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Zoom Phone costs $5 to $100 per user per month as of July 2026, with 12 plans available. Plans: Zoom Compliance Manager powered by Theta Lake at $6/user per month, Additional Phone Numbers at $5/user per month, International Calling at $10/user per month, Large Meeting at $50/user per month, Cloud Storage at $10/user per month, Translated Captions at $5/user per month, Conference Room Connector at $49/user per month, Custom Avatars at $22/user per month, and Audio Conferencing at $100/user per month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Zoom Phone offers 12 pricing tiers: US & CA Unlimited, Workplace Pro Plus, Zoom Compliance Manager powered by Theta Lake, Additional Phone Numbers, International Calling, Desk Phones & Headsets, Large Meeting, Cloud Storage, Translated Captions, Conference Room Connector, Custom Avatars, Audio Conferencing. Paid plans include Zoom Compliance Manager powered by Theta Lake at $6/per month, Additional Phone Numbers at $5/per month, International Calling at $10/per month.

Top Zoom Phone alternatives as of July 2026 include 8x8, CallHippo, Dialpad. Zoom Phone costs $5-$100/user per month. Pricing verified from 1 sources by CostBench.

Top Zoom Phone Alternatives

1

8x8

Medium Effort
$15–$140/month
Best for: Small businesses needing basic VoIP phone service and messaging
vs Zoom Phone:

Alternative to Zoom Phone in the same category

2

CallHippo

Medium Effort
$0–$45/user/month
Best for: Individuals or very small teams wanting a free virtual phone number with basic calling features
vs Zoom Phone:

Alternative to Zoom Phone in the same category

3

Dialpad

Medium Effort
$15–$25/month
Best for: Small businesses and teams needing basic VoIP service with messaging and workspace integrations without AI features
vs Zoom Phone:

Alternative to Zoom Phone in the same category

4

KrispCall

Medium Effort
$15–$40/user/month
Best for:
vs Zoom Phone:

Alternative to Zoom Phone in the same category

5

Nextiva

Medium Effort
$15–$75/month
Best for: Small teams needing unified voice, video, SMS, and chat with instant setup
vs Zoom Phone:

Alternative to Zoom Phone in the same category

When to Stay with Zoom Phone

Stay with Zoom Phone if you're already deeply integrated into its ecosystem, rely on its unique features, or have significant customizations in place. The cost and disruption of switching may outweigh the benefits if Zoom Phone is meeting your core needs.

  • You've invested heavily in customizations and integrations
  • Your team is highly trained and productive on Zoom Phone
  • You need features that alternatives don't offer
  • Migration costs would exceed multi-year savings

Price Comparison

Product Price Range Migration
Current Zoom Phone $5-$100/user per month -
8x8 $15–$140/month medium
CallHippo $0–$45/user/month medium
Dialpad $15–$25/month medium
KrispCall $15–$40/user/month medium
Nextiva $15–$75/month medium

Frequently Asked Questions

01 What are the best Zoom Phone alternatives?

The top Zoom Phone alternatives include 8x8, CallHippo, Dialpad, KrispCall, Nextiva. Each offers different strengths: 8x8 is small businesses needing basic voip phone service and messaging, while CallHippo is individuals or very small teams wanting a free virtual phone number with basic calling features.

02 Is it hard to switch from Zoom Phone to an alternative?

Migration difficulty varies by alternative. Among Zoom Phone alternatives, some options offer easy migration paths with import tools. More complex migrations may require data cleanup and workflow reconfiguration.

03 How much can I save by switching from Zoom Phone?

Depending on the alternative you choose, you could save anywhere from 20% to 70% on per-user costs. Zoom Phone's pricing is competitive, so cost savings depend on your specific feature requirements. Factor in migration costs and productivity dip during transition.

04 Should I stay with Zoom Phone or switch?

Stay with Zoom Phone if you're heavily invested in its ecosystem, need its advanced features, or have extensive customizations. Consider switching if you're paying for features you don't use, need better pricing, or require capabilities Zoom Phone lacks.