Price checkPer seat
BasicFreeStarter$19/user/moProfessional$30/user/mo
See all 5 plans

All CallHippo Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Basic

  • 1 free phone number
  • Voicemail
  • Click to dial
  • Business hours settings
  • Desktop and mobile apps
  • 2FA

Starter

  • Everything in Basic
  • Unlimited calling to landlines and mobiles
  • 100 SMS per month
  • Basic call analytics and reports
  • Zapier, Slack, and webhook integrations
  • 10-day free trial

Professional

  • Everything in Starter
  • Call recordings
  • Multilingual IVR
  • 500 SMS per month
  • AI voicemail transcription
  • Role-based access control

Ultimate

  • Everything in Professional
  • Smart DID routing
  • Multilevel IVR
  • CRM-based VIP routing
  • 1000 SMS per month
  • Single sign-on (SSO)

Enterprise

  • Everything in Ultimate
  • Minimum 50 users
  • Unlimited minutes to US and Canada
  • Service-level agreement (SLA)
  • Custom reports and onboarding
  • Dedicated compliance support
Start CallHippo Free Trial — 10 Days
Compare CallHippo with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does CallHippo actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$475per month · $19/seat × 25seats
Year 1 license$5.7K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across CallHippo's plans, annualized. Custom-priced tiers show a hatched bar.

BasicCustom
Starter$228/yr
Professional$360/yr
Ultimate$540/yr
EnterpriseCustom
Real-world benchmark

Buyers actually pay a median of $200/yr for CallHippo contracts (Vendr deal flow, n=5). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
High confidence

CallHippo costs Free to $45 per user/month as of July 2026, with 5 plans available including a free tier. Plans: Basic (free), Starter at $19/user/month, Professional at $30/user/month, and Ultimate at $45/user/month. Enterprise pricing is available on request. The median contract is $200/year based on 5 verified purchases.

Start CallHippo Free Trial — 10 Days

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

CallHippo offers 5 pricing tiers: Basic, Starter, Professional, Ultimate, Enterprise. A free plan is available. Paid plans include Starter at $19/user/month, Professional at $30/user/month, Ultimate at $45/user/month. The Starter plan is small businesses and startups getting started with a full virtual phone system.

Compared to other business phone / voip software, CallHippo is positioned at the budget-friendly price point.

  • Median contract: $200/yr from 5 purchases Thin data
  • 5 documented hidden costs beyond list price
  • Contracts auto-renew — Must cancel before midnight on renewal date; same-day cancellations after invoice generation are billed
Last verified: | Sources: 2 pricing pages and reviews

How much does CallHippo cost?

CallHippo offers 5 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Basic (free), Starter at $19/user/month, Professional at $30/user/month, Ultimate at $45/user/month, Enterprise (custom pricing).

CallHippo Pricing Overview

CallHippo has 5 pricing plans, including a free tier. Paid plans range from $0 to $45/user/month. The Basic plan is free and is best for individuals or very small teams wanting a free virtual phone number with basic calling features. The Starter plan costs $19/user/month, best for small businesses and startups getting started with a full virtual phone system. The Professional plan costs $30/user/month, best for growing sales and support teams that need call recording, analytics, and crm integrations. The Ultimate plan costs $45/user/month, best for high-volume call centers needing advanced routing, sso, and priority support. The Enterprise plan requires contacting sales for a custom quote and is designed for organizations with 50+ users requiring slas, custom compliance, and advanced ai/speech analytics.

CallHippo contracts auto-renew, with a Monthly or annual minimum commitment.

The median CallHippo customer pays $200/year based on 5 verified purchases.

There are at least 5 documented hidden costs beyond CallHippo's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 11, 2026 from 2 independent sources.

Start CallHippo Free Trial — 10 Days

CallHippo costs $18–$55 per user per month as of 2026, depending on the plan and billing cycle. The Starter plan is $19/user/month on annual billing, Professional is $30/user/month, and Ultimate is (or $45/user/month on month-to-month billing). Enterprise pricing is custom-quoted for teams of 50 or more.

CallHippo is a cloud-based virtual phone system with virtual numbers in 50+ countries, IVR, call recording, and call center routing. A free Basic tier is available for minimal use, and all paid plans include a 10-day free trial.

Note that several capabilities — including call transcription, the analytics dashboard, and AI features — are sold as paid add-ons on top of the base plan price, which can push the effective per-user cost above the listed tier rate.

How CallHippo Pricing Compares

Compare CallHippo pricing against top alternatives in Business Phone / VoIP.

8x8 $15.0-$44.0/month Compare → Dialpad $15.0-$25.0/month Compare → Nextiva $15.0-$75.0/month Compare →

Compare CallHippo vs Alternatives

Before committing to CallHippo, compare pricing with these 3 alternatives in the same category.

VS8x8
From $15.0/month

Enterprises needing unified communications with voice, video, and contact center in one platform

Full comparison
VSDialpad
From $15.0/month

Tech-savvy teams wanting AI-powered call transcription and Google Workspace integration

Full comparison
VSNextiva
From $15.0/month

Small to medium businesses needing reliable VoIP with video conferencing and CRM integrations

Full comparison

All CallHippo alternatives & migration guides

What Companies Actually Pay for CallHippo

The median CallHippo buyer pays $200/year based on 5 verified purchase transactions.

What companies actually pay $200/yr Median across 5 community cost mentions Thin data
Review scores
Trustpilot 1.04out of 5 (23)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Refund requests denied even for unused service and post-cancellation chargesCustomer support unresponsive or locked behind highest-tier planDeceptive pricing structure forces multi-seat billing for single-user teamsPoor call quality — clients report muffled audio and frequent dropouts
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 5 distinct user reports. Indicative only — not contract-grade data.

How CallHippo Pricing Compares

Software Starting Price Top Price
CallHippo Free $45/user/month
8x8 $15/month $140/month
Dialpad $15/month $25/month
KrispCall $15/user/month $40/user/month
Ooma Office $19.95/month $29.95/month
Nextiva $15/month $75/month

Detailed pricing comparisons:

Browse all Business Phone / VoIP pricing →

5 CallHippo Hidden Costs Beyond the List Price

Beyond the listed price, CallHippo has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • Mandatory Multi-Seat Billing for Admin + Agent $19-$45/user/month
    high 1 source
    Trustpilot "CallHippo's pricing is deliberately structured to force you into two, because the account owner counts as a paid user even if they never touch the dialer."
  • Phone Number (DID) Costs Per Line $8/user/month
    medium 1 source
    Reddit "CallHippo : one of the most sweet dialers that can initiate calls so fast as well but it's totally expensive $200 + $8 per DID"
  • Customer Support Locked Behind Higher-Tier Plans $45/user/month
    high 2 sources
    Trustpilot "No customer service unless you buy the $45 package for every user."
    Trustpilot "Attempts to reach support through live chat were unsuccessful, and no support phone number was available."
  • Post-Cancellation Billing and Refund Denials 5-15% of license costs
    critical 3 sources
    Trustpilot "I cancelled my CallHippo subscription on the renewal date because I no longer needed the service. Despite this, I was charged because the invoice had apparently been generated at midnight, while my cancellation was processed later that day."
    Trustpilot "We never made a single call. Asked for a refund. Denied. Escalated to management. Same answer - same canned response, copy-pasted, no acknowledgment that their own instructions were wrong."
    Trustpilot "after cancellation they keep trying to deduct money from my account on daily bases i asked my bank to block them"
  • Undisclosed Upsell Charges for Basic Features 5-20% of license costs
    high 2 sources
    Trustpilot "The representative made promises that were not delivered and later tried to upsell and squeeze more money for basic functionality that should have been included from the start."
    Trustpilot "they wanted me to pay additional 130$ per month to make amends for their mistake"
    Trustpilot "The platform indicated that certain AI call handling features were only available under higher tier plans."
Tip

Ask your CallHippo sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Trustpilot Consumer reviews Reddit User discussions
Key claims include inline source attribution. Data verified against multiple independent sources. 20 source citations total.

CallHippo Contract Terms

CallHippo contracts auto-renew. Changes require Must cancel before midnight on renewal date; same-day cancellations after invoice generation are billed. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Must cancel before midnight on renewal date; same-day cancellations after invoice generation are billed
Minimum Commitment Monthly or annual
Mid-Term Downgrade Not allowed
Payment Terms Subscription billing with automatic renewal
Price Escalation No published schedule; users report unexpected charges and billing disputes
Based on 2 verified sources

How to Negotiate CallHippo Pricing

CallHippo contracts are negotiable. These 7 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 7 tactics
Commit to annual billing for reduced per-user rates high success

CallHippo's listed rates — Basic at $1/user/month, Starter at $19/user/month, Professional at $29/user/month, and Ultimate at $45/user/month — typically reflect annual-billing pricing. Month-to-month billing can cost meaningfully more per user, so confirm the billing cadence quoted and lock in annual to secure these rates.

Official pricing page comparison of monthly vs annual rates
Bundle add-ons before committing to reduce per-user add-on costs medium success

Features like call transcription, analytics dashboard, AI, and SMS are sold as paid add-ons on top of the Starter, Professional, and Ultimate base tiers. Before signing, ask for bundled add-on pricing or request that key add-ons be included in the base plan for larger team commitments.

Add-on pricing analysis showing costs can exceed base plan
Leverage competitor pricing during negotiations medium success

Competing business phone and VoIP products advertise entry-level rates below CallHippo's Starter at $19/user/month and Professional at $29/user/month. Use competitor quotes to negotiate a better rate, especially on Professional or Ultimate for larger teams where the per-user difference compounds.

Competitive pricing comparison across business phone category
Trial Before Committing medium success

Use the 10-day free trial to fully evaluate call quality and feature completeness before providing payment information. Users report significant dissatisfaction post-purchase that could have been identified during trial.

Trustpilot user reviews
Clarify Seat Count Requirements Before Signing medium success

Before purchasing, explicitly confirm with sales how admin/owner accounts are counted toward paid seats. The account owner counts as a paid seat even without dialer access, which can double the cost for small teams.

Trustpilot review (Jun 2026)
Get Cancellation Terms in Writing low success

Request written confirmation of the exact cancellation policy, including the cutoff time for cancellation to avoid next-period billing. Invoices are generated at midnight on renewal dates.

Trustpilot review (Jun 2026)
Negotiate DID Costs Explicitly low success

Phone number (DID) costs are charged per line in addition to per-user fees. Negotiate a bundle rate for DID numbers upfront if you need multiple lines, as per-DID costs can significantly inflate the total.

Reddit (WholesaleDealFlow, Feb 2025)
High success Medium Low / difficult

Full negotiation guide →

CallHippo Price History

Pricing changes CostBench has tracked for CallHippo, verified across 3 snapshots going back to 2026Q1.

  1. CallHippo tier restructure

    Changed from 3 to 5 pricing tiers

  2. CallHippo Starter decrease

    Starter tier decreased from $25 to $19/month

    -24%

  3. CallHippo Professional decrease

    Professional tier decreased from $39 to $30/month

    -23.1%

  4. CallHippo Ultimate decrease

    Ultimate tier decreased from $55 to $45/month

    -18.2%

  5. CallHippo tier renamed

    "Starter" renamed to "Basic"

Price decreased 23% over 0.3 years

View CallHippo's full price history →

CallHippo Pricing FAQ

01 How much does CallHippo cost per user per month?

CallHippo's paid plans start at $19/user/month (Starter, billed annually). Professional is $30/user/month and Ultimate is $45/user/month on annual billing. On month-to-month billing, the Ultimate plan reaches $45/user/month. Enterprise pricing requires a custom quote for teams of 50 or more users.

02 What is the cheapest CallHippo plan?

The Basic plan is free and includes one virtual phone number with voicemail and basic calling. The cheapest paid plan is Starter at $19/user/month (annual billing), which adds unlimited calling, SMS, basic analytics, and third-party integrations.

03 Does CallHippo have a free plan or free trial?

Yes to both. The Basic plan is permanently free with limited features. All paid plans — Starter, Professional, and Ultimate — include a 10-day free trial before you commit to billing.

04 What is the difference between monthly and annual billing?

Annual billing is discounted compared to month-to-month. For example, the Ultimate plan is $45/user/month on annual billing versus $45/user/month on monthly billing. Choosing annual billing on the Starter and Professional tiers similarly reduces the per-user cost.

05 How does CallHippo pricing compare to competitors?

CallHippo's Starter plan at $19/user/month sits at the low end of the business phone system market, comparable to entry-level plans from Dialpad and RingCentral. Its Professional tier at $25/user/month and Ultimate at $45/user/month are mid-market. Keep in mind that features like call transcription and the analytics dashboard are add-ons, which can make total cost of ownership higher than the base tier suggests.

06 What add-on fees should I expect with CallHippo?

CallHippo sells several capabilities as paid add-ons beyond the base plan: call transcription, dashboard analytics access, and AI features are each priced separately per user per month. SMS activation, CNAM caller ID, and additional phone numbers (DIDs) also carry their own fees. Factor these in when comparing the advertised tier price to your actual expected cost.

07 Does the account owner count as a paid seat in CallHippo?

Yes. Multiple users report that the account owner/admin is counted as a paid user seat even if they never use the dialer itself. This means a setup with one caller and one admin requires paying for two seats, starting at $19/user/month on the Starter plan.

08 What are the extra costs beyond CallHippo's listed plan prices?

Beyond the base plan costs (Starter $19/month, Professional $30/month, Ultimate $45/month), users report additional charges for phone numbers (DIDs) at approximately $8 per number per month. Customer support is reportedly only accessible on the Ultimate plan at $45/user/month.

09 Is it easy to cancel CallHippo?

Multiple users report significant difficulty canceling. Invoices are generated at midnight on renewal dates, meaning same-day cancellations are still billed for the next period. Several users also report continued billing attempts after cancellation and refusal of refunds for unused service.

10 What is the call quality like with CallHippo?

User reviews frequently cite poor call quality as a major issue — including muffled audio, lag, voice cutouts, and phone numbers being flagged as spam or robocalls by recipients. These issues are reported across multiple countries and device types.

11 Does CallHippo offer 24/7 customer support?

CallHippo advertises 24/7 support, but multiple users report days-long response delays, unresponsive live chat, and no available support phone number. Users on lower-tier plans in particular report being unable to reach support, with one review noting support is only meaningfully available on the $45/user/month Ultimate plan.

Is this pricing incorrect? — we'll verify and update it.