CallHippo vs Dialpad Pricing (2026)
Compare / CallHippo vs Dialpad
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Team size
25 seats

CallHippo vs Dialpad

Business Phone / VoIP pricing comparison · 2026

CallHippo pricing ranges from $1–$45/user/month, while Dialpad ranges from $15–$25/month. Dialpad is typically 13% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit CallHippo pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Visit Dialpad pricing
Free plan limits → Discount programs →
Compare
2 products · Business Phone / VoIP
Side-by-side · live
CallHippo
CallHippo is a cloud-based virtual phone system offering VoIP calling, virtual phone numbe
verified 27d ago
$200 $380
View pricing →
Dialpad
Dialpad is an AI-powered unified communications platform that combines VoIP phone service,
verified 27d ago
$200 $380
View pricing →
Verdict · Vendr median · year 1
CallHippo saves $180 vs Dialpad · 25 seats
Cheapest $200
Spread 47%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Starter
$5.7K/yr
year 1 license · $19/seat
Pro
$7.5K/yr
year 1 license · $25/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$200/yr
Vendr · n=5 · limited data
Median annual
$380/yr
Vendr · n=36
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 15 sourced facts
11 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence High confidence
Sources 8 sourced facts
4 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Add-On Charges for Core Features
    $10-$33/user/month in add-on fees
    1 source
  • Numbers Frequently Flagged as SPAM
    $100 one-time + $2/number/month for SPAM remediation
    1 source
  • Carrier Registration and Compliance Fees
    $115+ one-time setup, $6-$13/month ongoing
    1 source
  • Per-Minute Charges on Toll-Free and Forwarded Calls
    $0.02-$0.94 per call/message beyond base plan
    1 source
  • Additional Phone Numbers (DIDs)
    $8-$20/number/month
    2 sources
3 documented
  • Per-user pricing inefficiency for light users
    $15/user/month for all users regardless of usage frequency
    1 source
  • Advanced features locked behind Enterprise tier
    Enterprise tier pricing custom-quoted, significantly above $25/month Pro tier
    2 sources
  • Contact center agent pricing premium
    $75/agent/month for contact center vs $15/user/month standard
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.4/5 (24)
Best for
Individuals or very small teams needing minimal virtual phone features at the lowest price point
Watch out
Unresponsive customer support and slow response times (6+ hours)
TrustRadius
9.5/5 (5)
Trustpilot
4.5/5 (25)
Best for
Small businesses and teams needing basic VoIP service with messaging and workspace integrations without AI features
Watch out
Mobile app can be glitchy
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit CallHippo pricing
Free plan limits → Discount programs →
Affiliate partner — does not affect ranking.
Visit Dialpad pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Business Phone / VoIP

CallHippo

$1–$45
/user/month
5 plans
Full pricing breakdown →
VS
Business Phone / VoIP

Dialpad

$15–$25
/month
3 plans · Free tier
Full pricing breakdown →

CallHippo and Dialpad both operate in the business phone / voip category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan CallHippo Dialpad
Basic $1 /user/month $15 /per user
Starter $19 /user/month $25 /per user
Professional $29 /user/month Free
Ultimate $45 /user/month —
Enterprise Custom —

Market Intelligence

CallHippo

Median annual cost
$200
Based on
5 deals

Dialpad

Median annual cost
$380
Based on
36 deals

What Users Say

CallHippo

Trustpilot
1.4/5 (24)
Top complaints
  • Unresponsive customer support and slow response times (6+ hours)
  • Phone numbers flagged as spam, calls not answered
  • Unexpected billing charges and refund difficulties

Dialpad

Trustpilot
4.5/5 (25)
TrustRadius
9.5/10 (5)
Top complaints
  • Mobile app can be glitchy
  • Call transfer issues - calls sometimes drop when transferring using extensions
  • Limited SMS implementation - too complicated

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

CallHippo 9 hidden costs

high
Add-On Charges for Core Features $10-$33/user/month in add-on fees
high
Numbers Frequently Flagged as SPAM $100 one-time + $2/number/month for SPAM remediation
medium
Carrier Registration and Compliance Fees $115+ one-time setup, $6-$13/month ongoing
medium
Per-Minute Charges on Toll-Free and Forwarded Calls $0.02-$0.94 per call/message beyond base plan
medium
Additional Phone Numbers (DIDs) $8-$20/number/month
See all CallHippo hidden costs →

Dialpad 3 hidden costs

medium
Per-user pricing inefficiency for light users $15/user/month for all users regardless of usage frequency
medium
Advanced features locked behind Enterprise tier Enterprise tier pricing custom-quoted, significantly above $25/month Pro tier
high
Contact center agent pricing premium $75/agent/month for contact center vs $15/user/month standard
See all Dialpad hidden costs →

Contract Terms

Term CallHippo Dialpad
Auto-renewal Yes —
Cancellation Unclear - multiple users report extreme difficulty canceling —
Minimum commitment Monthly or annual billing available —
Price escalation No published schedule —
Can downgrade No —

Continue researching

CallHippo

Dialpad

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