Zoom vs Microsoft Teams Pricing (2026)
Compare / Zoom vs Microsoft Teams
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Zoom vs Microsoft Teams

Communication pricing comparison · 2026

Zoom pricing ranges from $0–$18.33/user/month, while Microsoft Teams ranges from $0–$22/user/month. Microsoft Teams is typically 55% more affordable, though your actual cost depends on tier and team size.

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2 products · Communication
Side-by-side · live
Zoom
Zoom is the world's most recognized video conferencing platform, used by millions of organ
verified 27d ago
$399 $12K
View pricing →
Microsoft Teams
Microsoft Teams pricing ranges from free to $22 per user per month as of March 2026.
verified 27d ago
$399 $12K
View pricing →
Verdict · Vendr median · year 1
Microsoft saves $11K vs Zoom · 25 seats
Cheapest $399
Spread 97%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business
$5.5K/yr
year 1 license · $18/seat
Microsoft 365 Business Basic
$1.8K/yr
year 1 license · $6/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$12K/yr
Vendr · n=1,335 avg 17% negotiated
↓ Lowest median
Median annual
$399/yr
Vendr · n=344
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 41 sourced facts
35 hidden-cost · 5 contract · Vendr median
Last verified 3w ago
Confidence High confidence
Sources 3 sourced facts
Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Aggressive renewal price increases (5-40% uplifts)
    5-40% of annual contract value
    6 sources
  • Free license elimination (forced upgrade to paid)
    $13-$18/user/month
    4 sources
  • Auto-renewal with no refunds
    $160-$2,640 in unwanted renewal charges
    5 sources
  • Descope penalties (rate increases when reducing licenses)
    Per-user rate increases of 7-50% when reducing license count
    4 sources
  • Forced upgrade from legacy plans to new SKUs
    20-40% increase from previous pricing
    2 sources
No hidden costs documented
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9.3/5
Best for
Individuals and small groups
Watch out
Auto-renewal and billing issues - charged without warning or after cancellation attempts
TrustRadius
8.5/5 (5)
Trustpilot
1.5/5 (25)
Best for
Individuals and small groups getting started
Watch out
Billing and account access issues - unable to resolve charges or login problems
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Communication

Zoom

$0–$18.33
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
Communication

Microsoft Teams

$0–$22
/user/month
6 plans · Free tier
Full pricing breakdown →

Zoom and Microsoft Teams are the two dominant video conferencing and business communication platforms, each serving hundreds of millions of users worldwide. Zoom built its reputation on best-in-class video quality and simplicity, while Microsoft Teams offers deep integration with the Microsoft 365 ecosystem including Office apps, Exchange email, and SharePoint. Zoom Pro starts at $13.33/user/month, while Teams Essentials costs just $4/user/month standalone, and Teams is included free with any Microsoft 365 subscription starting at $6/user/month, making it the significantly more affordable option for organizations already invested in Microsoft's ecosystem.

Plan-by-Plan Pricing

Plan Zoom Microsoft Teams
Basic Free /month Free /user/month
Pro $13.33 /user/month $4 /user/month
Business $18.33 /user/month $6 /user/month
Enterprise Custom $12.50 /user/month
Microsoft 365 Business Premium $22 /user/month
Microsoft Teams Enterprise (E3/E5) Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Zoom

3 scenarios
$3,000 Year 1 ($2,400 licenses + $600 onboarding)
Small Team (15 users, Pro)
$17,100 Year 1 ($11,000 licenses + $3,600 Zoom Phone + $2,500 Zoom Rooms)
Mid-Size Company (50 users, Business + Phone + Rooms)
$70,300 Year 1 ($44,000 licenses + $18,000 Zoom Phone + $7,500 Zoom Rooms + $800 Webinar)
Enterprise Deployment (200 users, Business + Phone + Rooms + Webinar)

Microsoft Teams

3 scenarios
$40/month ($480/year)
10-Person Startup
$300/month ($3,600/year)
50-Person Business
$2,100/month ($25,200/year)
100-Person Company with Phone
$6 Basic + $15 Phone per user

Market Intelligence

Zoom

Median annual cost
$11,551
Average negotiated discount
17%
Based on
1335 deals

Microsoft Teams

Median annual cost
$399
Based on
344 deals

Continue researching

Our Verdict

Choose Zoom if video quality and simplicity are your top priorities, you frequently host meetings with external participants who expect the Zoom experience, you need advanced webinar and events capabilities, or your organization is not tied to the Microsoft ecosystem and wants a best-of-breed video conferencing solution.

Choose Microsoft Teams if your organization already uses Microsoft 365 (where Teams is included at no extra cost), you want persistent team chat channels alongside video meetings, you need a unified platform for chat, meetings, files, and email, or budget is a primary concern since Teams Essentials at $4/user/month is 70% cheaper than Zoom Pro.

Frequently Asked Questions

01 Is Microsoft Teams cheaper than Zoom?

Yes, significantly. Microsoft Teams Essentials costs $4/user/month versus Zoom Pro at $13.33/user/month. For organizations already paying for Microsoft 365 ($6+/user/month), Teams is included at no additional cost. For a 50-person team, Teams Essentials costs $200/month versus $667/month for Zoom Pro, saving over $5,600 annually.

02 Is Zoom better for video quality than Teams?

Zoom has historically been regarded as having superior video and audio quality, particularly for larger meetings and webinars. Microsoft Teams has closed the gap significantly and now offers comparable quality for most use cases. Zoom still has advantages in external meeting simplicity (no app download required for web client), breakout room management, and webinar features.

03 Can Microsoft Teams replace Zoom?

For most internal meeting needs, yes. Teams provides video conferencing, screen sharing, recording, and chat that covers the same core use cases as Zoom. Where Teams falls short is external-facing webinars, large virtual events, and situations where meeting participants outside your organization expect the simplicity of a Zoom link. Many organizations use Teams internally and Zoom for external meetings.

04 Which free plan is better: Zoom or Microsoft Teams?

Zoom Basic (free) allows 40-minute group meetings with up to 100 participants. Microsoft Teams Free allows 60-minute group meetings with up to 100 participants. Teams Free is slightly more generous on meeting duration.

05 How much does Zoom cost per month for a business?

Zoom Pro costs $15.99/user/month and Zoom Business costs $21.99/user/month. Business Plus and Enterprise require custom pricing. For comparison, Microsoft Teams Essentials costs $4/user/month and Microsoft 365 Business Standard costs $12.50/user/month.

06 What does a 50-user Zoom deployment cost vs Microsoft Teams?

For 50 users on mid-tier plans: Zoom Business costs $1,099.50/month ($21.99 x 50). Microsoft 365 Business Basic with Teams costs $300/month ($6 x 50). Even comparing Zoom Pro ($799.50/month) to Microsoft 365 Business Standard ($625/month), Teams is consistently cheaper.