Kissmetrics vs Smartlook
Product Analytics pricing comparison · 2026
Kissmetrics pricing ranges from $99–$99/month, while Smartlook ranges from $0–$199/month. Both products are similarly priced at comparable tiers.
Kissmetrics
Kissmetrics pricing starts at $99/month for the Self-Serve plan.
verified 19d ago
View pricing →
Smartlook
Smartlook offers a Free plan for basic session replay capabilities.
verified 12w ago
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Self-Serve
$30K/yr
year 1 license · $99/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$850/yr
Vendr · n=33
No Vendr data
—
Not in Vendr's deal flow
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
7 sourced facts
3 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified
2w ago
Confidence
Medium confidence
Sources
2 sourced facts
1 hidden-cost · 1 contract
Last verified
2mo ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Kissmetrics
Smartlook
Auto-renewal
Yes
—
Cancellation
30 days' notice
—
Commitment
"Guaranteed 2 months, any volume" for the Self-Serve plan; annual terms are available via a "Custom Plan."
✓
Month-to-month available
Price escalation
Kissmetrics reserves the right to change fees with 30 days' notice, effective for the subsequent billing cycle, and previous discounts may not apply to renewals, which can lead to significant cost increases.
—
Can downgrade
—
—
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Kissmetrics and Smartlook both operate in the product analytics category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Kissmetrics | Smartlook |
|---|---|---|
| Self-Serve | $99 /month | Free /month |
| Accelerator | Custom | Custom |
| Custom Plan | Custom | Custom |
Contract Terms
| Term | Kissmetrics | Smartlook |
|---|---|---|
| Auto-renewal | Yes | — |
| Cancellation | 30 days' notice | — |
| Minimum commitment | "Guaranteed 2 months, any volume" for the Self-Serve plan; annual terms are available via a "Custom Plan." | Month-to-month available |
| Price escalation | Kissmetrics reserves the right to change fees with 30 days' notice, effective for the subsequent billing cycle, and previous discounts may not apply to renewals, which can lead to significant cost increases. | — |