Salesforce Field Service vs ServiceTitan Pricing (2026)
Compare / Salesforce Field Service vs ServiceTitan
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Team size
25 seats

Salesforce Field Service vs ServiceTitan

Field Service Management pricing comparison · 2026

Salesforce Field Service pricing ranges from $55–$650/user/month, while ServiceTitan ranges from $250–$498/user/month. Salesforce Field Service is typically 53% more affordable, though your actual cost depends on tier and team size.

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2 products · Field Service Management
Side-by-side · live
Salesforce Field Service
Salesforce Field Service pricing starts at $55/month per user for the Contractor plan.
verified 10d ago
$499 $1.5K
View pricing →
ServiceTitan
ServiceTitan pricing is custom-quoted and not publicly listed.
verified 10d ago
$499 $1.5K
View pricing →
Verdict · Vendr median · year 1
Salesforce saves $1.0K vs ServiceTitan · 25 seats
Cheapest $499
Spread 67%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Contractor Plus
$24K/yr
year 1 license · $80/seat
Essentials
$119K/yr
year 1 license · $398/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$499/yr
Vendr · n=39
Median annual
$1.5K/yr
Vendr · n=19
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 11 sourced facts
8 hidden-cost · Vendr median · 2 review platforms
Last verified 1w ago
Confidence Medium confidence
Sources 21 sourced facts
16 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 1w ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Implementation and Setup Complexity
    15-25% of license costs
    3 sources
  • Training and Learning Curve
    5-10% of license costs
    2 sources
  • Mobile Platform Limitations
    3-5%
    2 sources
  • Third-Party Integration Issues
    $5,000-$15,000
    1 source
5 documented
  • Setup complexity requires dedicated staff
    10-15% of license costs
    1 source
  • Overhead drain on profitability
    15-25% of license costs
    2 sources
  • Opaque pricing requires sales consultation
    5-10% of license costs
    2 sources
  • Third-Party Phone/VoIP Integration Required
    $80-$100/month
    1 source
  • Brutal Early Termination / Cancellation Fees
    $22,000-$29,000
    2 sources
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9out of 5 (6)
Trustpilot
1.5out of 5 (25)
Best for
Managing extended workforce
Watch out
Terrible customer service and support from Salesforce
Trustpilot
2.5out of 5 (24)
Best for
Small service contractors
Watch out
Extremely high and opaque cancellation fees ($22,000–$29,000)
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Salesforce pricing
Discount programs →
Visit ServiceTitan pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Field Service Management

Salesforce Field Service

$55–$650
/user/month
6 plans
Full pricing breakdown →
VS
Field Service Management

ServiceTitan

$250–$498
/user/month
3 plans
Full pricing breakdown →

Salesforce Field Service and ServiceTitan both operate in the field service management category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Salesforce Field Service ServiceTitan
Contractor $55 /user/month $250 /per user/month
Contractor Plus $80 /user/month $398 /per user/month
Dispatcher $175 /user/month $498 /per user/month
Technician $175 /user/month —
Field Service Plus $230 /user/month —
Agentforce 1 Field Service Edition $650 /user/month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Salesforce Field Service

2 scenarios
$84,000
Mid-Size Field Service Team (40-60 Technicians)
$126,000 per year (40-60 technicians at $175/month each)
$132,000
Large Construction Deployment (200+ Crews)
+ per year minimum (200 users at Contractor level $55/month)

ServiceTitan

2 scenarios
$250/month
Small Business (2 Techs) — Starter Plan
base + ~$80-100/month VoIP = ~$330-350/month ($3,960-$4,200/year)
$498/month
Growing Operation — The Works Plan
base (~$5,976/year), plus VoIP and staffing overhead

Market Intelligence

Salesforce Field Service

Median annual cost
$499
Based on
39 deals

ServiceTitan

Median annual cost
$1,500
Based on
19 deals

What Users Say

Salesforce Field Service

Trustpilot
1.5out of 5 (25)
TrustRadius
9out of 10 (6)
Top complaints
  • Terrible customer service and support from Salesforce
  • Complicated setup and steep learning curve
  • High costs and billing issues

ServiceTitan

Trustpilot
2.5out of 5 (24)
Top complaints
  • Extremely high and opaque cancellation fees ($22,000–$29,000)
  • Poor and slow customer support, often offshore
  • Platform too complex and demanding for small businesses

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Salesforce Field Service 4 hidden costs

high
Implementation and Setup Complexity 15-25% of license costs
medium
Training and Learning Curve 5-10% of license costs
low
Mobile Platform Limitations 3-5%
medium
Third-Party Integration Issues $5,000-$15,000
See all Salesforce Field Service hidden costs →

ServiceTitan 10 hidden costs

medium
Setup complexity requires dedicated staff 10-15% of license costs
high
Overhead drain on profitability 15-25% of license costs
medium
Opaque pricing requires sales consultation 5-10% of license costs
high
Third-Party Phone/VoIP Integration Required $80-$100/month
critical
Brutal Early Termination / Cancellation Fees $22,000-$29,000
See all ServiceTitan hidden costs →

Continue researching

Salesforce Field Service

ServiceTitan

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