Customer Success Software Pricing 2026
Compare pricing for 7 customer success tools. Find the right software for your budget.
Products 7
Price range $29–$5000
Median $1076
Customer Success software pricing ranges from $29 to $5000 per user/month in 2026. The typical cost is around $1076/user/month across 7 popular tools. Top picks: Catalyst ($800–$3K/user/mo), ChurnZero ($1K–$5K/user/mo), Gainsight ($150–$300/user/mo), and 4 more.
All Customer Success Tools
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Catalyst
$800–$3K/user/month Starter $800 Growth $1500 Enterprise $3000
ChurnZero
$1K–$5K/user/month Growth $1000 Pro $2500 Premium $5000
Gainsight
$150–$300/user/month Essentials $150 Enterprise $300
Intercom Customer Success
$29–$132/month Essential $29 Advanced $85 Expert $132
Planhat
Custom pricing Enterprise Custom
Totango
$249–$3K/user/month Starter $249 Growth $1099 Enterprise $2000 +1
Vitally
$299–$999/user/month Tech-Touch $299 Hybrid-Touch $599 High-Touch $999
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Customer Success Comparisons
Gainsight vs ChurnZero Compare → Gainsight vs Totango Compare → ChurnZero vs Vitally Compare → ChurnZero vs Totango Compare → ChurnZero vs Catalyst Compare → Totango vs Vitally Compare → Totango vs Catalyst Compare → Vitally vs Gainsight Compare → Vitally vs Catalyst Compare → Gainsight vs Catalyst Compare →
Cost Analysis Tools
Catalyst
ChurnZero
Gainsight
Intercom Customer Success
Planhat
Totango
Customer Success Pricing FAQ
01 What is the best Customer Success software?
The best customer success software depends on your team size and requirements. See our rankings for recommendations.
02 How much does Customer Success software cost?
Customer Success software typically ranges from free tiers to enterprise pricing based on features and scale.