Quick Answer
Last verified:
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JustCall costs $29 to $89 per user/month as of July 2026, with 4 plans available. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

JustCall offers 4 pricing tiers: Team, Pro, Pro Plus, Business.

Last verified: | Sources: 1 pricing pages and reviews
+2% above list price
Know Before You Buy — See JustCall Plans

JustCall's sourced hidden costs add +2% on top of a $14,700/yr base license (about $15,002–$15,006/yr) as of July 2026. Key hidden costs: minimum user requirement, sms overage fees, inbound calling limits. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Minimum User Requirement

medium implementation

Most standard plans require a minimum of two users, effectively raising the lowest entry price to $58 per month, and the Business plan has a 10-user minimum.

industry

Minimum User Requirement: Most standard plans have a two-user minimum, meaning the lowest entry price is effectively $58 per month, not $29

2

SMS Overage Fees

medium overage

Base plans limit SMS segments per user, and messages sent via workflows, bulk campaigns, or CRM automations incur immediate charges.

industry

Overage Fees: * SMS Overage: JustCall's base plans limit SMS segments (160-character texts) per user per month (e.g., 500 on the Team plan, 1,000 on the Pro and Pro Plus plans)

3

Inbound Calling Limits

medium overage

All plans except the Business plan cap inbound calling at 1,000 minutes per user per month, with exceeding this limit leading to overage fees.

industry

Overage Fees: * SMS Overage: JustCall's base plans limit SMS segments (160-character texts) per user per month (e.g., 500 on the Team plan, 1,000 on the Pro and Pro Plus plans)

4

Unanswered Calls

low overage

JustCall charges an extra airtime fee for each unanswered call.

industry

Unanswered Calls: Unlike some other providers, JustCall charges an extra $0.0027 per unanswered call, which is an airtime charge

5

Fair Usage Policy

medium overage

Features like 'unlimited' calling or AI transcription are subject to fair usage policies, and high-volume usage can lead to additional charges.

industry

Fair Usage Policy: While some plans mention "unlimited" calling or AI transcription, these are subject to fair usage policies, and high-volume usage can lead to additional charges

6

Porting Fees

low addon

There is a one-time fee for porting in an existing phone number.

industry

Add-on Features and Services: * Porting Fees: There is a one-time fee of $10 per number when porting in an existing number

7

Extra Phone Numbers

low addon

Additional local lines or fancy numbers like toll-free numbers cost extra per month.

industry

Additional local lines or fancy numbers (like toll-free) cost extra, ranging from $6 to $10 per month each

8

AI Review Assist

low addon

The AI Review Assist feature is not included in base plans and costs extra per user.

industry

Overage Fees: * SMS Overage: JustCall's base plans limit SMS segments (160-character texts) per user per month (e.g., 500 on the Team plan, 1,000 on the Pro and Pro Plus plans)

9

AI Voice Agents

high addon

AI Voice Agents are not included in base plans and start at a monthly fee for a limited number of call minutes, with overages charged per minute.

industry

AI Voice Agents start at $99 per month for 100 call minutes, with overages at $0.99 per minute

10

Call Transcription and Summary Minutes Overage

low overage

Call transcription and summary minutes are capped on some plans, with extra minutes charged.

industry

Call transcription and summary minutes are capped on some plans, with extra minutes charged at $0.025 per minute

11

AI Analytics Add-on

medium addon

An add-on for advanced AI analytics dashboards can incur an additional monthly cost.

industry

AI analytics add-on can cost approximately $100/month for advanced dashboards

12

Power Dialer Seats

medium addon

Additional power dialer access beyond what a plan includes can cost extra per user.

industry

Power Dialer Seats: Additional power dialer access beyond what a plan includes can cost approximately $20 per user

13

International Calling

medium overage

International calling rates apply per minute in many countries.

industry

International Calling: International calling rates apply per minute in many countries

14

SMS Access outside North America

low addon

Users in the UK and Australia may need to pay extra to unlock texting functionality.

industry

SMS Access outside North America: UK and Australian users may need to pay extra to unlock texting

Year-1 Cost for 25 Seats

License (25 seats × $49 × 12 mo) $14,700/yr
Minimum User Requirement ($58) +$58
SMS Overage Fees ($0.0086) +$0
Unanswered Calls ($0.0027) +$0
Porting Fees ($10) +$10
Extra Phone Numbers ($6 to $10) +$6–$10
AI Review Assist ($9) +$9
AI Voice Agents ($99) +$99
Call Transcription and Summary Minutes Overage ($0.025) +$0
AI Analytics Add-on ($100) +$100
Power Dialer Seats ($20) +$20
Estimated Year-1 Total $15,002–$15,006
That's +2% on top of the base license, summed from the sourced hidden costs above.

Frequently Asked Questions

01 What hidden costs should I budget for with JustCall?

Beyond the license fee, budget for: Minimum User Requirement ($58); SMS Overage Fees ($0.0086); Unanswered Calls ($0.0027); Porting Fees ($10); Extra Phone Numbers ($6 to $10); AI Review Assist ($9); AI Voice Agents ($99); Call Transcription and Summary Minutes Overage ($0.025); AI Analytics Add-on ($100); Power Dialer Seats ($20). For a typical deployment that works out to roughly +2% on top of the base license ($14,700/yr → $15,002–$15,006/yr).

02 Does JustCall charge for implementation?

JustCall implementation is not included in the license cost. Most standard plans require a minimum of two users, effectively raising the lowest entry price to $58 per month, and the Business plan has a 10-user minimum.. Estimated impact: $58.

03 How much does JustCall support cost?

Premium support pricing for JustCall depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with JustCall?

Base plans limit SMS segments per user, and messages sent via workflows, bulk campaigns, or CRM automations incur immediate charges.. Estimated impact: $0.0086.

05 What add-ons cost extra with JustCall?

Add-on pricing for JustCall varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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Prices and terms change; verify against the live pricing page.

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