Slack vs Loom Pricing (2026)
Compare / Slack vs Loom
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Team size
25 seats

Slack vs Loom

Communication pricing comparison · 2026

Slack pricing ranges from $0–$18/user/month, while Loom ranges from $0–$20/user/month. Slack is typically 52% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
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2 products · Communication
Side-by-side · live
Slack
Slack pricing ranges from free to $18/user/month as of March 2026.
verified 27d ago
$0 $4.2K
View pricing →
Loom
Loom is a video messaging platform that helps teams communicate asynchronously through qui
verified 26d ago
$0 $4.2K
View pricing →
Verdict · Vendr median · year 1
Loom saves $4.2K vs Slack · 25 seats
Cheapest $0
Spread 100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business+
$5.4K/yr
year 1 license · $18/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$4.2K/yr
Vendr · n=150 avg 14% negotiated
↓ Lowest median
Median annual
$0/yr
Vendr · n=0 · limited data avg 10% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 26 sourced facts
22 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
Sources 8 sourced facts
3 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Per-user pricing becomes expensive at scale
    $5-$18/user/month
    3 sources
  • SAML SSO requires expensive enterprise tier
    $6/user/month
    2 sources
  • Limited features on lower tiers drive upsells
    $8-$18/user/month
    2 sources
  • Per-User Pricing Scales Quickly
    $3,150-$6,480 annually for a 30-person team
    4 sources
  • Free Plan Message History Deletion
    $8-$18/user/month to restore history
    4 sources
3 documented
  • Creator Lite Deprecation — Unexpected Seat Upgrades
    $15–$24/user/month per Creator Lite user upgraded
    1 source
  • Annual-Only Billing (No Monthly Option)
    $180–$288/user/year committed upfront
    1 source
  • Seat Added Without Clear Confirmation
    $15–$24/user/month per unintended seat addition
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Slack
Loom
Auto-renewal
Yes
Yes
Cancellation
Cannot cancel during 14-day free trial
Commitment
Annual billing required for Business plans
Price escalation
No published schedule but users report unexpected charges
Can downgrade
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.7/5 (5)
Trustpilot
2.3/5 (24)
Best for
Small teams and testing
Watch out
Expensive pricing for growing teams
TrustRadius
9.6/5 (181)
Trustpilot
2.1/5 (25)
Best for
Individual creators and small teams trying async video
Watch out
Desktop app crashes frequently and is unreliable
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Communication

Slack

$0–$18
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
Communication

Loom

$0–$20
/user/month
4 plans · Free tier
Full pricing breakdown →

Slack and Loom both operate in the communication category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Slack Loom
Free Free /user/month Free /user/month
Pro $8.75 /user/month Custom
Business+ $18 /user/month Custom
Enterprise Grid Custom Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Slack

6 scenarios
$1,550 Year 1 ($1,050 licenses + $500 onboarding)
Small Team (10 users, Pro)
$14,000 Year 1 ($10,800 licenses + $2,000 onboarding + $1,200 integrations)
Mid-Market (50 users, Business+)
$52,000 Year 1 ($43,200 licenses + $5,000 implementation + $3,800 training)
Enterprise (200 users, Business+)
See all 6 scenarios →

Loom

3 scenarios
$2,880/year ($240/month, 10 seats)
10-Person Product Team (Business + AI, Annual)
$7,200
50-Person Engineering Team (Business, Annual)
$9,000/year (50 seats, with volume discount)
~$1,440/year for a 20-person nonprofit team (75% discount estimate)
Nonprofit Organization (Atlassian Community License)

Market Intelligence

Slack

Median annual cost
$4,200
Average negotiated discount
14%
Based on
150 deals

Loom

Average negotiated discount
10%

What Users Say

Slack

Trustpilot
2.3/5 (24)
TrustRadius
8.7/10 (5)
Top complaints
  • Expensive pricing for growing teams
  • Poor customer support responsiveness
  • Notification overload and distraction

Loom

Trustpilot
2.1/5 (25)
TrustRadius
9.6/10 (181)
Top complaints
  • Desktop app crashes frequently and is unreliable
  • Videos get stuck in 'Uploading' phase and never complete
  • Login issues after Atlassian acquisition, especially with Google accounts

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Slack 7 hidden costs

high
Per-user pricing becomes expensive at scale $5-$18/user/month
medium
SAML SSO requires expensive enterprise tier $6/user/month
medium
Limited features on lower tiers drive upsells $8-$18/user/month
high
Per-User Pricing Scales Quickly $3,150-$6,480 annually for a 30-person team
medium
Free Plan Message History Deletion $8-$18/user/month to restore history
See all Slack hidden costs →

Loom 3 hidden costs

critical
Creator Lite Deprecation — Unexpected Seat Upgrades $15–$24/user/month per Creator Lite user upgraded
medium
Annual-Only Billing (No Monthly Option) $180–$288/user/year committed upfront
medium
Seat Added Without Clear Confirmation $15–$24/user/month per unintended seat addition
See all Loom hidden costs →

Contract Terms

Term Slack Loom
Auto-renewal Yes Yes
Cancellation Cannot cancel during 14-day free trial
Minimum commitment Annual billing required for Business plans
Price escalation No published schedule but users report unexpected charges
Can downgrade No

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