Microsoft Teams vs Webex Pricing (2026)
Compare / Microsoft Teams vs Webex
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Team size
25 seats

Microsoft Teams vs Webex

Communication pricing comparison · 2026

Microsoft Teams pricing ranges from $0–$22/user/month, while Webex ranges from $0–$27/user/month. Microsoft Teams is typically 71% more affordable, though your actual cost depends on tier and team size.

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2 products · Communication
Side-by-side · live
Microsoft Teams
Microsoft Teams pricing ranges from free to $22 per user per month as of March 2026.
verified 27d ago
$399 $6.6K
View pricing →
Webex
Cisco Webex is a leading video conferencing and collaboration platform serving over 600 mi
verified 19d ago
$399 $6.6K
View pricing →
Verdict · Vendr median · year 1
Microsoft saves $6.2K vs Webex · 25 seats
Cheapest $399
Spread 94%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Microsoft 365 Business Basic
$1.8K/yr
year 1 license · $6/seat
Webex Suite
$8.1K/yr
year 1 license · $27/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$399/yr
Vendr · n=344
Median annual
$6.6K/yr
Vendr · n=15
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 3 sourced facts
Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
Sources 4 sourced facts
2 contract · Vendr median · 1 review platform
Last verified 2w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
No hidden costs documented
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.5/5 (5)
Trustpilot
1.5/5 (25)
Best for
Individuals and small groups getting started
Watch out
Billing and account access issues - unable to resolve charges or login problems
Trustpilot
1.05/5 (22)
Best for
Individuals and small teams testing video conferencing
Watch out
Poor customer service and support responsiveness
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Communication

Microsoft Teams

$0–$22
/user/month
6 plans · Free tier
Full pricing breakdown →
VS
Communication

Webex

$0–$27
/user/month
4 plans · Free tier
Full pricing breakdown →

Microsoft Teams and Webex both operate in the communication category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Microsoft Teams Webex
Microsoft Teams (Free) Free /user/month Free /user/month
Microsoft Teams Essentials $4 /user/month $14.50 /user/month
Microsoft 365 Business Basic $6 /user/month $27 /user/month
Microsoft 365 Business Standard $12.50 /user/month Custom
Microsoft 365 Business Premium $22 /user/month
Microsoft Teams Enterprise (E3/E5) Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Microsoft Teams

3 scenarios
$40/month ($480/year)
10-Person Startup
$300/month ($3,600/year)
50-Person Business
$2,100/month ($25,200/year)
100-Person Company with Phone
$6 Basic + $15 Phone per user

Webex

6 scenarios
$240/month ($2,880/year)
20-Person Startup
20 users x $12/user/month
$1,125/month ($13,500/year)
50-Person Company
50 users x $22.50/user/month
$2,319/month ($27,825/year)
100-Person Mid-Size Company
Suite $22.50/user + Webinars $68.75
See all 6 scenarios →

Market Intelligence

Microsoft Teams

Median annual cost
$399
Based on
344 deals

Webex

Median annual cost
$6,600
Based on
15 deals

What Users Say

Microsoft Teams

Trustpilot
1.5/5 (25)
TrustRadius
8.5/10 (5)
Top complaints
  • Billing and account access issues - unable to resolve charges or login problems
  • Poor customer support - difficult to reach human agents, AI chat unhelpful
  • Subscription complexity - hard to cancel or manage subscriptions

Webex

Trustpilot
1.05/5 (22)
Top complaints
  • Poor customer service and support responsiveness
  • Extremely difficult to cancel subscriptions
  • Service reliability issues after TextLocal acquisition

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