Zoho Desk AI (Zia) Pricing 2026
Complete pricing guide with plans, and cost analysis
Zoho Desk AI (Zia) pricing ranges from $0 to $40/user/month.
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All Zoho Desk AI (Zia) Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Express | Custom | $7 /user/year | — |
| Verified pricing · last checked June 2026 · 1 source
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| Standard | Custom | $14 /user/year | — |
| Verified pricing · last checked June 2026 · 1 source
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| Professional | Custom | $23 /user/year | — |
| Verified pricing · last checked June 2026 · 1 source
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| Enterprise | Custom | $40 /user/year | — |
| Verified pricing · last checked June 2026 · 1 source
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| Free Edition | Free | Free | — |
| Verified pricing · last checked June 2026 · 1 source
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View all features by plan (compare side-by-side)
Express
Standard
Professional
Enterprise
Free Edition
Zoho Desk AI (Zia) costs Free to $40 per user/month as of July 2026, with 5 plans available including a free tier. Plan: Free Edition (free). Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Zoho Desk AI (Zia) offers 5 pricing tiers: Express, Standard, Professional, Enterprise, Free Edition.
Compared to other ai customer support software, Zoho Desk AI (Zia) is positioned at the budget-friendly price point.
How much does Zoho Desk AI (Zia) cost?
Zoho Desk AI (Zia) Pricing Overview
Zoho Desk AI (Zia) has 5 pricing plans, including a free tier. Paid plans range from $0 to $40/user/month. The Express plan requires contacting sales for a custom quote. The Standard plan requires contacting sales for a custom quote. The Professional plan requires contacting sales for a custom quote. The Enterprise plan requires contacting sales for a custom quote. The Free Edition plan is free.
This pricing was last verified in June 13, 2026 from 1 independent source.
Zoho Desk AI (Zia) offers multiple pricing tiers to suit different needs. The Free Edition is available at no cost. Paid plans are priced per user per month when billed annually.
How Zoho Desk AI (Zia) Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| Zoho Desk AI (Zia) | Free | $40/user/month |
| Ada | Custom | Custom |
| Forethought | Free | $150000/per year |
| Freshdesk Freddy AI | Free | $89/agent/month |
| Intercom Fin | $0.99/per resolution | $0.99/per resolution |
| Kustomer | $89/user/month or per conversation | $179/user/month or per conversation |
Zoho Desk AI (Zia) Pricing FAQ
01 What is the cheapest paid plan?
The Express plan is the cheapest paid plan, costing $7.00 per user per month when billed annually.
02 Are there any free options available?
Yes, Zoho Desk AI (Zia) offers a Free Edition.
03 What are the annual pricing options?
Annual billing is available for Express at $7.00 per user per month, Standard at $14.00 per user per month, Professional at $23.00 per user per month, and Enterprise at $40.00 per user per month.
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