Discord vs Loom Pricing (2026)
Compare / Discord vs Loom
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Team size
25 seats

Discord vs Loom

Communication pricing comparison · 2026

Discord pricing ranges from $0–$9.99/user/month, while Loom ranges from $0–$20/user/month. Discord is typically 100% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
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2 products · Communication
Side-by-side · live
Discord
Discord is a free communication platform originally built for gamers that has expanded to
verified 5w ago
$0 $215
View pricing →
Loom
Loom is a video messaging platform that helps teams communicate asynchronously through qui
verified 6d ago
$0 $215
View pricing →
Verdict · Vendr median · year 1
Loom saves $215 vs Discord · 25 seats
Cheapest $0
Spread 100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Nitro
$3.0K/yr
year 1 license · $10/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$215/yr
Vendr · n=6 · limited data
↓ Lowest median
Median annual
$0/yr
Vendr · n=0 · limited data avg 10% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 11 sourced facts
7 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 1mo ago
Confidence High confidence
Sources 8 sourced facts
3 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 6d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • File Size Upload Limitations
    $2.99-$9.99/user/month
    2 sources
  • Server Boost Costs for Community Features
    $4.99-$49.99/month
    1 source
  • Phone Verification Requirement Blocks Paid Subscribers
    $2.99-$9.99/user/month
    2 sources
  • No Refunds After Account Suspension
    $2.99-$9.99/user/month
    2 sources
3 documented
  • Creator Lite Deprecation — Unexpected Seat Upgrades
    $15–$24/user/month per Creator Lite user upgraded
    1 source
  • Annual-Only Billing (No Monthly Option)
    $180–$288/user/year committed upfront
    1 source
  • Seat Added Without Clear Confirmation
    $15–$24/user/month per unintended seat addition
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Discord
Loom
Auto-renewal
Yes
Yes
Cancellation
Cannot cancel during 14-day free trial
Commitment
Monthly or annual
Annual billing required for Business plans
Price escalation
No published schedule; Nitro Basic introduced as a new lower tier while maintaining existing Nitro pricing
No published schedule but users report unexpected charges
Can downgrade
Yes
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.3out of 5 (237)
Trustpilot
1out of 5 (24)
Best for
Casual users, gamers, and small communities
Watch out
No human customer support — only automated bot responses
TrustRadius
9.6out of 5 (181)
Trustpilot
2.1out of 5 (25)
Best for
Individual creators and small teams trying async video
Watch out
Desktop app crashes frequently and is unreliable
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Communication

Discord

$0–$9.99
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
Communication

Loom

$0–$20
/user/month
4 plans · Free tier
Full pricing breakdown →

Discord and Loom both operate in the communication category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Discord Loom
Free Free /user/month Free /user/month
Nitro Basic $2.99 /user/month Custom
Nitro $9.99 /user/month Custom
Server Boost $4.99 /per boost/month Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Discord

5 scenarios
$9.99/month ($99.99/year)
Individual Power User
Full Nitro with all personal premium features
$69.86/month ($838.32/year)
Community Server at Level 3
14 Server Boosts at $4.99 each
$29.88/year ($2.49/month billed annually)
Individual with Nitro Basic (Annual)
See all 5 scenarios →

Loom

3 scenarios
$2,880/year ($240/month, 10 seats)
10-Person Product Team (Business + AI, Annual)
$7,200
50-Person Engineering Team (Business, Annual)
$9,000/year (50 seats, with volume discount)
~$1,440/year for a 20-person nonprofit team (75% discount estimate)
Nonprofit Organization (Atlassian Community License)

Market Intelligence

Discord

Median annual cost
$215
Based on
6 deals

Loom

Average negotiated discount
10%

What Users Say

Discord

Trustpilot
1out of 5 (24)
TrustRadius
8.3out of 10 (237)
Top complaints
  • No human customer support — only automated bot responses
  • Accounts banned or suspended by automated AI moderation with no appeal process
  • Phone verification system blocks users from communicating even after paying for Nitro

Loom

Trustpilot
2.1out of 5 (25)
TrustRadius
9.6out of 10 (181)
Top complaints
  • Desktop app crashes frequently and is unreliable
  • Videos get stuck in 'Uploading' phase and never complete
  • Login issues after Atlassian acquisition, especially with Google accounts

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Discord 4 hidden costs

medium
File Size Upload Limitations $2.99-$9.99/user/month
medium
Server Boost Costs for Community Features $4.99-$49.99/month
high
Phone Verification Requirement Blocks Paid Subscribers $2.99-$9.99/user/month
high
No Refunds After Account Suspension $2.99-$9.99/user/month
See all Discord hidden costs →

Loom 3 hidden costs

critical
Creator Lite Deprecation — Unexpected Seat Upgrades $15–$24/user/month per Creator Lite user upgraded
medium
Annual-Only Billing (No Monthly Option) $180–$288/user/year committed upfront
medium
Seat Added Without Clear Confirmation $15–$24/user/month per unintended seat addition
See all Loom hidden costs →

Contract Terms

Term Discord Loom
Auto-renewal Yes Yes
Cancellation Cannot cancel during 14-day free trial
Minimum commitment Monthly or annual Annual billing required for Business plans
Price escalation No published schedule; Nitro Basic introduced as a new lower tier while maintaining existing Nitro pricing No published schedule but users report unexpected charges
Can downgrade Yes No

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