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Dovetail uses custom pricing as of July 2026 with 2 plans available. Contact Dovetail directly for a personalized quote. Plan: Free (free). Enterprise pricing is available on request. The median contract is $7,250/year based on 5 third-party buyer reports.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Dovetail offers 2 pricing tiers: Free, Enterprise.

Compared to other customer feedback software, Dovetail is positioned at the budget-friendly price point.

  • Median contract: $7,250/yr from 5 buyer reports Directional
  • 2 documented hidden costs beyond list price
  • G2 rating: 4.5 out of 5 from 168 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Dovetail cost?

Dovetail uses custom pricing across 2 plans. Contact Dovetail directly for a personalized quote. Plans include Free (free), Enterprise (custom pricing).

Dovetail Pricing Overview

Dovetail uses custom pricing — contact their sales team for a quote. The Free plan is free. The Enterprise plan requires contacting sales for a custom quote.

The median Dovetail customer pays $7,250/year based on 5 verified purchases.

There are at least 2 documented hidden costs beyond Dovetail's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

Try Dovetail Free

Dovetail offers a Free plan for users. Paid plans are available for teams needing additional features.

How Dovetail Pricing Compares

Compare Dovetail pricing against top alternatives in Customer Feedback.

Canny $0-$79/user/month View pricing → Medallia Custom pricing View pricing → Productboard $0-$59/user/month View pricing →

Compare Dovetail vs Alternatives

Before committing to Dovetail, compare pricing with these 3 alternatives in the same category.

VSCanny
Free

Small teams or startups getting started with customer feedback collection

Compare pricing
VSMedallia
Custom

Large enterprises requiring comprehensive experience management across multiple channels with advanced analytics and predictive capabilities

Compare pricing
VSProductboard
Free

Individuals and small teams getting started with AI-assisted product management, free forever

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All Dovetail alternatives & migration guides

What Companies Actually Pay for Dovetail

The median Dovetail buyer pays $7,250/year based on 5 verified purchase transactions.

What companies actually pay $7,250/yr Median across 5 third-party buyer reports Directional
Review scores
TrustRadius 8.7out of 10 (101)
G2 4.5out of 5 (168)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Missing advanced AI tools, which detracts from effectiveness in managing feedback and workflows.A lack of guidance during the setup process, leading to confusion and inefficiencies.Complex tagging and AI features that can hinder information retrieval.The overall complexity of Dovetail's structure and features, making it overwhelming and challenging to navigate.
Source: aggregated from 5 third-party buyer reports for this quote-only vendor. Indicative market pricing — not official vendor pricing or contract-grade data.

How Dovetail Pricing Compares

Software Starting Price Top Price
Dovetail Custom Custom
Canny Free $79/user/month
Medallia Custom Custom
Productboard Free $59/user/month
Qualtrics XM Custom Custom
UserVoice $999/user/month $2000/user/month

Browse all Customer Feedback pricing →

2 Dovetail Hidden Costs Beyond the List Price

Beyond the listed price, Dovetail has at least 2 documented hidden costs that can significantly increase total cost of ownership.

Watch for 2 hidden costs
  • Seat Sprawl
    high 1 source
    industry "Seat Sprawl As more team members, such as product managers, designers, and leaders, require access to insights, the per-seat pricing model can lead to significantly higher costs than initially anticipated."
  • Setup and Maintenance
    medium 1 source
    industry "Seat Sprawl As more team members, such as product managers, designers, and leaders, require access to insights, the per-seat pricing model can lead to significantly higher costs than initially anticipated."
Tip

Ask your Dovetail sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 3 source citations total.

Dovetail Pricing FAQ

01 What is the cheapest plan?

The Free plan is available at $0.0 per user/month.

02 Does Dovetail offer custom pricing?

Yes, the Enterprise plan has custom pricing.

03 Are there annual discounts?

Annual pricing is not available for the Free or Enterprise plans.

Is this pricing incorrect? — we'll verify and update it.