Kissmetrics vs Pendo
Product Analytics pricing comparison · 2026
Kissmetrics pricing ranges from $99–$99/month, while Pendo ranges from $0–$133000/per year (varies by MAU). Kissmetrics is typically 100% more affordable, though your actual cost depends on tier and team size.
Kissmetrics
Kissmetrics pricing starts at $99/month for the Self-Serve plan.
verified 19d ago
$850
$49K
Pendo
Pendo pricing includes a Free tier for basic product analytics and four custom-priced plan
verified 10w ago
$850
$49K
Verdict · Vendr median · year 1
Kissmetrics
saves
$48K
vs
Pendo
· 25 seats
Cheapest
$850
Spread
98%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Self-Serve
$30K/yr
year 1 license · $99/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$850/yr
Vendr · n=33
Median annual
$49K/yr
Vendr · n=523
avg 12% negotiated
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
7 sourced facts
3 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified
2w ago
Confidence
Medium confidence
Sources
19 sourced facts
13 hidden-cost · 4 contract · Vendr median · 1 review platform
Last verified
2mo ago
Confidence
Limited confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Kissmetrics
Pendo
Auto-renewal
Yes
Yes
Cancellation
30 days' notice
Director approval required to disable auto-renewal
Commitment
"Guaranteed 2 months, any volume" for the Self-Serve plan; annual terms are available via a "Custom Plan."
1 year
Price escalation
Kissmetrics reserves the right to change fees with 30 days' notice, effective for the subsequent billing cycle, and previous discounts may not apply to renewals, which can lead to significant cost increases.
5-20% annual uplift standard at renewal, with 5% being most common and 20% when recouping previous discounts. Multi-year agreements can help waive or defer uplifts.
Can downgrade
—
No
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Kissmetrics and Pendo both operate in the product analytics category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Kissmetrics | Pendo |
|---|---|---|
| Self-Serve | $99 /month | Free /per month |
| Accelerator | Custom | Free /per month |
| Custom Plan | Custom | Free /per month |
| Pulse | — | Free /per month |
| Ultimate | — | Free /per month |
Market Intelligence
Kissmetrics
- Median annual cost
- $850
- Based on
- 33 deals
Pendo
- Median annual cost
- $48,500
- Average negotiated discount
- 12%
- Based on
- 523 deals
Contract Terms
| Term | Kissmetrics | Pendo |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | 30 days' notice | Director approval required to disable auto-renewal |
| Minimum commitment | "Guaranteed 2 months, any volume" for the Self-Serve plan; annual terms are available via a "Custom Plan." | 1 year |
| Price escalation | Kissmetrics reserves the right to change fees with 30 days' notice, effective for the subsequent billing cycle, and previous discounts may not apply to renewals, which can lead to significant cost increases. | 5-20% annual uplift standard at renewal, with 5% being most common and 20% when recouping previous discounts. Multi-year agreements can help waive or defer uplifts. |
| Can downgrade | — | No |