Microsoft Teams vs Webex Pricing (2026)
Compare / Microsoft Teams vs Webex
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Team size
25 seats

Microsoft Teams vs Webex

Communication pricing comparison · 2026

Microsoft Teams pricing ranges from $4–$22/user/month, while Webex ranges from $0–$27/user/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Microsoft pricing
Free plan limits → Discount programs →
Visit Webex pricing
Free plan limits → Discount programs →
Compare
2 products · Communication
Side-by-side · live
Microsoft Teams
Microsoft Teams paid plans cost $4–$22 per user per month as of 2026.
verified 6w ago
$399 $6.6K
View pricing →
Webex
Cisco Webex is a leading video conferencing and collaboration platform serving over 600 mi
verified 11w ago
$399 $6.6K
View pricing →
Verdict · Vendr median · year 1
Microsoft saves $6.2K vs Webex · 25 seats
Cheapest $399
Spread 94%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Microsoft 365 Business Basic
$2.1K/yr
year 1 license · $7/seat
Webex Suite
$8.1K/yr
year 1 license · $27/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$399/yr
Vendr · n=344
Median annual
$6.6K/yr
Vendr · n=15
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 11 sourced facts
7 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
Sources 4 sourced facts
2 contract · Vendr median · 1 review platform
Last verified 2mo ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Microsoft 365 Add-On Requirements
    $3-$15/user/month
    1 source
  • Azure Price Escalation
    10-30% of license costs
    1 source
  • Poor Customer Support
    5-10% of license costs
    3 sources
  • Account Access Recovery Friction
    5-15% of license costs
    2 sources
No hidden costs documented
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Microsoft
Webex
Auto-renewal
Yes
Yes
Cancellation
—
Difficult to cancel - no clear cancellation window documented
Commitment
Annual (required for advertised per-user prices)
—
Price escalation
Users report 10-30% annual price increases through tier restructuring and list price increases on Azure and Microsoft 365 products
—
Can downgrade
—
—
Based on 3 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.5out of 5 (5)
Trustpilot
1out of 5 (25)
Best for
Small businesses that need Teams meetings without a full Microsoft 365 subscription
Watch out
Extremely poor customer support with no path to human assistance
Trustpilot
1.05out of 5 (22)
Best for
Individuals and small teams testing video conferencing
Watch out
Poor customer service and support responsiveness
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Microsoft pricing
Free plan limits → Discount programs →
Visit Webex pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Communication

Microsoft Teams

$4–$22
/user/month
5 plans
Full pricing breakdown →
VS
Communication

Webex

$0–$27
/user/month
4 plans · Free tier
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Microsoft Teams uses pricing while Webex uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Microsoft Teams

$4–$22 / user/month
See full Microsoft Teams pricing →
vs
Per-seat subscription

Webex

$0–$27 / user/month
See full Webex pricing →

Microsoft Teams and Webex both operate in the communication category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Microsoft Teams Webex
Microsoft Teams Essentials $4 /user/month Free /user/month
Microsoft 365 Business Basic $7 /user/month $14.50 /user/month
Microsoft 365 Business Standard $14 /user/month $27 /user/month
Microsoft 365 Business Premium $22 /user/month Custom
Microsoft Teams Enterprise (E3/E5) Custom —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Microsoft Teams

4 scenarios
$480/year ($4/user/month × 10 users × 12 months)
Small Team (10 users) - Teams Essentials
$2,100/year ($7/user/month × 25 users × 12 months)
Small Business (25 users) - Microsoft 365 Business Basic
$8,400/year ($14/user/month × 50 users × 12 months)
Mid-Market Team (50 users) - Microsoft 365 Business Standard
See all 4 scenarios →

Webex

6 scenarios
$240/month ($2,880/year)
20-Person Startup
20 users x $12/user/month
$1,125/month ($13,500/year)
50-Person Company
50 users x $22.50/user/month
$2,319/month ($27,825/year)
100-Person Mid-Size Company
Suite $22.50/user + Webinars $68.75
See all 6 scenarios →

Market Intelligence

Microsoft Teams

Median annual cost
$399
Based on
344 deals

Webex

Median annual cost
$6,600
Based on
15 deals

What Users Say

Microsoft Teams

Trustpilot
1out of 5 (25)
TrustRadius
8.5out of 10 (5)
Top complaints
  • Extremely poor customer support with no path to human assistance
  • Frequent account access and authentication issues
  • Forced AI (Copilot) features pushed into products

Webex

Trustpilot
1.05out of 5 (22)
Top complaints
  • Poor customer service and support responsiveness
  • Extremely difficult to cancel subscriptions
  • Service reliability issues after TextLocal acquisition

Contract Terms

Term Microsoft Teams Webex
Auto-renewal Yes Yes
Cancellation — Difficult to cancel - no clear cancellation window documented
Minimum commitment Annual (required for advertised per-user prices) —
Price escalation Users report 10-30% annual price increases through tier restructuring and list price increases on Azure and Microsoft 365 products —

Continue researching

Microsoft Teams

Webex

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