Microsoft Teams vs Zoom Pricing (2026)
Compare / Microsoft Teams vs Zoom
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Team size
25 seats

Microsoft Teams vs Zoom

Communication pricing comparison · 2026

Microsoft Teams pricing ranges from $0–$22/user/month, while Zoom ranges from $0–$18.33/user/month. Microsoft Teams is typically 55% more affordable, though your actual cost depends on tier and team size.

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2 products · Communication
Side-by-side · live
Microsoft Teams
Microsoft Teams pricing ranges from free to $22 per user per month as of March 2026.
verified 27d ago
$399 $12K
View pricing →
Zoom
Zoom is the world's most recognized video conferencing platform, used by millions of organ
verified 27d ago
$399 $12K
View pricing →
Verdict · Vendr median · year 1
Microsoft saves $11K vs Zoom · 25 seats
Cheapest $399
Spread 97%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Microsoft 365 Business Basic
$1.8K/yr
year 1 license · $6/seat
Business
$5.5K/yr
year 1 license · $18/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$399/yr
Vendr · n=344
Median annual
$12K/yr
Vendr · n=1,335 avg 17% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 3 sourced facts
Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
Sources 41 sourced facts
35 hidden-cost · 5 contract · Vendr median
Last verified 3w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
5 documented
  • Aggressive renewal price increases (5-40% uplifts)
    5-40% of annual contract value
    6 sources
  • Free license elimination (forced upgrade to paid)
    $13-$18/user/month
    4 sources
  • Auto-renewal with no refunds
    $160-$2,640 in unwanted renewal charges
    5 sources
  • Descope penalties (rate increases when reducing licenses)
    Per-user rate increases of 7-50% when reducing license count
    4 sources
  • Forced upgrade from legacy plans to new SKUs
    20-40% increase from previous pricing
    2 sources
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.5/5 (5)
Trustpilot
1.5/5 (25)
Best for
Individuals and small groups getting started
Watch out
Billing and account access issues - unable to resolve charges or login problems
TrustRadius
9.3/5
Best for
Individuals and small groups
Watch out
Auto-renewal and billing issues - charged without warning or after cancellation attempts
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Communication

Microsoft Teams

$0–$22
/user/month
6 plans · Free tier
Full pricing breakdown →
VS
Communication

Zoom

$0–$18.33
/user/month
4 plans · Free tier
Full pricing breakdown →

Microsoft Teams and Zoom both operate in the communication category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Microsoft Teams Zoom
Microsoft Teams (Free) Free /user/month Free /month
Microsoft Teams Essentials $4 /user/month $13.33 /user/month
Microsoft 365 Business Basic $6 /user/month $18.33 /user/month
Microsoft 365 Business Standard $12.50 /user/month Custom
Microsoft 365 Business Premium $22 /user/month
Microsoft Teams Enterprise (E3/E5) Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Microsoft Teams

3 scenarios
$40/month ($480/year)
10-Person Startup
$300/month ($3,600/year)
50-Person Business
$2,100/month ($25,200/year)
100-Person Company with Phone
$6 Basic + $15 Phone per user

Zoom

3 scenarios
$3,000 Year 1 ($2,400 licenses + $600 onboarding)
Small Team (15 users, Pro)
$17,100 Year 1 ($11,000 licenses + $3,600 Zoom Phone + $2,500 Zoom Rooms)
Mid-Size Company (50 users, Business + Phone + Rooms)
$70,300 Year 1 ($44,000 licenses + $18,000 Zoom Phone + $7,500 Zoom Rooms + $800 Webinar)
Enterprise Deployment (200 users, Business + Phone + Rooms + Webinar)

Market Intelligence

Microsoft Teams

Median annual cost
$399
Based on
344 deals

Zoom

Median annual cost
$11,551
Average negotiated discount
17%
Based on
1335 deals

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