Webex vs Loom Pricing (2026)
Compare / Webex vs Loom
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Team size
25 seats

Webex vs Loom

Communication pricing comparison · 2026

Webex pricing ranges from $0–$27/user/month, while Loom ranges from $0–$20/user/month. Loom is typically 28% more affordable, though your actual cost depends on tier and team size.

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2 products · Communication
Side-by-side · live
Webex
Cisco Webex is a leading video conferencing and collaboration platform serving over 600 mi
verified 19d ago
$0 $6.6K
View pricing →
Loom
Loom is a video messaging platform that helps teams communicate asynchronously through qui
verified 26d ago
$0 $6.6K
View pricing →
Verdict · Vendr median · year 1
Loom saves $6.6K vs Webex · 25 seats
Cheapest $0
Spread 100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Webex Suite
$8.1K/yr
year 1 license · $27/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$6.6K/yr
Vendr · n=15
↓ Lowest median
Median annual
$0/yr
Vendr · n=0 · limited data avg 10% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 4 sourced facts
2 contract · Vendr median · 1 review platform
Last verified 2w ago
Confidence High confidence
Sources 8 sourced facts
3 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
3 documented
  • Creator Lite Deprecation — Unexpected Seat Upgrades
    $15–$24/user/month per Creator Lite user upgraded
    1 source
  • Annual-Only Billing (No Monthly Option)
    $180–$288/user/year committed upfront
    1 source
  • Seat Added Without Clear Confirmation
    $15–$24/user/month per unintended seat addition
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Webex
Loom
Auto-renewal
Yes
Yes
Cancellation
Difficult to cancel - no clear cancellation window documented
Cannot cancel during 14-day free trial
Commitment
Annual billing required for Business plans
Price escalation
No published schedule but users report unexpected charges
Can downgrade
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.05/5 (22)
Best for
Individuals and small teams testing video conferencing
Watch out
Poor customer service and support responsiveness
TrustRadius
9.6/5 (181)
Trustpilot
2.1/5 (25)
Best for
Individual creators and small teams trying async video
Watch out
Desktop app crashes frequently and is unreliable
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Communication

Webex

$0–$27
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
Communication

Loom

$0–$20
/user/month
4 plans · Free tier
Full pricing breakdown →

Webex and Loom both operate in the communication category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Webex Loom
Free Free /user/month Free /user/month
Webex Meet $14.50 /user/month Custom
Webex Suite $27 /user/month Custom
Enterprise Custom Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Webex

6 scenarios
$240/month ($2,880/year)
20-Person Startup
20 users x $12/user/month
$1,125/month ($13,500/year)
50-Person Company
50 users x $22.50/user/month
$2,319/month ($27,825/year)
100-Person Mid-Size Company
Suite $22.50/user + Webinars $68.75
See all 6 scenarios →

Loom

3 scenarios
$2,880/year ($240/month, 10 seats)
10-Person Product Team (Business + AI, Annual)
$7,200
50-Person Engineering Team (Business, Annual)
$9,000/year (50 seats, with volume discount)
~$1,440/year for a 20-person nonprofit team (75% discount estimate)
Nonprofit Organization (Atlassian Community License)

Market Intelligence

Webex

Median annual cost
$6,600
Based on
15 deals

Loom

Average negotiated discount
10%

What Users Say

Webex

Trustpilot
1.05/5 (22)
Top complaints
  • Poor customer service and support responsiveness
  • Extremely difficult to cancel subscriptions
  • Service reliability issues after TextLocal acquisition

Loom

Trustpilot
2.1/5 (25)
TrustRadius
9.6/10 (181)
Top complaints
  • Desktop app crashes frequently and is unreliable
  • Videos get stuck in 'Uploading' phase and never complete
  • Login issues after Atlassian acquisition, especially with Google accounts

Contract Terms

Term Webex Loom
Auto-renewal Yes Yes
Cancellation Difficult to cancel - no clear cancellation window documented Cannot cancel during 14-day free trial
Minimum commitment Annual billing required for Business plans
Price escalation No published schedule but users report unexpected charges
Can downgrade No

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