Customer Feedback Software Pricing 2026
Compare pricing for 17 customer feedback tools. Find the right software for your budget.
Products 17
Pricing models 11
Free tiers 5
Customer Feedback software uses a mix of pricing models in 2026 — per-user, usage-based, and custom enterprise contracts — so each of the 17 tools below shows its verified range in its own billing unit. Top picks: Canny (Free–$79/user/month), Medallia (custom pricing), Productboard (Free–$59/user/month), and 14 more. 5 of 17 tools offer free tiers for small teams or limited use.
All Customer Feedback Tools
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Canny
Free–$79/user/month Free Free Core $19 Pro $79 +1
Medallia
Custom pricing Enterprise Custom
Productboard
Free–$59/user/month Free Free Plus $19 Business $59 +1
Qualtrics XM
Custom pricing XM for Customer Experience Custom XM for Employee Experience Custom Enterprise Custom
UserVoice
$999–$2K/user/month Engage Custom Prioritize Custom Enterprise Custom
Typeform
$39–$379/USD / mo Talent $169 Basic $39 Plus $79 +4
Dovetail
Free Free Free Enterprise Custom
Qualaroo
Free–$99.99/responses/forever free Free Free Essentials $39.99 Business $99.99 +1
Survicate
$114–$569/mo Billed annually Growth $null Pro $349 Enterprise $569
SurveyMonkey Enterprise
$30–$92/user / month Team Advantage $30 Team Premier $92 Enterprise Custom
Customer Thermometer
$9–$700/responses/month Jumper $49 Flyer $99 Mach 1 $159 +5
Csat.io
$152–$152/domain Buy now $null Lease to own $152
Feedier
$15K–$42.5K/year Start $null Standard $null Advanced $null +1
Zonka Feedback
Custom pricing Feedback Management Custom AI Feedback Intelligence Custom
Hotjar Feedback
Free–$49/sessions Free Free Growth $49 Pro Custom +1
UserTesting
Custom pricing Advanced Custom Ultimate Custom Ultimate+ Custom
Forsta (Confirmit)
Custom pricing Speak with an expert Custom
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Customer Feedback Comparisons
Qualtrics XM vs Medallia Compare → Qualtrics XM vs UserVoice Compare → Qualtrics XM vs Canny Compare → Qualtrics XM vs Productboard Compare → Medallia vs UserVoice Compare → Medallia vs Canny Compare → Medallia vs Productboard Compare → UserVoice vs Canny Compare → UserVoice vs Productboard Compare → Canny vs Productboard Compare →
Cost Analysis Tools
Medallia
Productboard
Qualtrics XM
UserVoice
Typeform
Customer Feedback Pricing FAQ
01 What is the best Customer Feedback software?
See our rankings for customer feedback recommendations.
02 How much does Customer Feedback software cost?
Customer Feedback ranges from free to enterprise pricing.