Ooma Office vs Dialpad Pricing (2026)
Compare / Ooma Office vs Dialpad
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Team size
25 seats

Ooma Office vs Dialpad

Business Phone / VoIP pricing comparison · 2026

Ooma Office pricing ranges from $19.95–$29.95/month, while Dialpad ranges from $15–$25/month. Dialpad is typically 20% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Ooma pricing
Free plan limits → Discount programs →
Visit Dialpad pricing
Free plan limits → Discount programs →
Compare
2 products · Business Phone / VoIP
Side-by-side · live
Ooma Office
Ooma Office is a cloud-based VoIP phone system designed for small businesses with 1-50 emp
verified 27d ago
$380 $4.5K
View pricing →
Dialpad
Dialpad is an AI-powered unified communications platform that combines VoIP phone service,
verified 27d ago
$380 $4.5K
View pricing →
Verdict · Vendr median · year 1
Dialpad saves $4.1K vs Ooma · 25 seats
Cheapest $380
Spread 92%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Ooma Office Pro
$7.5K/yr
year 1 license · $25/seat
Pro
$7.5K/yr
year 1 license · $25/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$4.5K/yr
Vendr · n=5 · limited data
↓ Lowest median
Median annual
$380/yr
Vendr · n=36
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 12 sourced facts
8 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 3w ago
Confidence High confidence
Sources 8 sourced facts
4 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Taxes and regulatory fees
    $3-$6/user/month
    2 sources
  • Hardware purchase required
    $130-$150
    2 sources
  • Automatic Premier trial enrollment
    $119.99/year
    2 sources
  • Service reliability issues
    5-10% productivity loss
    2 sources
3 documented
  • Per-user pricing inefficiency for light users
    $15/user/month for all users regardless of usage frequency
    1 source
  • Advanced features locked behind Enterprise tier
    Enterprise tier pricing custom-quoted, significantly above $25/month Pro tier
    2 sources
  • Contact center agent pricing premium
    $75/agent/month for contact center vs $15/user/month standard
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
7.9/5 (85)
Best for
Small businesses and startups needing reliable VoIP service with essential features at an affordable price point
Watch out
Service interruptions and dropped calls in recent months
TrustRadius
9.5/5 (5)
Trustpilot
4.5/5 (25)
Best for
Small businesses and teams needing basic VoIP service with messaging and workspace integrations without AI features
Watch out
Mobile app can be glitchy
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Ooma pricing
Free plan limits → Discount programs →
Visit Dialpad pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Business Phone / VoIP

Ooma Office

$19.95–$29.95
/month
3 plans
Full pricing breakdown →
VS
Business Phone / VoIP

Dialpad

$15–$25
/month
3 plans · Free tier
Full pricing breakdown →

Ooma Office and Dialpad both operate in the business phone / voip category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Ooma Office Dialpad
Ooma Office $19.95 /per user $15 /per user
Ooma Office Pro $24.95 /per user $25 /per user
Ooma Office Pro Plus $29.95 /per user Free

Market Intelligence

Ooma Office

Median annual cost
$4,500
Based on
5 deals

Dialpad

Median annual cost
$380
Based on
36 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Ooma Office 4 hidden costs

medium
Taxes and regulatory fees $3-$6/user/month
medium
Hardware purchase required $130-$150
high
Automatic Premier trial enrollment $119.99/year
high
Service reliability issues 5-10% productivity loss
See all Ooma Office hidden costs →

Dialpad 3 hidden costs

medium
Per-user pricing inefficiency for light users $15/user/month for all users regardless of usage frequency
medium
Advanced features locked behind Enterprise tier Enterprise tier pricing custom-quoted, significantly above $25/month Pro tier
high
Contact center agent pricing premium $75/agent/month for contact center vs $15/user/month standard
See all Dialpad hidden costs →

Contract Terms

Term Ooma Office Dialpad
Auto-renewal Yes —
Cancellation Must notify within 30 days of disputed charges —
Minimum commitment None - no contracts or long-term commitments required —
Price escalation No published schedule for price increases —
Can downgrade Yes —

Continue researching

Ooma Office

Dialpad

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