Microsoft Teams vs Loom Pricing (2026)
Compare / Microsoft Teams vs Loom
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Team size
25 seats

Microsoft Teams vs Loom

Communication pricing comparison · 2026

Microsoft Teams pricing ranges from $4–$22/user/month, while Loom ranges from $0–$20/user/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Microsoft pricing
Free plan limits → Discount programs →
Visit Loom pricing
Free plan limits → Discount programs →
Compare
2 products · Communication
Side-by-side · live
Microsoft Teams
Microsoft Teams paid plans cost $4–$22 per user per month as of 2026.
verified 6w ago
$0 $399
View pricing →
Loom
Loom is a video messaging platform that helps teams communicate asynchronously through qui
verified 6d ago
$0 $399
View pricing →
Verdict · Vendr median · year 1
Loom saves $399 vs Microsoft · 25 seats
Cheapest $0
Spread 100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Microsoft 365 Business Basic
$2.1K/yr
year 1 license · $7/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$399/yr
Vendr · n=344
↓ Lowest median
Median annual
$0/yr
Vendr · n=0 · limited data avg 10% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 11 sourced facts
7 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
Sources 8 sourced facts
3 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 6d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Microsoft 365 Add-On Requirements
    $3-$15/user/month
    1 source
  • Azure Price Escalation
    10-30% of license costs
    1 source
  • Poor Customer Support
    5-10% of license costs
    3 sources
  • Account Access Recovery Friction
    5-15% of license costs
    2 sources
3 documented
  • Creator Lite Deprecation — Unexpected Seat Upgrades
    $15–$24/user/month per Creator Lite user upgraded
    1 source
  • Annual-Only Billing (No Monthly Option)
    $180–$288/user/year committed upfront
    1 source
  • Seat Added Without Clear Confirmation
    $15–$24/user/month per unintended seat addition
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Microsoft
Loom
Auto-renewal
Yes
Yes
Cancellation
—
Cannot cancel during 14-day free trial
Commitment
Annual (required for advertised per-user prices)
Annual billing required for Business plans
Price escalation
Users report 10-30% annual price increases through tier restructuring and list price increases on Azure and Microsoft 365 products
No published schedule but users report unexpected charges
Can downgrade
—
No
Based on 3 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.5out of 5 (5)
Trustpilot
1out of 5 (25)
Best for
Small businesses that need Teams meetings without a full Microsoft 365 subscription
Watch out
Extremely poor customer support with no path to human assistance
TrustRadius
9.6out of 5 (181)
Trustpilot
2.1out of 5 (25)
Best for
Individual creators and small teams trying async video
Watch out
Desktop app crashes frequently and is unreliable
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Microsoft pricing
Free plan limits → Discount programs →
Visit Loom pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Communication

Microsoft Teams

$4–$22
/user/month
5 plans
Full pricing breakdown →
VS
Communication

Loom

$0–$20
/user/month
4 plans · Free tier
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Microsoft Teams uses pricing while Loom uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Microsoft Teams

$4–$22 / user/month
See full Microsoft Teams pricing →
vs
Per-seat subscription

Loom

$0–$20 / user/month
See full Loom pricing →

Microsoft Teams and Loom both operate in the communication category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Microsoft Teams Loom
Microsoft Teams Essentials $4 /user/month Free /user/month
Microsoft 365 Business Basic $7 /user/month Custom
Microsoft 365 Business Standard $14 /user/month Custom
Microsoft 365 Business Premium $22 /user/month Custom
Microsoft Teams Enterprise (E3/E5) Custom —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Microsoft Teams

4 scenarios
$480/year ($4/user/month × 10 users × 12 months)
Small Team (10 users) - Teams Essentials
$2,100/year ($7/user/month × 25 users × 12 months)
Small Business (25 users) - Microsoft 365 Business Basic
$8,400/year ($14/user/month × 50 users × 12 months)
Mid-Market Team (50 users) - Microsoft 365 Business Standard
See all 4 scenarios →

Loom

3 scenarios
$2,880/year ($240/month, 10 seats)
10-Person Product Team (Business + AI, Annual)
$7,200
50-Person Engineering Team (Business, Annual)
$9,000/year (50 seats, with volume discount)
~$1,440/year for a 20-person nonprofit team (75% discount estimate)
Nonprofit Organization (Atlassian Community License)

Market Intelligence

Microsoft Teams

Median annual cost
$399
Based on
344 deals

Loom

Average negotiated discount
10%

What Users Say

Microsoft Teams

Trustpilot
1out of 5 (25)
TrustRadius
8.5out of 10 (5)
Top complaints
  • Extremely poor customer support with no path to human assistance
  • Frequent account access and authentication issues
  • Forced AI (Copilot) features pushed into products

Loom

Trustpilot
2.1out of 5 (25)
TrustRadius
9.6out of 10 (181)
Top complaints
  • Desktop app crashes frequently and is unreliable
  • Videos get stuck in 'Uploading' phase and never complete
  • Login issues after Atlassian acquisition, especially with Google accounts

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Microsoft Teams 4 hidden costs

high
Microsoft 365 Add-On Requirements $3-$15/user/month
high
Azure Price Escalation 10-30% of license costs
medium
Poor Customer Support 5-10% of license costs
medium
Account Access Recovery Friction 5-15% of license costs
See all Microsoft Teams hidden costs →

Loom 3 hidden costs

critical
Creator Lite Deprecation — Unexpected Seat Upgrades $15–$24/user/month per Creator Lite user upgraded
medium
Annual-Only Billing (No Monthly Option) $180–$288/user/year committed upfront
medium
Seat Added Without Clear Confirmation $15–$24/user/month per unintended seat addition
See all Loom hidden costs →

Contract Terms

Term Microsoft Teams Loom
Auto-renewal Yes Yes
Cancellation — Cannot cancel during 14-day free trial
Minimum commitment Annual (required for advertised per-user prices) Annual billing required for Business plans
Price escalation Users report 10-30% annual price increases through tier restructuring and list price increases on Azure and Microsoft 365 products No published schedule but users report unexpected charges
Can downgrade — No

Continue researching

Microsoft Teams

Loom

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