negotiating medium success

Users who switched to Service Fusion or Jobber report growing businesses at a fraction of the cost. Use competitive quotes from these alternatives as leverage when negotiating ServiceTitan pricing.

Trustpilot reviews, Reddit
High success Medium Low / difficult

Full negotiation guide →

ServiceTitan Pricing FAQ

01 How much does ServiceTitan cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does ServiceTitan have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of ServiceTitan?

Key features include the items listed in the pricing tiers above.

04 Is ServiceTitan worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Is ServiceTitan's pricing transparent?

No. ServiceTitan requires you to request pricing after a consultation, which multiple Reddit users have criticized. One user compared this approach to 'what I'd expect for buying a used Maybach, not an app for running small service outfits.' The lack of upfront pricing is a common complaint when comparing ServiceTitan to competitors.

06 What are some cheaper alternatives to ServiceTitan?

Popular alternatives mentioned by users include Jobber (starting at $50/month), Housecall Pro, Field Promax, ServiceFusion, and Workiz. These platforms typically offer more transparent pricing and are considered more budget-friendly for small to medium-sized service businesses, though they may have fewer features than ServiceTitan.

07 Does ServiceTitan show pricing on their website?

No, ServiceTitan requires potential customers to request pricing through a sales consultation rather than publishing rates publicly. Multiple users report this lack of transparency as a frustration when comparing field service software options.

08 Is ServiceTitan worth it for a small service business?

According to user experiences, ServiceTitan may not be worth the investment unless you have a full-time office person to manage it. The setup is complex and the costs can consume a significant portion of profits for smaller operations. Several users recommend starting with more affordable alternatives like Jobber or Housecall Pro until you reach a size where ServiceTitan's advanced features justify the expense.

09 What happens when ServiceTitan goes down?

When ServiceTitan experiences outages, businesses that rely heavily on the platform can face significant disruption. One Reddit user reported their company being "all but" shut down during a ServiceTitan outage, highlighting the risk of depending on a single cloud-based platform without backup procedures.

10 Does ServiceTitan include phone/calling functionality?

No — ServiceTitan advertises itself as an all-in-one platform, but phone functionality requires a separate third-party VoIP service. One reviewer was quoted $15–20/month during sales but was actually charged $80–100/month for just 2 employees once on the platform.

11 What are the ServiceTitan pricing plans?

ServiceTitan offers three plans: Starter at $250/month, Essentials at $398/month, and The Works at $498/month. Note that per-technician fees and required add-ons (such as VoIP) add to these base costs.

12 How long does ServiceTitan onboarding take?

Users consistently report onboarding taking significantly longer than promised. One reviewer reported being 9 weeks in with no go-live date in sight. Others report spending 2x the estimated time. ServiceTitan often offers 3 free months to integrate, but users warn this is rarely sufficient.

Is this pricing incorrect? — we'll verify and update it.