Quick Answer
Last verified:
High confidence

Motion costs $29 to $446 per user/month as of July 2026, with 5 plans available. Plans: Pro AI at $29/user/month, Business AI at $49/user/month, AI Employees Light at $148/user/month, and AI Employees Standard at $446/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Motion offers 5 pricing tiers: Pro AI, Business AI, AI Employees Light, AI Employees Standard, Enterprise. Paid plans include Pro AI at $29/user/month, Business AI at $49/user/month, AI Employees Light at $148/month (3 seats included). The Business AI plan is power users and growing businesses needing advanced project management, team analytics, and capacity planning.

Motion lists $29-$446/user/month, but hidden costs like implementation and support add to the total as of July 2026. Key hidden costs: sales tax not included in advertised price, desktop app pricing higher than website, automatic trial-to-annual conversion. Verified from 4 sources by CostBench.

Hidden Costs Breakdown

1

Sales Tax Not Included in Advertised Price

medium addon

The advertised monthly price does not include sales tax, which can add a significant amount to the actual cost. Users report the $49/month plan actually costs $60/month after taxes are applied.

reddit

They say it's 49 USD/mo but they don't mention it's WITHOUT taxes. the cost is actually 60 USD

2

Desktop App Pricing Higher Than Website

medium addon

Users report that pricing displayed in the desktop application is $10 higher per tier compared to new user pricing shown on the website, creating confusion and unexpected costs for existing users.

reddit

the plan pricing on my desktop app is $10 more for each plan than the new user pricing on the website

3

Automatic Trial-to-Annual Conversion

critical addon

Motion's free trial automatically converts to a paid annual subscription without clear warning. Multiple users report being charged for full annual subscriptions they did not knowingly authorize. Support confirms this is company policy, and refunds are typically denied.

trustpilot

I was charged for an annual Motion subscription that I did not knowingly authorize and did not actively use. Support confirmed the charge resulted from an automatic trial conversion and explicitly stated that billing can occur even if the app is not used.

trustpilot

Charged me for a service I don't use. Reading other reviews, presumably I clicked for a free trial that without me using it they have converted into an annual subscription. I have been charged £205, I don't even know exactly what it is I've been charge for.

4

AI Credits Usage Unclear

high overage

Users report that AI agent features consume credits rapidly with unclear visibility into usage rates. One user reported a pre-built email categorization agent used over 12,000 credits in 3 days.

trustpilot

The AI credit thing is a sham. I turned on one 'pre-built' email categorisation agent and it used over 12,000 credits in about 3 da...

5

Seat Minimums (Bucket Pricing)

high addon

Motion enforces minimum seat 'buckets' that are not disclosed on the pricing page. Users report needing to pay for 10 seats even when only 6 are needed. This undisclosed minimum effectively makes pricing higher than the advertised per-seat rate.

trustpilot

Motion advertises a price, but quietly enforces 'bucket' minimums - meaning you may need to pay for 10 seats even if you only need 6. This is initially not disclosed on the website "$29 per seat" with no "from" which amounts to fake advertising.

6

Price Increases Without Notification

high overage

Users report that Motion increases prices mid-cycle or at renewal without adequate notice. Features are also deprecated while customers remain locked into annual contracts.

trustpilot

Increase price without notification and didn't' cancel auto renewal! Do not sign up to this service.

trustpilot

Pricing and features keep changing while customers are locked into annual contracts.

7

Feature Downgrade at Plan Changes

medium addon

Users report losing previously included features when Motion restructures pricing tiers. Existing subscribers can find themselves on a 'Basic' tier with fewer features than what was available when they subscribed, without equivalent compensation or easy downgrade path.

reddit

I'm only just realizing these new pricing tiers, as it notified me it could only schedule 31 days in advance, whereas before it could schedule 3 months in advance before. All of a sudden, I'm basic tier and I've lost features? I can't find a comparison of the Basic versus Pro features anywhere. This is not what I agreed to in the annual subscription I paid for.

8

Difficult Cancellation Process

high support

Multiple users report that cancellation requests are not processed correctly, leading to continued charges in subsequent years. Customer support is described as largely automated with no human agent access.

trustpilot

Buyer beware. I was excited to try this app but ended up cancelling within the trial period. Come to find out, they never cancelled my subscription and then proceeded to charge me the next year. Tried to cancel. They've now done it again. They won't refund me anything. I've never used the app but have now paid for it for at least 3 years.

trustpilot

A couple of weeks before my yearly subscription is over, I finally found time to delete the account and personal information, but instead of Settings or any place where I can manage my account information, Motion is begging me to prolong the subscription. I sent an email, but there are only AI assistants.

9

Heavy Onboarding and Learning Curve

medium implementation

Motion has a significant onboarding burden and steep learning curve that requires substantial time investment before realizing value, effectively adding an implementation cost in time even when monetary onboarding fees are not charged.

trustpilot

The onboarding relied on flashy, misleading marketing, followed by a large annual charge with bundled credits and little clarity. Adding team members is a headache.

trustpilot

It's still a huge learning curve and requires a lot of onboarding.

Frequently Asked Questions

01 What hidden costs should I budget for with Motion?

Beyond the license fee, budget for: Sales Tax Not Included in Advertised Price ($10-$15/user/month); Desktop App Pricing Higher Than Website ($10/user/month); Automatic Trial-to-Annual Conversion ($228-$596/user/year); AI Credits Usage Unclear (Variable, potentially significant overage charges); Seat Minimums (Bucket Pricing) (10-40% above advertised per-seat cost); Price Increases Without Notification (5-20% of annual subscription cost); Feature Downgrade at Plan Changes (15-30% of license costs); Difficult Cancellation Process ($228-$596/user/year in unwanted renewals); Heavy Onboarding and Learning Curve (5-10% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Motion charge for implementation?

Motion implementation is not included in the license cost. Motion has a significant onboarding burden and steep learning curve that requires substantial time investment before realizing value, effectively adding an implementation cost in time even when monetary onboarding fees are not charged.. Estimated impact: 5-10% of license costs.

03 How much does Motion support cost?

Multiple users report that cancellation requests are not processed correctly, leading to continued charges in subsequent years. Customer support is described as largely automated with no human agent access. Estimated impact: $228-$596/user/year in unwanted renewals.

04 Are there overage or storage costs with Motion?

Users report that AI agent features consume credits rapidly with unclear visibility into usage rates. One user reported a pre-built email categorization agent used over 12,000 credits in 3 days. Estimated impact: Variable, potentially significant overage charges.

05 What add-ons cost extra with Motion?

Add-on pricing for Motion varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current Motion pricing

Prices and terms change; verify against the live pricing page.

See Motion Pricing