Pipedrive Hidden Costs
What they don't show you on the pricing page
Pipedrive pricing starts at $14 and goes up to $99 per user/month. Most teams pay around $49/user/month for the features they need.
The actual cost of Pipedrive ownership typically runs 40-60% higher than the listed license price. For a 25-person team, expect to pay $22,050+ in year one vs the $14,700 license cost.
Hidden Costs Breakdown
LeadBooster add-on for lead generation costs $32.50-$41/month per company
Web Visitors add-on for website tracking costs $41-$49/month per company
Campaigns add-on for email marketing costs $13-$16/month per company
Smart Docs add-on for document tracking costs $32.50-$41/month per company
Example: True Cost for 25 Users
| License (25 × $49 × 12) | $14,700/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$2,940/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Year 1 Total | $47,050–$83,520 |
Frequently Asked Questions
01 What hidden costs should I budget for with Pipedrive?
Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.
02 Does Pipedrive charge for implementation?
Pipedrive doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.
03 How much does Pipedrive support cost?
Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.
04 Are there storage costs with Pipedrive?
Most Pipedrive plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.
05 What add-ons cost extra with Pipedrive?
Many features marketed as part of Pipedrive are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.
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